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Crowne Plaza Hotel NIAGARA FALLS

User score 3.3 out of 5 See all reviews
300 THIRD ST,NIAGARA FALLS, NY 14303
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from 115 USD
/ night*
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Terms and conditions

*rate found for check-in Feb 12, check-out Feb 13

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 4:00 PM
Check-out: 12:00 PM
Local currency: USD

Welcome to the new Crowne Plaza Hotel Niagara Falls, New York USA!This upscale Niagara Falls hotel offers 391 newly renovated guest rooms and suites. We are also The Place to Meet with 24,000 square feet of flexible meeting space. This Niagara Falls USA hotel is in the heart of the downtown tourist area. Walk to all major attractions in Niagara Falls USA and Canada. The Crowne Plaza is also directly across the street from the Seneca Niagara Casino and adjacent to the brand new Conference Center Niagara Falls. We are located just minutes away from Niagara University, Fashion Outlets of Niagara, Lewiston, Casino Niagara (Canada) and less than a 1/2 hour drive from Buffalo, N.Y. Area attractions include: Maid of the Mist Boat Ride, Cave of the Winds, Journey Behind the Falls, helicopter rides, souvenir shops, and many nature and hiking trails. Start your day right at the Old Falls Grille serving hot, delicious breakfast items daily. And be sure to join us in the Old Falls Sports Bar and watch the big game on one of our 17 high definition TVs, serving lunch and dinner daily. Niagara USA's only Starbucks Coffee is also right here in our lobby! All guests experience the Crowne Plaza Sleep Advantage Program and free high-speed wireless Internet access in all guest rooms and public areas. Parking is $5 per day with in and out privileges. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty.

Hotel policies

Check-in: 4:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Feb 12, check-out Feb 13

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.3 out of 5

(11 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 300 THIRD ST, NIAGARA FALLS, NY  14303  

 
 

Area served

NIAGARA FALLS

Area airports

Buffalo-Niagara International Airport, (BUF), 25.00, NW, Mile; Niagara Falls International Airport, (IAG), 5.00, W, Mile; Toronto International Airport (Pearson), (YYZ), 75.00, SE, Mile

Description

Downtown - DOWNTOWN

Amenities

  • In Room Movies
  • Tour Desk
  • News Stand
  • Bath Tub
  • Handicapped rooms/facilities
  • ATM/Cash Machine
  • Parking
  • Business center
  • Room service
  • No Smoking Rooms/Facilities
  • Phone with speaker
  • Concierge Desk
  • CD Player
  • Maid Service
  • High Speed Internet
  • Indoor Pool
  • Email Service
  • Connecting Rooms
  • Overhead Projector
  • DVD Player
  • Satellite TV
  • Desk with Lamp
  • Internet Access
  • Microwave
  • Temperature Control
  • TV
  • Ironing Board
  • Pool
  • Live Entertainment
  • Cordless Phone
  • Lounge
  • Cribs Available
  • Free Newspaper
  • Casino
  • Hairdryer in Room
  • Honeymoon Suite
  • FAX
  • Porters
  • White Board
  • Safe Deposit Box
  • Coffee Maker in Room
  • Americans with Disabilities Act (ADA) Compliant
  • Ice Machine

Dining

Old Falls Sports Bar & Grille

Serving breakfast, lunch, and dinner daily.

The Western Door: A Seneca Steakhouse.

Enjoy the highest quality steaks and chops. The freshest fish and seafood flown in daily. The finest wines from the Finger Lakes region and around the world.

Koi

The best of Pan-Asian innovation meets timeless traditions. Where high energy meets high style, from the shimmering dAcor to the central view of the display cooking line.

Hard Rock Cafe

International themed restaurant featuring rock and roll memorabilia

Red Coach Inn

Upscale dining serving steak and seafood, with a view of the rapids.

Planet Hollywood

International themed restaurant featuring movie memorabilia

Old Falls Sports Bar & Grille

For a great place to relax, Old Falls Sports Bar is a popular choice among our hotel's guests. In Niagara Falls, our bar is the best place to watch a game. We have a 12-ft high-definition TV, 16 plasma monitors, 12 beers on tap, fine wine and cocktails.

Cafe Etc.

Casual nightspot in the heart of the Third Street Entertainment District

Reviews from our customers

Overall score

3.3 out of 5

(11 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

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Most recent reviews

Score

4 out of 5

First Time at Niagara

Empty Nesters Sep 16, 2009

Would recommend to a friend!

We came to see the Falls. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Excellent place to enjoy your trip

A tired traveller Aug 17, 2009

Would recommend to a friend!

The Crowne plaza is a nice place to stay while visiting the Niagara. We were a family of 4 visiting overnight. Our plan was ... to enjoy the falls at night and then take the Maid of the mist in the morning before driving to NYC. We arrived at the hotel at 4:30 pm after a 9 hr drive. Check in was quick and the hotel staff was courteous and helpful. Parking was also cheap @ 5$ for the day near the hotel. The park is less than a mile from the hotel and after resting for a while, we were able to walk to the park and enjoy breathtaking views of the Niagara in all its beauty, lit at night time. There were also plenty of restaurants around the hotel, including a morning buffet available at the hotel that was fairly decent. Beds were comfortable and the room was fairly big.(Not too big but not too small either for 2 queen beds). The next morning we got up and were able to quickly purchase tickets and head to the falls and take the boat ride. We later went back to the hotel and checked out at noon. Checkout was also a breeze since everything was paid for and we were only charged for the parking. The room was neat and clean and over-all there was nothing that I could rate the hotel down on. There was a big crowd at the hotel, probably because of all the packaged tours at the hotel, so probably our floor was a bit noisy at times, nothing too loud to be disturbing. I would recommend this hotel to anyone!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Entertainment tip, Short Walk

The casino and falls are a short walk from the hotel.


Expand full review

Score

3 out of 5

Quick tip

Adequate hotel.

Knops Aug 15, 2009

Crowne Plaza compares favorably to the inn where we had stayed on our previous visit to Niagara Falls. The pluses include: + ... spacious parking lot + clean rooms + quiet location though not particularly close to the waterfall itself + proximity to a casino with all the dining options inside + good breakfast buffet at a reasonable rate + room cardkeys worked very well On the flip side it felt like the hotel was understaffed. I can't say the personnel was unfriendly just a bit rushed -- hardworking people too busy to pay full attention to us. The hallway on our floor could have been more welcoming. All in all the hotel was a totally reasonable if unremarkable place to stay.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
5
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Friends

Nightlife tip, Short Walk

Starbucks inside the hotel. Right across the street from the local casino.


Expand full review


See all 11 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Entertainment tip, Short Walk

The casino and falls are a short walk from the hotel.

--A tired traveller, Lexington, KY Aug 17, 2009

Nightlife tip, Short Walk

Starbucks inside the hotel. Right across the street from the local casino.

--Knops, Metuchen, NJ Aug 15, 2009

Entertainment tip, Short Walk

Just face the famous casino, can spend whole night, enjoy the food and entertainment there.

--JJ May, Philadelphia May 26, 2009

See all quick tips

Reviews from our customers

Overall score

3.3 out of 5

(11 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

First Time at Niagara

Empty Nesters Sep 16, 2009

Would recommend to a friend!

We came to see the Falls. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Excellent place to enjoy your trip

A tired traveller Aug 17, 2009

Would recommend to a friend!

The Crowne plaza is a nice place to stay while visiting the Niagara. We were a family of 4 visiting overnight. Our plan was ... to enjoy the falls at night and then take the Maid of the mist in the morning before driving to NYC. We arrived at the hotel at 4:30 pm after a 9 hr drive. Check in was quick and the hotel staff was courteous and helpful. Parking was also cheap @ 5$ for the day near the hotel. The park is less than a mile from the hotel and after resting for a while, we were able to walk to the park and enjoy breathtaking views of the Niagara in all its beauty, lit at night time. There were also plenty of restaurants around the hotel, including a morning buffet available at the hotel that was fairly decent. Beds were comfortable and the room was fairly big.(Not too big but not too small either for 2 queen beds). The next morning we got up and were able to quickly purchase tickets and head to the falls and take the boat ride. We later went back to the hotel and checked out at noon. Checkout was also a breeze since everything was paid for and we were only charged for the parking. The room was neat and clean and over-all there was nothing that I could rate the hotel down on. There was a big crowd at the hotel, probably because of all the packaged tours at the hotel, so probably our floor was a bit noisy at times, nothing too loud to be disturbing. I would recommend this hotel to anyone!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Entertainment tip, Short Walk

The casino and falls are a short walk from the hotel.


Expand full review

Score

3 out of 5

Quick tip

Adequate hotel.

Knops Aug 15, 2009

Crowne Plaza compares favorably to the inn where we had stayed on our previous visit to Niagara Falls. The pluses include: + ... spacious parking lot + clean rooms + quiet location though not particularly close to the waterfall itself + proximity to a casino with all the dining options inside + good breakfast buffet at a reasonable rate + room cardkeys worked very well On the flip side it felt like the hotel was understaffed. I can't say the personnel was unfriendly just a bit rushed -- hardworking people too busy to pay full attention to us. The hallway on our floor could have been more welcoming. All in all the hotel was a totally reasonable if unremarkable place to stay.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
5
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Friends

Nightlife tip, Short Walk

Starbucks inside the hotel. Right across the street from the local casino.


Expand full review

Score

2 out of 5

Just O.K. at best....

*** Aug 11, 2009

Average hotel for the high cost. 1st room, the comforter was dirty. SMALL bathrooms, not for those seeking 1st class lodging. ... Vey comfortable beds! One restaurant or should I say, Sports Bar.... Unflexible as far as changing reservation. WILL NOT STAY THERE AGAIN!!!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
2
Maintenance:
2
Location:
4
Room cleanliness:
2
Hotel Staff:
2
Value:
1
Dining options:
1

Traveler type: Family


Expand full review

Score

4 out of 5

plaza review

matt Jul 23, 2009

Would recommend to a friend!

hotel had a great location to the falls and the restaurant in the hotel was very good ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

1 out of 5

Smelly stay

Tired traveller Jun 20, 2009

The room reeked of smoke and was supposed to be a smoke-free room. They promised to send up an ionizer to help with the ... smell - it never came. We woke up in the middle of the night to a bad burning smell coming from the a/c. Couldn't go to sleep after that. They were too busy checking in other people to attend to the problems with the tv and smell in the room.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
2
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
2
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

experience was nice

Kath Jun 1, 2009

Would recommend to a friend!

The hotel was nice, the rooms were very clean and comfortable. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

Quick tip

Really enjoy the hotel room

JJ May May 26, 2009

Would recommend to a friend!

Very nice room, comfortable matress and good location, a bit far from the falls compare to some inns. But if you know the ... walk way, it's not so far.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Couples

Entertainment tip, Short Walk

Just face the famous casino, can spend whole night, enjoy the food and entertainment there.


Expand full review

Score

3 out of 5

LAST MINUTE FAMILY GET AWAY

Danny Aug 24, 2008

IT WAS OK THE NEXT TIME I WOULD DO SOMETHING OVERLOOKING THE FALLS. I thought I was to have a microwave and a fridge. It ... claimed to be continental breakfast but their was cost per head of $9.95 per head. It was ah.. ok...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
2
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

nice place

Thomas Jun 29, 2008

Would recommend to a friend!

probably wouldnt stay here again, not because of the hotel, but would stay on the canadian side. Not much to do around this ... hotel, except for the casino. Lots more to do on the canadian side. We werent in our room very much so would probably just go with the HoJo on clifton hill. Right in the middle of everything..... The crown plaza was very nice though. Had a great time.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Great Location

Joe Sep 11, 2007

Would recommend to a friend!

Stayed at the Crowne for two night's.We enjoyed the location of the Hotel it is directly across the street from the casino ... and within walking distance to the falls and state park.Our non smoking room with two Queen size beds was very comfortable.The best beds we have had in a hotel in quite some time.Parking at the hotel is free make sure you get your ticket validated at the front desk.There is also a Starbucks and a comfy sports bar downstairs.This is an above average hotel and the price was right.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Recreation/Attractions tip, Short Walk

The falls and state park are within walking distance of the hotel.Also a short walk from the hotel is a restaurant called The Red Coach Inn it has been at the same location since 1923.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Entertainment tip, Short Walk

The casino and falls are a short walk from the hotel.

--A tired traveller, Lexington, KY Aug 17, 2009

Nightlife tip, Short Walk

Starbucks inside the hotel. Right across the street from the local casino.

--Knops, Metuchen, NJ Aug 15, 2009

Entertainment tip, Short Walk

Just face the famous casino, can spend whole night, enjoy the food and entertainment there.

--JJ May, Philadelphia May 26, 2009

Recreation/Attractions tip, Short Walk

The falls and state park are within walking distance of the hotel.Also a short walk from the hotel is a restaurant called The Red Coach Inn it has been at the same location since 1923.

--Joe, USA Sep 11, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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