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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
*rate found for check-in Mar 5, check-out Mar 8
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
Just minutes from the Hilo International Airport, Naniloa Volcanoes Resort nestled in a tranquil tropical setting overlooking Hilo Bay, surrounded by lush landscaped pathways, tide pools and volcanic rock. 325 air conditioned rooms and suites offer magnificent views of Coconut Island, majestic snow capped Mauna Kea and the Hamakua coastline. The newly renovated rooms feature new furniture, spacious marble tile bathroom, 32-in Flat screen TV, free internet access and local artist Kristie Fujiyama's original art work. Hilo's premier resort features swimming pool, a 9 hole golf course, wedding gazebo, meeting and banquet facilities, gift shop and complimentary parking.
Naniloa Volcanoes Resort is undergoing various room and property renovations throughout 2007 and 2008.
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Mar 5, check-out Mar 8
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.2 out of 5
(57 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: 93 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hilo Hawaii
Hilo Airport ITO 3 miles Kona Airport-KOA 90 Miles
Hawaii Volcanoes National Park, Historic Hilo Town, Akaka Waterfalls, Waipio Valley, Nani Mau Gardens, Imiloa Astronomy Center
This property has a smoke-free policy
The Lanai Restaurant currently serves breakfast and lunch only
Meeting rooms available accommodating up to 1000 people.
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Mar 5, check-out Mar 8
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.2 out of 5
(57 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
1 out of 5
Naniloa Volcanoes Resort
TheButcher Jan 31, 2010
Hotel was a mess everywhere, elevators did not work all the time. cabana was totally a mess with debris everywhere and ... unuseable. They vaccum the tile floors in the room and do not mop. when you get out of the shower your feet get black because of this. Pool was out of order ad second pool was full of weeds and slime.. garbage everywhere and they stored old refridgerators and stuff by side entrance, looked like a [*]. not satisfied at all...
Traveler type: Couples
40 minutes to Volcanoes national park. Has sores and shopping and restaraunts 3-4 miles north.
Score
3 out of 5
honeymoon
ok Jan 24, 2010
ok ...
Traveler type: Couples
Score
2 out of 5
Will be nice when all renovations done
Traveling girl Jan 13, 2010
We stayed at the hotel for a week while finding a condo for my daughter who is attending school in Hilo. The pictures are ... nothing like the hotel now. It is going under a major renovation with workers there all night.
Traveler type: Family
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
40 minutes to Volcanoes national park. Has sores and shopping and restaraunts 3-4 miles north.
--TheButcher, Detroit, Michigan Jan 31, 2010
Dining areas within short driving distance to hotel.
--evzen, New York Nov 28, 2009
I had to cancel part of my stay because my wife was sick (the vacation part - that was to start after my two days of work). [...]
--Ouch!, Michigan Nov 10, 2009
Overall score
3.2 out of 5
(57 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
1 out of 5
Naniloa Volcanoes Resort
TheButcher Jan 31, 2010
Hotel was a mess everywhere, elevators did not work all the time. cabana was totally a mess with debris everywhere and ... unuseable. They vaccum the tile floors in the room and do not mop. when you get out of the shower your feet get black because of this. Pool was out of order ad second pool was full of weeds and slime.. garbage everywhere and they stored old refridgerators and stuff by side entrance, looked like a [*]. not satisfied at all...
Traveler type: Couples
40 minutes to Volcanoes national park. Has sores and shopping and restaraunts 3-4 miles north.
Score
3 out of 5
honeymoon
ok Jan 24, 2010
ok ...
Traveler type: Couples
Score
2 out of 5
Will be nice when all renovations done
Traveling girl Jan 13, 2010
We stayed at the hotel for a week while finding a condo for my daughter who is attending school in Hilo. The pictures are ... nothing like the hotel now. It is going under a major renovation with workers there all night.
Traveler type: Family
Score
3 out of 5
Great price, Great hotel
Kamaaina Visitor Dec 31, 2009
Hotel was still under some renovations, however I was not bothered by any noise or work. The room I was in was clean and ... comfortable. Check in was fast and easy, the staff was friendly.
Traveler type: Single
Score
3 out of 5
Clean and low cost
John Dec 27, 2009
Property is still under renovation so there are limited amenities, but rooms are nicely updated with comfortable beds, ... refrigerators and coffee makers. Convenient to the Hilo airport and Volcanoes National Park. Free internet service (no wireless, but cables available) was a plus.
Traveler type: Family
Score
1 out of 5
Forget this place
evzen Nov 28, 2009
Very friendly staff - listens to your gripes but nothing done. No where in any advertisement did hotel mention that they were ... undergoing major renovations. No where did they mention that only hangers were being given for clothing and that there would be NO place to store clothing. Guests must live out of suitcases. Hotel had nice sign about buffet breakfast and an area set aside for it, but they never served it.
Traveler type: Couples
Dining areas within short driving distance to hotel.
Score
4 out of 5
review
jk Nov 11, 2009
free wifi was a real bonusalong with the discounted rate. ...
Traveler type: Business
Score
3 out of 5
Hotel Okay [...]
Ouch! Nov 10, 2009
Okay experience ...
Traveler type: Business
I had to cancel part of my stay because my wife was sick (the vacation part - that was to start after my two days of work). [...]
Score
4 out of 5
nice view , reasonable price
Professor Carl Nov 9, 2009
It's important to remember that one doesn't go to Hawaii to spend large amounts of time in a hotel room. The Nani Loa in ... its new addition offers bright, clean, tiled rooms with views of the bay . A nice sight to wake up to. Having lived in Hawaii before, I was not surprised by the politeness of the staff, the willingness to be of service, or the absence of the "carnival" Hawaii stereotypes. I wished for a computer with a printer so thatI could print out my boarding passes, but the airport with machinery for it is only minutes away.( You can do such errands there and still get out of the parking lot within the "free time" the lot allows. The room was strange only in that it had no bugs, (an inevitable accompaniment to tropical life). It reminded me in design with its blond wood, built in accommodations, its tiled floors, of some of the best rooms in Italian hotels. The catch is, I believe, that you should probably ask for a room in the newer part of the hotel. Hawaiian aloha is a real thing. Relax and meet it with a smile; service will improve greatly in response.
Traveler type: Single
One of the most pleasant ways to do your fitness walks is to follow the model of the locals and enjoy your fitness walk along the paths in the large Liliuiokalani Park that is bordered by Hilo Bay. A fine way to start the day. It is open with many side ways to amuse, places to pause and things to admire. Locals advise that walking alone at night in that area is not a totally safe exercise. So what else is new in Tourist land?
Score
4 out of 5
Hawaiin flair for first timers
New Hawaii Lover Nov 8, 2009
My first trip ever to the Big Island landed me here. The view from my room was good, while the view from the balcony across ... the hall was superb, picturesque view of Mauna Kea. On a clear day you can actually see the Keck observatories! Wonderful. Hotel staff was very friendly and accomodating. The second day in I was returning with a group of friends from the Volcanos National Park when I realized my hotel key was 45 mins the other way in my soon to be married friend's car. Luckily I had an extra key in the room. The gentleman at the front desk understood my problem and had no issue getting my room opened up for me! The rooms themselves had a distinct but not overwhelming Hawaiian flair. In comparison another hotel my friend stayed at on the same Banyan road strip looked like it could've been anywhere on the mainland. Only minor gripe was the pool which looked under construction, but who goes to Hawaii to jump in a hotel pool! Beaches close by!
Traveler type: Single
Must check out Ken's House of Pancakes!
Score
4 out of 5
hotel was being renovated
NONE Oct 28, 2009
I WAS BORN & RAISED IN HILO HI SO WAS AT MY 60TH HILOHIGH SCHOOL REUNION. ONE EVENING WE WERE AT NANI MAUGARDEN REUNION, ... SECOND EVENING AT POLYNESIAN ROOM ATNANILOA HOTEL. I'VE BEEN AT NANILOA IN THE PAST.[...]
Traveler type: Single
Score
1 out of 5
Naniloa Volcanoes Resort
TikiGeorge Oct 26, 2009
Hilo is an excellent base of operations to explore the Big Island. Unfortunately, my stay at Naniloa Resorts left much to be ... desired. The hotel is undergoing major renovations that leave it looking like it needs to be condemned. They were also working on the water system at the time of my visit that left my room with no running water or flushable toilets for over nine hours each day over the course of three days. The hotel only had a small "Please note that we will be working on the water system..." sign that in no way hinted at the inconvenience. I cannot believe Orbitz listed this place as one of their choices, because it only reflects badly on them as well. I will not use Orbitz again.
Traveler type: Single
Less than two miles from the hotel is Cafe 100, home of the original Moco Loco and it only costs $1.39 plus tax. Awesome!
Score
2 out of 5
Feedback
Traveler Oct 23, 2009
First approaching the hotel made it appear that the hotel was not open (major construction going on in the front of the ... hotel), external appearance was run down, dirty, "tired" looking, no directions from the parking lot to alternate entry to the hotel/front desk, abandoned and empty shops, hot and airless lobby. Room was beautiful, had obviously been recently renovated, comfortable and pleasant. However, construction caused water to be turned off from 8 to 5:30 p.m. --water did not get turned on until after 6:00 p.m.--major inconvenience for guests getting ready for dinner or just returning from work (no water or bathroom facilities available for use), hotel under major renovation but no apology, no discounted room rate for tired looking halls, unimproved hallways, intermittent lighting in the hallways, elevators that smelled moldy, use of elevators by housekeeping staff and guests, elevator lights and buttons didn't sync to the correct floor, etc.
Traveler type: Business
Score
4 out of 5
Three days at Naniloa Volcanoes Resort
Star Oct 22, 2009
My experience with this hotel was actually great. For only 150$ per person we got three nights plus a car over [...]. Reading ... other reviews and taking into account the price, I was prepared for something unpleasant - but, it was quite the opposite: hotel was perfectly normal, rooms are actually very nice, we had a good view on the ocean, spatious bathrooms, big parking lot - really, for 150 bucks, a really good offer.
Traveler type: Friends
Score
4 out of 5
Great stay
Sheepdog 35A Oct 16, 2009
First, I go to Hilo to relax, no hubbub, no tourist gimmicks etc. I have stayed at the Naniloa in the past. We had a great ... ocean view room (9th floor) that invites you to sit, relax and watch Hilo Bay. We use the hotel for a base and visited the volcano, Tsunami museum, Botanical Gardens, and the Imaloa astronomy center. It was my wife's first visit to the Islands and she loved it.
Traveler type: Couples
We had dinner at "Seaside" about 3 miles out of town. Great place, good food reasonably priced many "locals" eat there.
Score
3 out of 5
Naniloa Resort
Pert Oct 14, 2009
Great staff service and very nice newly renovated rooms. The room service is fast and friendly. The only discrepancy noted, ... found a couple of small/tiny roaches roaming in the room. But other than that, the location is great, close to everything and very fast internet service. I will recommend this place.
Traveler type: Family
Score
3 out of 5
not bad
honolulu guy visiting for work Oct 1, 2009
not bad hotel. pretty quiet even though renovating. little run down but in the works. i give the renovated rooms a 7 out 10. ... super slow. hardly anyone around felt like we had the hotel to our own. great views.
Traveler type: Business
Score
1 out of 5
Needs a lot of help
Chuck Sep 21, 2009
The first room I was given had an A/C unit that was so loud that it was not possible to get a good nights sleep. I had to ... set the temp to 80 degrees to get some sleep. When I did wake at 4:30AM I saw roaches run across the night stand. I requested and received to different room, which was a significent improvement. The pool and grounds of this hotel have not been kept up and are in need of improvement. The overall appearance of this hotel is run-down.
Traveler type: Single
Attend to the grounds and especailly pool area, both would be improved just by performing routine maintenance. Clean or replace carpeting. Paint the exterior.
Score
4 out of 5
Great location
slidemaster Sep 14, 2009
Ok so the place is under renovation- and believe me it needs it- but my room was very clean and nice with a breathtaking ... view. On weekends there is a breakfast in the lobby which is nice. I found the place strangly homey and really it kinda of grew on me over the week. If they get the pool redone and hopefully expanded along with lots of obviously needed upgrades this place will rock! Yes I would stay again
Traveler type: Single
The best I did was to slow down and really see the areas around Hilo- some of the sites are literally breathtaking. I took a day and just drove north and stopped everywhere- best idea ever
Score
4 out of 5
Very pleasant hotel
Future Angel Sep 12, 2009
The remodeled room was very nice. I loved the decor. It was simple, but extremely tasteful. An original art painting was ... in the room and the walls on every floor, near the elevators, were painted with beautiful flower designs--- very lovely. The hotel continues to be remodeled and my hat is off to them for being able to continue in this recession. If I visit Hilo again I will definitely stay at this hotel. I am glad that I did not let the poor reviews deter me. When I read that the rooms were being remodeled, I felt that the hotel would be fine, and I was correct.
Traveler type: Friends
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
40 minutes to Volcanoes national park. Has sores and shopping and restaraunts 3-4 miles north.
--TheButcher, Detroit, Michigan Jan 31, 2010
Dining areas within short driving distance to hotel.
--evzen, New York Nov 28, 2009
I had to cancel part of my stay because my wife was sick (the vacation part - that was to start after my two days of work). [...]
--Ouch!, Michigan Nov 10, 2009
One of the most pleasant ways to do your fitness walks is to follow the model of the locals and enjoy your fitness walk along the paths in the large Liliuiokalani Park that is bordered by Hilo Bay. A fine way to start the day. It is open with many side ways to amuse, places to pause and things to admire. Locals advise that walking alone at night in that area is not a totally safe exercise. So what else is new in Tourist land?
--Professor Carl, Brooklyn,Connecticut Nov 9, 2009
Must check out Ken's House of Pancakes!
--New Hawaii Lover, Rochester NY Nov 8, 2009
Less than two miles from the hotel is Cafe 100, home of the original Moco Loco and it only costs $1.39 plus tax. Awesome!
--TikiGeorge, Surfside Beach, SC Oct 26, 2009
We had dinner at "Seaside" about 3 miles out of town. Great place, good food reasonably priced many "locals" eat there.
--Sheepdog 35A, Lancaster, CA Oct 16, 2009
Attend to the grounds and especailly pool area, both would be improved just by performing routine maintenance. Clean or replace carpeting. Paint the exterior.
--Chuck, Old Hickory, TN Sep 21, 2009
The best I did was to slow down and really see the areas around Hilo- some of the sites are literally breathtaking. I took a day and just drove north and stopped everywhere- best idea ever
--slidemaster, Camarillo, Ca Sep 14, 2009
The Hawaiian Botanical Gardens is amazing--so beautiful. It's $15, but worth it. You stroll along paths surrounded by exotic flowers from all over and tropical trees of all kinds, with little waterfalls and a stream that you can follow down to the sea. After, be sure to stop at What's Shakin' for a delicious smoothie. They also serve healthy lunches--it's on your left as you leave the Botanical Gardens, just before the end of the 4-mile scenic detour. Yummy!
--HikerGirl, Venice, CA Sep 5, 2009
For excellent Mexican food and fun atmosphere, try Ruben's on Kam Hwy. downtown.(Desk Staff recommendation). And take advantage of the the island's free bus service, covers the whole island!
--Barb, Victorville,CA Aug 22, 2009
Hilo Bay Cafe is a must. Ken's Pancake House was also a surprise. We used the book "Ultimate Big Island" travel book series...very true and a must have.
--Papa & Nana, Tacoma, WA Aug 14, 2009
Stock up your little fridge by shopping at Wal-Mart right up the road. The food court there is not bad also.
--Mom, Haleiwa,HI Aug 10, 2009
I live in Honolulu and i visit Hilo often so i know the town well. However, to a traveler from the mainland i would advise not to expect Hilo to be a big party city but a quiet mellow town. The biggest tourist site would be the volcano eruptions, which is beautiful and worth seeing as well. Hilo is just 1 town and on only 1 side of the Bid Island.
--Mucker, Honolulu Aug 3, 2009
Close to Volcanoes but still in Hilo. Also, pretty close to Airport.
--Single Dad, San Dimas, CA Jul 31, 2009
Ken diner is excellent and fast and open 24 hrs. Right in town.
--traveling mom, Syracuse, NY Jul 23, 2009
Easy access to Volcanos National Park and Hamakua coast.
--Texan-on-the-Bayou, Marrero, LA Jul 22, 2009
Lots of good restaurant choices nearby but don't plan on late evening dinners - Hilo goes to sleep early.
--Travelling Dad, Honolulu, HI Jul 17, 2009
Go to eat any meal you want at Ken's Pancake house which is open 24/7. It is a local coffee shop/restaurant near the main intersection of Kanoelehua and Kamehameha Roads. The price and variety can't be beat and if the locals eat there, you should too!
--Local gal on Holoholo, Mililani, Hawaii Jul 13, 2009
Prime rib dinner at Hilo Seaside is reasonable and very good. For Japanese food, Restaurant Nihon is close by and also very good.
--Seasoned traveler, Honolulu, Hawaii Jul 12, 2009
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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