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Sheraton Indianapolis Hotel & Suites

User score 3.4 out of 5 See all reviews
8787 Keystone Crossing,Indianapolis, IN 46240
Book this hotel
from 85 USD
/ night*
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Terms and conditions

*rate found for check-in Dec 31, check-out Jan 1

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD

Welcome to the Sheraton Indianapolis Hotel & Suites. In the city's most prestigious location, Keystone at the Crossing, we are convenient to both downtown and the Indianapolis International Airport. Our north side landmark is a great choice for individual travelers and groups of any size. Our two 12-story towers offer 560 spacious rooms and suites. Shop atill you drop at the Fashion Mall, connected to our hotel by a skywalk and offering over 100 upscale stores. Our prestigious location allows you easy access to exciting sports attractions, interesting cultural events, and all that Indianapolis has to offer. We look forward to seeing you at the Sheraton Indianapolis Hotel & Suites.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Dec 31, check-out Jan 1

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.4 out of 5

(7 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 8787 Keystone Crossing, Indianapolis, IN  46240  

 
 

Area served

Indianapolis, IN, 46240, US

Area airports

Indianapolis International Airport, (IND), 24.00, Mile

Description

Suburban

Amenities

  • Indoor Pool
  • Lounge
  • Wake-up Service
  • Audio Visual Equipment
  • Babysitting/Child Services
  • 24 Hour Front Desk
  • Jogging Track
  • Internet Access
  • Room service
  • Data port Available
  • Ironing Board
  • Heated Pool
  • Iron
  • Refrigerator
  • AM/FM Alarm Clock
  • Handicapped rooms/facilities
  • Hairdryer in Room
  • Laundry/Valet Services
  • Valet Parking
  • Meeting/banquet facilities
  • Porters
  • Pets OK
  • Coffee Maker in Room
  • Restaurant
  • News Stand
  • Cribs Available
  • Rollaway Beds
  • Free Parking
  • Television with Cable
  • Business center
  • Radio
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Concierge Desk
  • Pool
  • High Speed Internet

Reviews from our customers

Overall score

3.4 out of 5

(7 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

University Football Game

Ma B Oct 9, 2009

Would recommend to a friend!

Disappointed in not adhering to repairs needed in room, particular regarding the bathroom face bowl, water going out very ... slowly, causing you to continue to turn water on and off before finishing with a task. Not replacing used cups and glasses.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

excellent service, average accomodations

Mare Oct 6, 2009

Would recommend to a friend!

the staff was very accomodating and friendly. The location was excellent with many restaraunts within walking distance. The ... room was comfortable but the furniture was outdated and didn't really match, Carpeting in the hallways looked old and dingy.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
5

Traveler type: Friends


Expand full review

Score

3 out of 5

Quick tip

Status Quo

Kruse Fan Sep 9, 2009

Would recommend to a friend!

Thehotel was nice enough, a bit outdated. The front desk clerk was Very accommodating ([...]). Rooms were pretty clean and ... roomy. Convienent to highways and shopping.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Friends

Shopping tip, Short Walk

Designer Mall connected to hotel and a plethera of shopping in very close proxcimity.


Expand full review


See all 7 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Shopping tip, Short Walk

Designer Mall connected to hotel and a plethera of shopping in very close proxcimity.

--Kruse Fan, Tampa Fl. Sep 9, 2009

Shopping tip, Short Walk

great shopping within walking distance.

--Theodore, USA Apr 27, 2008

Shopping tip, Short Walk

The shopping mall is conected to the Sheraton.

--Carolyn, USA Sep 1, 2007

See all quick tips

Reviews from our customers

Overall score

3.4 out of 5

(7 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

University Football Game

Ma B Oct 9, 2009

Would recommend to a friend!

Disappointed in not adhering to repairs needed in room, particular regarding the bathroom face bowl, water going out very ... slowly, causing you to continue to turn water on and off before finishing with a task. Not replacing used cups and glasses.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

excellent service, average accomodations

Mare Oct 6, 2009

Would recommend to a friend!

the staff was very accomodating and friendly. The location was excellent with many restaraunts within walking distance. The ... room was comfortable but the furniture was outdated and didn't really match, Carpeting in the hallways looked old and dingy.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
5

Traveler type: Friends


Expand full review

Score

3 out of 5

Quick tip

Status Quo

Kruse Fan Sep 9, 2009

Would recommend to a friend!

Thehotel was nice enough, a bit outdated. The front desk clerk was Very accommodating ([...]). Rooms were pretty clean and ... roomy. Convienent to highways and shopping.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Friends

Shopping tip, Short Walk

Designer Mall connected to hotel and a plethera of shopping in very close proxcimity.


Expand full review

Score

2 out of 5

Quick tip

My review of Sheraton Indianapolis Hotel & Suites

Theodore Apr 27, 2008

Would recommend to a friend!

The room left a lot to be desired. The services was consistent with other Sheraton Hotel chains that I had stayed in during ... the past.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
3
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Business

Shopping tip, Short Walk

great shopping within walking distance.


Expand full review

Score

4 out of 5

Sheraton Indianapolis

Keith Mar 10, 2008

I was impressed with the entrance to the hotel and the meeting areas. The check in was fine but entering the elevator I ... discovered the appearance of aged and warn out carpet and a smell of mildew. The upper floor was in the same shape and need of updating. The room was not a $150 night room. It looked like a $79 warn out room with a ok view.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
5
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
5
Value:
2
Dining options:
2

Traveler type: Business


Expand full review

Score

5 out of 5

Quick tip

Close proximity to Fashion Mall, restaurants and movies

Carolyn Sep 1, 2007

Would recommend to a friend!

The Sheraton at Keystone Crossing is a great place to stay if you are interested in shopping at the Fashion Mall. Parking in ... the attached garage makes walking to the hotel easy. Once parked we didn't need our car til we left the next day. The hotel also is within walking distance for several restaurants and the art cinema theatre which we went to. The room size was comfortable for the one night stay as well as being very clean. The staff was very responsive when I had requested extra towels for the room. Breakfast was convenient in the lobby restaurant a full menu or buffet is offered to suit everyones taste. I would definately stay again visiting that area of Indianapolis.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, Short Walk

The shopping mall is conected to the Sheraton.


Expand full review

Score

4 out of 5

Quick tip

Great Atmosphere

Jason Jun 10, 2007

Would recommend to a friend!

The Sheraton was a great place for us to stay. We were in town for a wedding and they provided a shuttle to and from the ... reception. Everyone was really nice. Cocktails maybe a little expensvie but you will have that. Great location. Wish we could have stayed longer.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family

Shopping tip, Long Walk

Nice shopping mall is connected to this hotel.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Shopping tip, Short Walk

Designer Mall connected to hotel and a plethera of shopping in very close proxcimity.

--Kruse Fan, Tampa Fl. Sep 9, 2009

Shopping tip, Short Walk

great shopping within walking distance.

--Theodore, USA Apr 27, 2008

Shopping tip, Short Walk

The shopping mall is conected to the Sheraton.

--Carolyn, USA Sep 1, 2007

Shopping tip, Long Walk

Nice shopping mall is connected to this hotel.

--Jason, USA Jun 10, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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