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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD
A rich 19th century air of elegance greets you as you walk through the Palace Hotel, San Francisco doors. Beautiful vaulted ceilings and original Austrian crystal chandeliers recreate the glamour of yesteryear. Host to presidents, royalty, and giants of industry, the Palace Hotel, San Francisco is centrally located downtown and adjacent to the Financial District. Our hotel provides distinguished travelers with the excellent service to which they are accustomed, and was named to Conde Nast Traveler's 2002 Gold List. Unwind in the Palace Spa with an indulgent massage, body treatment, facial or personalized fitness session. Discover true California cuisine at one of our restaurants and lounges. Our renowned Garden Court restaurant features a beautiful domed ceiling of stained glass and was designated a historic landmark by the city of San Francisco in 1969. Turn-of-the-century grandeur melds with an ideal balance of antiques and ultra-modern amenities in our 518 luxurious guest rooms and 35 lavish suites. In addition, a professional staff is always on hand to deliver the utmost service.
Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.2 out of 5
(27 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: 2 New Montgomery Street, San Francisco, CA 94105
San Francisco, CA, 94105, US
Oakland International Airport, (OAK), 19.00, Mile; San Francisco International Airport, (SFO), 15.00, Mile
Downtown
Overall score
4.2 out of 5
(27 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
3 out of 5
Disappointed
Chicago Vacationer Sep 22, 2009
As we walked into the hotel, we could tell it was nice. The entrance and lobby look wonderful. As we got into our rooms we ... were at first happy with our choice of hotel. Upon further inspection there were many little things that bothered us. There wasn't a fan in the bathroom. Above the shower there was rust/mold problem. The fridge was non functional and had old smelly water on the bottom of it. We needed a nice car for a day so we decided to leave it to concierge to obtain one for us. They told us that they only dealt with Hertz. In the end they were able to get us a Kia. That may be a "nice" car to some people, but I was specific in what I expected. Other than Chintaksu, the concierge did try to be helpful. The front desk however was generally employed with pompous bunch. I expect that they are used to business people wearing suits and not the vacationing couple that we were.
Traveler type: Couples
Score
4 out of 5
Great location for the price
Queen Wolverine Sep 6, 2009
My family and I had an enjoyable stay at the hotel, although my daughter chipped her front teeth in the pool as it is very ... shallow. All staff were very friendly and it was a quiet, relaxing and safe place to stay in a very convenient location. I would stay here again.
Traveler type: Family
Score
4 out of 5
Palace is da bomb
P-bug Aug 13, 2009
Really nice. The staff are great. Everything is catered for the customer. Example: The pool closes at 10pm, but they don't ... kick you out. Not really a big deal, but it's a symptom of their philosophy. Historic building. No wireless in rooms though.
Traveler type: Business
Although you're close to nightlife and food, you need to take the bus or rent a car to get to some of the touristy things. The bus service is really good and costs $2. Electric buses too!
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Although you're close to nightlife and food, you need to take the bus or rent a car to get to some of the touristy things. The bus service is really good and costs $2. Electric buses too!
--P-bug, Port Jefferson, NY Aug 13, 2009
Use the Hop on Hop Off bus as informative transportation for the first part of your stay.
--Luckiest Gardener, Raleigh, NC Aug 12, 2009
Don't rent a car and park it, just walk or take a taxi
--sleandres, Modesto, CA Jun 12, 2009
Overall score
4.2 out of 5
(27 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
3 out of 5
Disappointed
Chicago Vacationer Sep 22, 2009
As we walked into the hotel, we could tell it was nice. The entrance and lobby look wonderful. As we got into our rooms we ... were at first happy with our choice of hotel. Upon further inspection there were many little things that bothered us. There wasn't a fan in the bathroom. Above the shower there was rust/mold problem. The fridge was non functional and had old smelly water on the bottom of it. We needed a nice car for a day so we decided to leave it to concierge to obtain one for us. They told us that they only dealt with Hertz. In the end they were able to get us a Kia. That may be a "nice" car to some people, but I was specific in what I expected. Other than Chintaksu, the concierge did try to be helpful. The front desk however was generally employed with pompous bunch. I expect that they are used to business people wearing suits and not the vacationing couple that we were.
Traveler type: Couples
Score
4 out of 5
Great location for the price
Queen Wolverine Sep 6, 2009
My family and I had an enjoyable stay at the hotel, although my daughter chipped her front teeth in the pool as it is very ... shallow. All staff were very friendly and it was a quiet, relaxing and safe place to stay in a very convenient location. I would stay here again.
Traveler type: Family
Score
4 out of 5
Palace is da bomb
P-bug Aug 13, 2009
Really nice. The staff are great. Everything is catered for the customer. Example: The pool closes at 10pm, but they don't ... kick you out. Not really a big deal, but it's a symptom of their philosophy. Historic building. No wireless in rooms though.
Traveler type: Business
Although you're close to nightlife and food, you need to take the bus or rent a car to get to some of the touristy things. The bus service is really good and costs $2. Electric buses too!
Score
5 out of 5
great luxury at a great price
Luckiest Gardener Aug 12, 2009
My daughter and I stayed 4 nights feeling like royalty. The concierge was helpful with directions, dinning suggestions and ... making travel arrangements. The bell staff were always helpful and so friendly as were the main desk personnel. The room was spacious and the beds very comfortable. I give only highest marks for the Palace Hotel.
Traveler type: Family
Use the Hop on Hop Off bus as informative transportation for the first part of your stay.
Score
4 out of 5
Awesome Hotel
Conroy Jul 13, 2009
Loved it. Very old time grandeur. Perfect location! ...
Traveler type: Single
Score
4 out of 5
Elegance and Affordability
sleandres Jun 12, 2009
The room was great, price was more than reasonable. Maxfields was wonderful as well. You couldn't ask for a better location! ...
Traveler type: Family
Don't rent a car and park it, just walk or take a taxi
Score
5 out of 5
Stay at the Palace Hotel in San Francisc
Danny Jun 4, 2009
Great hotel and would stay there again for sure. Only issue was that the hot tub and sauna were not working and charging for ... 800 toll free numbers is hard to understand. Everything else was great.
Traveler type: Couples
Short walk from great dining, shopping and a quick trip from great attractions.
Score
2 out of 5
The Palace needs a lot of help.
Ron May 31, 2009
Tried to check in early with my handicapped father. They put us in a King Bed and mentioned they would be able to move to ... another room after 4. I kept calling inidicating the bed configuration was not acceptable. The were not able to change our room to two double beds. Requested a rollaway, but was told due to the fire hazard rules, none were available in our king bed room. Due to the over promise and underdelivery of our needed room type, I ended up sleeping (any paying for another room at the Westin)They were able to give us a double bed on our second night but with a slight attitude. We checked out the next day, and found out they double billed me for the 2 night room. For the past 10 years, My family and I have stay at the palace. We don't even look at other hotels. However after this trip, It's time to start checking out other Hotels for a smoother stay.
Traveler type: Family
We were attending a private party at a local restaurant/bar around the corner from the palace. The two days we were there the spa staff was not present and we had to keep making phone calls for more towels. Also, confirmed that the pool and jaquzzi was working but on May 23rd, it was closed.
Score
4 out of 5
great location great ammenities
manny May 26, 2009
aside from a slightly annoying buzzing sound that came and went in our room we could not have asked for a better place to ... stay. from the moment we walked in the door all staff was friendly and helpful.this hotel is so beautiful we would stay here anytime
Traveler type: Couples
Score
4 out of 5
Great hotel!
Alicia May 26, 2009
First time to Frisco and had a great time. Took us a while to get our barings, but once we found our way around; we found we ... were close to everything!
Traveler type: Friends
Close to Union Square where you will find LOTS of shopping!
Score
4 out of 5
Comfortable and sweet
Psych doc May 24, 2009
Courteous employees, very clean rooms, and comfortbale accommodations in a old classy hotel. Access to my meeting was simple ... and location was great. I would recommend it.
Traveler type: Single
Pier 39
Score
5 out of 5
Fabulous
Sisters May 17, 2009
My sister and I truly had a wonderful time in San Francisco. We enjoyed staying at the beautiful Palace Hotel and felt very ... safe. The hotel rooms were very large and extremely clean. The staff was very friendly and helpful to make our stay pleasant. We highly recommend this hotel.
Traveler type: Family
Lots of good shopping in walking distance of the hotel. We had dinner at the Water Bar located by the Bay Bridge not far from the hotel. It was excellent. Also, Mama's at Washington Square is great for breakfast and lunch.
Score
5 out of 5
My Birthday Week
Busybee May 14, 2009
We come to this hotel every year. Our family loves it. It always exceeds our expectations. ...
Traveler type: Single
Score
5 out of 5
Palace hotel
007 girl May 8, 2009
The staff was very friendly and helpful. The location is great especially if you want to be near union square and in the ... heart of the city. I have stayed at the palace before and enjoyed my stay very much. I highly recommend that if you are looking to stay in a luxurious hotel but still have the being at home comfort feel. Pick the palace. The pool is nice for swimming laps in the evening. The palace is a great place to unwind and relax. They have many accomodations to fit everyones need. The beds are extremely soft and comfortable. You almost feel like you melt right into them.
Traveler type: Single
Score
3 out of 5
Adventure in Paradise
TeamPete Apr 22, 2009
We were greeted by a very friendly staff and were taken aback with how beautiful the hotel is. However, after a walk, we got ... back to our room to take a nap and the valence had fallen on the bed. It is a large box that weighs approx 40 lbs. We took pictures and showed the manager. He was very nice about changing our room, but never followed up with us or made sure that the rest of our stay was ok. It frightened us to think about what would have happened if we were in the bed when the valence had fallen. It was only being held up by two small screws. We don't think the appology was enough, but the rest of the stay was great.
Traveler type: Couples
Be sure to check out the hotel bar's Maxfield Parish painting. Also, One Market has an AMAZING tasting menu.
Score
5 out of 5
Stay at the Palace in San Francisco
Laura Dec 29, 2008
All great EXCEPT fee for internet. Come on, I'm in the middle of nowhere in Iowa and have free WIFI. San Fran, get with it. ...
Traveler type: Business
Score
4 out of 5
Aging beauty...
Timothy Dec 6, 2008
Great Lobby...so so room. Cracked basin in Bathroom. Room needed re-painting. Comfortable king size bed..With down ... comforter. Lousy cellphone reception and you pay $20 for WI-FI access. Concierge nowhere to be found on most days. Great location for shopping and close to public transportation. Might have been top-notch in it's day... But present day more a business meeting destination.
Traveler type: Friends
Starbucks on New Montgomery practically next door.
Score
5 out of 5
Great Hotel
Tomas Nov 16, 2008
This hotel was great. The building is one of the oldest in SF and it gives the entire hotel this great feeling. Location is ... perfectly in the middle of Market ST with great access to all sections of the city. I would stay there again in a second.
Traveler type: Couples
Score
5 out of 5
Grand Old Property
Marc Nov 16, 2008
This is a very elegant old hotel. They have done a decent job of keeping it in beautiful condition. There were a few details ... that needed attention (i.e. broken light fixture in clothing cabinet and hot tub had been out of service for a while)but overall quite nice. The rooms are not as big as a more contemporary hotel, however still sufficient for two guests. Plenty of entertainment/dining nearby and easy walking to the cable car line if you want to take a trip to Fisherman's Wharf.
Traveler type: Couples
Score
5 out of 5
Fun Loving 50 Something couple
Robert Oct 25, 2008
The hotel was located close to great shopping, dining and drinking establishments. We closed down the bars and walked back ... to our hotel room! It was a great overnight trip to the city.
Traveler type: Couples
Union Square is loaded with both high end and more affordable shopping. When you get tired of shopping there are many great bars and restaurants to rest your weary feet!
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
Although you're close to nightlife and food, you need to take the bus or rent a car to get to some of the touristy things. The bus service is really good and costs $2. Electric buses too!
--P-bug, Port Jefferson, NY Aug 13, 2009
Use the Hop on Hop Off bus as informative transportation for the first part of your stay.
--Luckiest Gardener, Raleigh, NC Aug 12, 2009
Don't rent a car and park it, just walk or take a taxi
--sleandres, Modesto, CA Jun 12, 2009
Short walk from great dining, shopping and a quick trip from great attractions.
--Danny, Wichita Falls, Texas Jun 4, 2009
We were attending a private party at a local restaurant/bar around the corner from the palace. The two days we were there the spa staff was not present and we had to keep making phone calls for more towels. Also, confirmed that the pool and jaquzzi was working but on May 23rd, it was closed.
--Ron, San Diego, CA May 31, 2009
Close to Union Square where you will find LOTS of shopping!
--Alicia, Yucaipa, CA May 26, 2009
Pier 39
--Psych doc, Florida May 24, 2009
Lots of good shopping in walking distance of the hotel. We had dinner at the Water Bar located by the Bay Bridge not far from the hotel. It was excellent. Also, Mama's at Washington Square is great for breakfast and lunch.
--Sisters, Charlotte, NC May 17, 2009
Be sure to check out the hotel bar's Maxfield Parish painting. Also, One Market has an AMAZING tasting menu.
--TeamPete, Hoboken, NJ Apr 22, 2009
Starbucks on New Montgomery practically next door.
--Timothy, USA Dec 6, 2008
Union Square is loaded with both high end and more affordable shopping. When you get tired of shopping there are many great bars and restaurants to rest your weary feet!
--Robert, USA Oct 25, 2008
Very close to Union Square, so there is tons of shopping to find.
--Karen, Brooklyn Oct 11, 2008
TOMMYS JOINT IS ALWAYS GREAT, SO-SO FOOD, BUT GREAT PLACE.
--Kenneth, USA Sep 14, 2008
Saturday was a wonderful out door Farmers market and artist echibit!
--Timothy, Los Angeles Aug 10, 2008
there are several stores nearby. If you are short on cash fast foods are always an option and a liquor store is nearby. Though the hotel has a bar and restaurant near the lobby.
--Gary, USA Jul 1, 2008
Golden Gate U
--Janet, Portland Jun 11, 2008
If you are a shopaholic, you've just hit the lottery. Union Square has every imaginable purveyor of goods --- all within a short walk from the hotel.
--Alaina, Boston, MA Mar 19, 2008
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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