Hotel details


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There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

   

Embassy Suites San Juan - Hotel & Casino

User score 4.1 out of 5 See all reviews
8000 Tartak Street,CAROLINA, Puerto Rico 00979
Book this hotel
from 122 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 19, check-out Dec 20

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD

Click here to book our Best Available Rates starting from $159.00 per nightYou are about to experience the warm tropical breezes off of Isla Verde Beach at Embassy Suites ~ San Juan ~ Hotel & Casino in Puerto Rico. Our San Juan, Puerto Rico hotel in Carolina is just a short 10 minute walk to Isla Verde Beach but you may not get there after you've spent the day at our free-form outdoor pool and waterfall with easy access to our San Juan Puerto Rico Casino. Be sure to stop in at Coqui Pool Bar, our outdoor San Juan, Puerto Rico Tiki-bar which is open daily until 5:00pm. We're offering some fantastic San Juan, Puerto Rico hotel deals and packages; click the link below to book your Puerto Rico special hotel package with great rates!Book your special rates and packages and fantastic San Juan hotel deals herePuerto Rico is a Commonwealth of the United States and does not require U.S. Citizens to carry a Passport. Our all-suite San Juan hotel includes a complimentary cooked-to-order breakfast each morning and in the evenings we invite you to join us for our complimentary Manager's Reception; a great way to mingle with your fellow travelers about your experiences on our beautiful island while enjoying your favorite beverages.Click on any of the links below for more information on "things to do" in San Juan, Puerto Rico including our beaches, great golf courses and to book your next cruise from the San Juan Cruise Port* Caribbean Cruises/San Juan Cruise Port Information: click here* Book your San Juan Hotel Cruise Port pre-cruise stay here!* Click here to learn about Our San Juan Casino at Embassy Suites Hotel* Turn your Hilton HHonors® Points into Gaming Chips, find out how here!* A list of the best Puerto Rico beaches is here* Isla Verde Beach Package: click here for details and to book* Click here for our list of the best Golf Courses in San Juan, Puerto Rico* San Juan, Puerto Rico Attractions are listed here* Click here for Casa Bacardi or Arecibo Lighthouse and Historical Park information* Click here for Old San Juan and El Morro Fort information* Looking for Clubs and Nightlife in San Juan, Puerto Rico, you've found it!* How to get around the island: our Transportation PageOur San Juan hotel and casino is also very close to Luis Munoz Marin International Airport (10 minute cab ride) which makes your trip that much easier whether for business or pleasure. We offer over 12,000 square feet of flexible meeting space as well as our La Vista Room which over-looks our free-form pool and waterfall&this is a beautiful room for a cocktail party or CARIBBEAN HOTEL WEDDING. As a proud member of Hilton Hotels, we also offer Hiltons' e-Events. This is an easy booking channel you can use from your home or office to book meeting space, 5-25 sleeping rooms as well as all your Food & Beverage needs at our San Juan hotel and casino.Please click any of the links below to begin planning your next group meeting, social event, graduations, proms, holiday parties or your poolside Caribbean Wedding* e-Events by Hilton: book your own smaller meeting or wedding here* Our main San Juan hotel Groups & Meetings information page* Our Capacity Charts and Floor Plans* Special Rates for Special Group Dates: Hiltons' Group Value Dates* Our Group Catering Menus are located here* The Puerto Rico Convention Center is close to our San Juan hotel* Your CARIBBEAN WEDDING, begin the planning here* Our CARIBBEAN WEDDING PLANNER information and CARIBBEAN WEDDING PACKAGES* Spa Services and Spa Treatments at our San Juan hotel and Casino* Our San Juan hotel has gone GREEN, our policys are here, it does matter!* Click here for our Transportation Information page* Click here to view our Hotel Photo Gallery and 3D ToursBienvenidos a San Juan, Puerto RicoEmbassy Suites Hotel & Casino ~ San Juan ~ Puerto RicoEmbassy Suites Hotels..."everything for a reaso

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 19, check-out Dec 20

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.1 out of 5

(79 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 8000 Tartak Street, CAROLINA, Puerto Rico  00979  

 
 

Area served

ISLA VERDE CAROLINA, 00979, PR

Area airports

Luis Munoz Marin International Airport, (SJU), 0.50, E, Mile

Amenities

  • Internet Access
  • Exercise Gym
  • Pool
  • Conference Facilities
  • Meeting/banquet facilities
  • Wireless internet
  • Fitness room
  • Wheel Chair Access
  • Business center
  • Restaurant

Dining

Restaurant

onsite

Reviews from our customers

Overall score

4.1 out of 5

(79 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Quick tip

35th wedding anniversary stay

BJ & JB Nov 9, 2009

Would recommend to a friend!

Overall, the stay was very good. Some basic repairs, upkeep, needed. Staff is very friendly and they all spoke english ... which was a help to us as neither my wife nor I spoke Spanish. One of the reasons we selected this hotel was, based on the ads, that it appeared to be very close to beach. The walk to the beach was considerably farther away than we anticipated. For people wanting a place that is halfway between the airport and Old San Juan it was a good location.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Couples

Entertainment tip, Short Drive

If going to old San Juan it'll cost approximately $20 each way by taxi.


Expand full review

Score

5 out of 5

Quick tip

"A great experience; no complaints!"

Me and Hubby Nov 2, 2009

Would recommend to a friend!

This was a great trip for my husband and I to celebrate our anniversary. The hotel was very clean, the location was great, ... and the staff was very helpful. Our only downfall was that we didn't spend enough days there! There's a lot to do in PR, so we're sure to return sooner than later.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, Short Drive

In addition to all of the fancy restaurants, check out some of the small local places! We went to a GREAT restaurant/walk-up stand in Pinones that had great food. It's a short car ride from Isle Verde, or do what we did and hop on the city bus!


Expand full review

Score

2 out of 5

Quick tip

Over rated

Ed1218 Oct 28, 2009

Swimming in the ocean ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
2
Maintenance:
5
Location:
2
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples

Dining tip, Long Walk

This hotel is over rated and extremely expensive


Expand full review


See all 79 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Entertainment tip, Short Drive

If going to old San Juan it'll cost approximately $20 each way by taxi.

--BJ & JB, Austin, TX Nov 9, 2009

Dining tip, Short Drive

In addition to all of the fancy restaurants, check out some of the small local places! We went to a GREAT restaurant/walk-up stand in Pinones that had great food. It's a short car ride from Isle Verde, or do what we did and hop on the city bus!

--Me and Hubby, Atlanta, GA Nov 2, 2009

Dining tip, Long Walk

This hotel is over rated and extremely expensive

--Ed1218, San Francisco, ca Oct 28, 2009

See all quick tips

Reviews from our customers

Overall score

4.1 out of 5

(79 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Quick tip

35th wedding anniversary stay

BJ & JB Nov 9, 2009

Would recommend to a friend!

Overall, the stay was very good. Some basic repairs, upkeep, needed. Staff is very friendly and they all spoke english ... which was a help to us as neither my wife nor I spoke Spanish. One of the reasons we selected this hotel was, based on the ads, that it appeared to be very close to beach. The walk to the beach was considerably farther away than we anticipated. For people wanting a place that is halfway between the airport and Old San Juan it was a good location.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Couples

Entertainment tip, Short Drive

If going to old San Juan it'll cost approximately $20 each way by taxi.


Expand full review

Score

5 out of 5

Quick tip

"A great experience; no complaints!"

Me and Hubby Nov 2, 2009

Would recommend to a friend!

This was a great trip for my husband and I to celebrate our anniversary. The hotel was very clean, the location was great, ... and the staff was very helpful. Our only downfall was that we didn't spend enough days there! There's a lot to do in PR, so we're sure to return sooner than later.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, Short Drive

In addition to all of the fancy restaurants, check out some of the small local places! We went to a GREAT restaurant/walk-up stand in Pinones that had great food. It's a short car ride from Isle Verde, or do what we did and hop on the city bus!


Expand full review

Score

2 out of 5

Quick tip

Over rated

Ed1218 Oct 28, 2009

Swimming in the ocean ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
2
Maintenance:
5
Location:
2
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples

Dining tip, Long Walk

This hotel is over rated and extremely expensive


Expand full review

Score

4 out of 5

Fantastic Honeymoon

Vincent's wife Oct 22, 2009

Would recommend to a friend!

I did a lot of research prior to selecting this hotel and most of it was very accurate! My husband and I enjoyed our stay ... here! The hotel staff were great and very friendly. They were able to help us book excursions and all of our issues (there were not a lot) were handled in a professional and manner. We would recommend this hotel.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

wonderful

us from ohio Oct 22, 2009

Would recommend to a friend!

we arrive couple hours before check in and the room was ready and they let us right in ..the room was close to the elevators ... of the main lobby which made going and coming very easy...the free breakfast was very very good,the front desk was very helpful on planning a trip for us they even call a couple car rental places and got them to come down on the price..they were wonderfuland ,,,they even lets us have a couple hours late check out aLSO...the best service you could ever ask for..only two blocks from the beach

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Money savers tip, In Hotel

free breakfast they had a omlet/egg station and bagels/toast cereal juices it was just about anythin you wanted....and free happy hour for drinks


Expand full review

Score

5 out of 5

Fantastic!!!

The Chief Oct 17, 2009

Would recommend to a friend!

Everything was perfect, from the all you can eat(eggs to order,pancakes,french toast, bacon, sausage etc.)complimentery ... breakfast to the 2hr free happy hour from 5:30 to 7:30 each evening. The casino staff were friendly and helpful. If you need anything at all go to the front desk the staff there is great. If he is on duty ask for [...] he can help you with just about anything and he is a great guy. We would stay there again. GREAT!!!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family


Expand full review

Score

3 out of 5

Quick tip

Pre Night Cruise

CRUISE-COUPLE Oct 13, 2009

Watch out for Puerto Rico taxes! Manager's reception lines are long and the drinks are poor. Not worth it. The breakfast is ... good but nothing to rave about. Watch your eggs!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
1
Room cleanliness:
5
Hotel Staff:
2
Value:
3
Dining options:
3

Traveler type: Couples

Nightlife tip

DON'T GO ANYWHERE ON FOOT AT NIGHT!!!!!!!


Expand full review

Score

4 out of 5

Comfortable hotel

Jessy Oct 12, 2009

Would recommend to a friend!

We had a great time. Very clean and friendly staff. Would return. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

Outstanding! Customer Services, Flawless

Mecie Oct 5, 2009

Would recommend to a friend!

We ate at the eateries in the hotel and toured the island! Embassy Suites San Juan-Hotel & Casino is the perfect lodging ... facility! AMAZING customer service, very comfortable, clean and very BEAUTIFUL decor, too! My vacation in San Juan, Puerto Rico was the VERY BEST ever! I highly recommend Embassy Suites San Juan to everyone who reads this entry!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining tip, In Hotel

No need to leave the hotel for dining needs!


Expand full review

Score

4 out of 5

Embassy Suites - San Juan

Jan Sep 27, 2009

Would recommend to a friend!

We stayed at the hotel for one night on our way to Anguilla. The experience was positive so we booked a room for our return ... trip. The staff was very helpful and gave us a nicer room overlooking the pool area when we commented that our first room's view was not very nice. As with all Embassy Suites, the breakfast was very good. The hotel has an Outback restaurant and a pizza place. Overall, the stay was very enjoyable.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Excellence

Dani Sep 27, 2009

Would recommend to a friend!

I have stayed at this hotel twice before. Whenever I go to Puerto Rico I make sure my friends and I book with Embassy suites. ... Now I am planing a trip to Florida and I will book with Embassy Suites Orlando. Its a must, the service is grteat, the breakfast is even better, the managers reception..... Oh their is so much to love. The location is awesome. So many things to do from early morning tanning and jet skiing to playing pool and eating authentic foods. All less that three blocks away. The hotel is great for a family vacation or a group of friends. I have to say you really get your monies worth. I definitely wouild recommend this hotel to a friend and infact I have.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Friends


Expand full review

Score

4 out of 5

Good service

JR Sep 26, 2009

Would recommend to a friend!

I enjoy my stay, but the excessive parking fees were a turn-off. If I have to rent a car again, I probably will look for ... another hotel or guest house.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
1
Room cleanliness:
1
Hotel Staff:
1
Value:
2
Dining options:
1

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

unbelivable place

chip180 Sep 23, 2009

Would recommend to a friend!

this was home away from home with extras just a great place to stay planning to go soon again ...

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
1
Room cleanliness:
1
Hotel Staff:
1
Value:
1
Dining options:
1

Traveler type: Friends

Nightlife tip, Short Walk

everthing near by


Expand full review

Score

1 out of 5

clean but way too noisy

elm Sep 14, 2009

This hotel acted more like a nightclub w/ extremely loud music in the lobby and bar/casino area. With the open set up of ... Embassy Suites, my room on the 5th floor was flooded w/ this music until midnight every night. Weekends its not so bad, but a sunday night when you have an early morning flight? lets just say i will NEVER return.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
1
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

FANTASTIC STAY BEAUTIFUL ROOMS

super nana Sep 13, 2009

Would recommend to a friend!

The hotel is very clean nicely decorated ft desk customer service very nice and helpful the suites beautifully furnished very ... clean and very confortable all in all a wonderful stay

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Single

Dining tip, In Hotel

outback steak house rest right in hotel wonderful


Expand full review

Score

5 out of 5

Out Of This World Experience

Big John Sep 9, 2009

Would recommend to a friend!

This trip's total experience was out of this world! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Great Place to Vacation!

Bob Aug 31, 2009

Would recommend to a friend!

Was a great way to get ready for a wonderful cruise. We loved the manager's reception and cook to order breakfast. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Great time

AloneTraveller Aug 17, 2009

Would recommend to a friend!

I had a great time in Puerto Rico. I would definitely recommend staying at Embassay. There were some issues, but overall ... nice place. It's family orientated, so if that's not your thing, I would suggest you stay elsewhere. When I first arrived I had issues with my toilet, and they had someone come plunge it out, however, it happened again, and someone came to plunge it out. Guess what! It happened again, so I went down and asked for a new room, and they gave me a new room. The room is a typical room with modern furniture and upgraded bathroom. I am somewhat picky about where I stay, which is why I spent so much time reviewing hotels, and I was comfortable staying that this hotel and would likely stay again. I woke up early everyday and went and had breakfast, so I didn't have issue with lines. The complimentary breakfast is basic, but hey, it's one less meal you have to pay for. I also did the complimentary cocktails in the evening which was nice. The beach is right down the street, which was great. To get to Old San Juan, I would suggest taking the bus, the A5, which was 75 cents, opposed to the outrageous taxi cost. The airport is 6 mintues away from the airport, I didn't really notice the planes, but if you are sensitive to planes, probably not the place for you. I didn't spend too much time in the hotel, because I don't think that's vacation, but for those that do, they may be picker with some of the details. Overall, the location worked because I could walk down the street to the local eateries or the Walgreens and anything else just hop on the bus. I would definitely say explore, don't be afraid, which is weird because I NEVER take the bus where I live. Go figure!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Single

Dining tip

Racies in San Juan was excellent! Try the Mofongo.


Expand full review

Score

5 out of 5

Great Place to stay....

Iris Aug 16, 2009

Would recommend to a friend!

Cannot complaint...This was a great hotel....The complimentary Breakfast was excellent...The suites are nice and the beds are ... very comfortable....Beautiful pool...Hope to stay there again in the near future.....

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family


Expand full review

Score

2 out of 5

Quick tip

"Not bad, but greatly disappointed"

Michael J Aug 12, 2009

Great location after reading other reviews I found the 24 hour grocery nearby for water and snacks to be really handy. Old ... San Juan about six miles away was easy to get to by bus for .75 (exact change only) My greatest disappointment was that my selection was based on the Embassy Suites I have used in the States. The lobby was tacky with dirty floors, rooms smelled like mildew, the carpets were dirty and the cleaning was less than expected. Each day something was not done from towels to clean glasses. Being that close to the airport I expected to hear some noise but the noise was a result of doors slaming and toilets flushing in other rooms, very annoying. The staff was very friendly and willing to help with questions and directions. We enjoyed the free breakfast and managers reception each day, very helpful to a travelers budget.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
1
Maintenance:
2
Location:
2
Room cleanliness:
2
Hotel Staff:
4
Value:
2
Dining options:
3

Traveler type: Friends

Recreation/Attractions tip, Short Walk

The public beach and public transportation was within two blocks of the hotel.


Expand full review


Previous | 1 2 3 4 | Next

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Entertainment tip, Short Drive

If going to old San Juan it'll cost approximately $20 each way by taxi.

--BJ & JB, Austin, TX Nov 9, 2009

Dining tip, Short Drive

In addition to all of the fancy restaurants, check out some of the small local places! We went to a GREAT restaurant/walk-up stand in Pinones that had great food. It's a short car ride from Isle Verde, or do what we did and hop on the city bus!

--Me and Hubby, Atlanta, GA Nov 2, 2009

Dining tip, Long Walk

This hotel is over rated and extremely expensive

--Ed1218, San Francisco, ca Oct 28, 2009

Money savers tip, In Hotel

free breakfast they had a omlet/egg station and bagels/toast cereal juices it was just about anythin you wanted....and free happy hour for drinks

--us from ohio, ohio Oct 22, 2009

Nightlife tip

DON'T GO ANYWHERE ON FOOT AT NIGHT!!!!!!!

--CRUISE-COUPLE, CT-USA Oct 13, 2009

Dining tip, In Hotel

No need to leave the hotel for dining needs!

--Mecie, Chicago, Illinois Oct 5, 2009

Nightlife tip, Short Walk

everthing near by

--chip180, staten island ,n.y. Sep 23, 2009

Dining tip, In Hotel

outback steak house rest right in hotel wonderful

--super nana, Noblesville, IN Sep 13, 2009

Dining tip

Racies in San Juan was excellent! Try the Mofongo.

--AloneTraveller, Washington, DC Aug 17, 2009

Recreation/Attractions tip, Short Walk

The public beach and public transportation was within two blocks of the hotel.

--Michael J, Decatur, Georgia Aug 12, 2009

Dining tip, Short Walk

We walked to restaurants Mi Casita one night and Metropol another. Both are good restaurants and worth trying. Mofongos, a typical P.R. dish were not my favorite, and don't think I would order this again. The Metropol had great black beans and rice, and the ropa vieja was superb!

--Tropical dreamin', Rancho Santa Margarita Aug 10, 2009

Recreation/Attractions tip

Tours are very expensive. Our family, however, got lucky and bumped into a tour guide leader that was handing out fliers in old San Juan. Great tours for low prices. He gave us a deal for 3 days. He was very convenient and interactive. [...]

--Traveler's Guide, Houston Aug 5, 2009

Nightlife tip, Short Walk

They had a club at the hotel right beside the Intercontinetal Hotel in another hotel. They also had live music and a much larger casino.

--Keisha, Atlanta, Georgia Aug 3, 2009

Dining tip, Short Walk

There is good food everywhere around the hotel and especially at the hotel!!!!!

--Over~the~moon~mom~who~just~turned~30!, Atlanta, GA Jul 22, 2009

Entertainment tip, Short Drive

We loved the location. Everything was a short drive away. We went to the San Juan Area, El Yunque, Bacardi, Pinones, and everything seem close...perfect location....Also the night clubs in Old San Juan were close and just a short walk was the San Juan Hotel with the hottest club in town.

--Belle, Orlando, FL Jul 16, 2009

Nightlife tip, In Hotel

Casino

--Iby, PSL, FL Jul 15, 2009

Dining tip, Short Walk

The best thing was that the hotel was in walking distance to this great Puerto Rican restaurant called Platos.

--Adventourous Traveler, Atlanta, GA Jul 15, 2009

Dining tip, Short Walk

For local cuisine visit Mi Casita!!! Its about a 5 minute walk from hotel.

--Puerto Rico lover, Laurel, MD Jul 14, 2009

Dining tip

Stay away from the typical American restaurants, like Outback and Hard Rock Cafe. The prices are extremely high and you can get much better food at most Puerto Rican restaurants.

--Grad Mom, Louisville, KY Jul 10, 2009

Money savers tip

I recommend to definitely rent a car if you plan on staying in Puerto Rico. Taxis are expensive. There is a bus you can take that goes to Old San Juan for .75 cents, close to the hotel. There is a super market(24hr called "pueblo") right next to the hotel(walking distance) where you can buy groceries and bring back to hotel. You can also buy spanish food for a reasonable price. Make sure you have a plan on what things you want to see or do before coming to puerto rico.

--sweet n sour, boston,ma Jun 21, 2009

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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