Hotel details


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There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

   

Lake Tahoe Vacation Resort

User score 3.6 out of 5 See all reviews
901 Ski Run Blvd.,South Lake Tahoe, CA 96150
Book this hotel
from 86 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Mar 6, check-out Mar 9

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1600
Check-out: 1100
Local currency: USD

Lake Tahoe Resort has an alpine ski chalet architecture. Each unit can be rented as a two bedroom suite with fully equipped kitchen or separated into a one bedroom suite - one king bed with kitchen and full bath - and a deluxe hotel unit - 2 full beds with a full bath and mini kitchen. Kitchen units include a refrigerator/freezer, microwave, gas range, oven, dishwasher, coffee maker, toaster, cookware, and service for 6. Mini kitchen includes small refrigerator, microwave, coffee maker, toaster, and service for 4. The telephone system provides voice mail / modem access and message waiting features. Coffee makers are also included in all room types. Each bedroom has a television with remote control. The living area in the master suites has a sofa sleeper, large television with remote control and DVD, and fireplace and balcony. The master baths have jet tubs and vanity.

Amenities include Concierge, Pool, No Smoking Rooms/Facilities, Bar/Lounge, High Speed Internet, Handicapped rooms/facilities, Hairdryer in Room, Television with Cable, Valet Parking, Laundry/Valet Services, 24 Hour Front Desk, Restaurant. Wireless internet available at a charge of .35 cents a minute. A $16 per day parking fee will be charged by the hotel.

ALL of our resorts will require a Major credit card ONLY deposit for all guests. No cash or debit cards allowed. The deposit will be $100 US and shall be returned when the rooms have been inspected and no damage has been done or items are not missing. If there is damage or items missing the guest will be charged.

Hotel policies

Check-in: 1600
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Mar 6, check-out Mar 9

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.6 out of 5

(30 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 901 Ski Run Blvd., South Lake Tahoe, CA  96150  

 
 

Area served

South Lake Tahoe, CA

Area airports

Reno-Tahoe International Airport

Description

Visit Lake Tahoe and explore America's largest alpine lake when you stay with Lake Tahoe Vacation Resort. Our resort provides studio, one and two-bedroom luxurious vacation condominium rental resort accommodations on the shores of Lake Tahoe and adjacent to Ski Run Marina and Heavenly Ski Resort. The Lake Tahoe Vacation Resort has an indoor and outdoor pool, whirlpools and sauna, lounge, and children's activities in addition to the amazing outdoor activities right outside your door.

Amenities

  • Concierge
  • Pool
  • Parking
  • Restaurant
  • Handicapped rooms/facilities

Dining

Riva Grill

Serves lunch and dinner. Open 1130am-930pm. Located next door.

Bear Moon Bar and Grill

Serves breakfast, lunch and dinner daily. Open 7:00a.m.-9:00pm. Located onsite.

Please enter check-in and check-out dates to the right to select a room

Studio Deluxe

The newly constructed studios offer one queen bed with a love seat sofa, 37” flat screen TV,and a desk for two. The contemporary kitchenette provides a mini fridge, sink, microwave, two burner hot plate, toaster, and a coffee maker. A spacious bathroom includes a shower/tub combination and a light up makeup mirror. Square footage: 290 Max occupancy: 2 people

One Bedroom Suite

One king bed with kitchen and full bath. The living area has a sofa sleeper, large television with remote control and VCP, and fireplace and balcony. The master baths have jet tubs and vanity. Kitchen units include a refrigerator/freezer, microwave, gas range, oven, dishwasher, coffee maker, toaster, cookware, and service for 6. The telephone system provides voice mail / modem access and message waiting features. Coffee makers are also included in all room types. Each bedroom has a television with remote control.

2 Bedroom 2 Bath Suite

The 2 Bedroom 2 Bath Suite includes a King bed, a Double/Full bed, and a sleeper sofa, as well as fireplace, balcony/terrace, full kitchen, bathroom and whirlpool jet tub. Also includes air conditioning, telephone and voicemail answering service, and TV with cable.

Studio

Two double beds with a full bath and mini kitchen, which includes small refrigerator, microwave, coffee maker, toaster, and service for 4. The telephone system provides voice mail / modem access and message waiting features. Coffee makers are also included in all room types. Each bedroom has a television with remote control.

One Bedroom Deluxe

The newly constructed one bedroom, one bath suite offers a king size bed, bedroom ceiling fan, and a 37” flat screen TV. The spacious bathroom includes a stand up shower, a separate air whirlpool tub, a double sink counter top, and a light up makeup mirror. The kitchen area provides a ¾ refrigerator, dishwasher, stove, oven, microwave, toaster, coffee maker, and cooking utensils. The comfortable living room area has a queen size sofa sleeper, a ceiling fan, an electric fire place, a 42” flat screen TV, a DVD-VHS player, a dining area and a patio or balcony depending on room location. Square footage: 740 Max occupancy: 4 people

Hotel policies

Check-in: 1600
Check-out: 1100
Local currency: USD


Terms and conditions

*rate found for check-in Mar 6, check-out Mar 9

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.6 out of 5

(30 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

2 out of 5

Watch out!!

Disatisfied customer Jan 22, 2010

Upon arrival @ this hotel, i was told that thier was a $16 a DAY parking fee for valet parking whether i liked it or not. ... Nowhere on [@] or the hotels website was this fee underlined what so ever. I paid an EXTRA $48 (for three days) for grumpy bell men to deliver my car for me. NOTE: if you don't tip them well, watch out.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
2
Value:
3
Dining options:
2

Traveler type: Friends


Expand full review

Score

4 out of 5

Nice Place to Stay

Mikaela Jan 7, 2010

Would recommend to a friend!

Very nice place if you get a deal. The room was clean, we had a pretty view, and the staff was nice and helpful. They did ... charge a sixteen dollar parking fee which was very pricey but other than that it was an enjoyable experience. I would go again. Steer clear of the time share offers (they are not worth it!)

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

3 out of 5

Over all rating 3 star

Nurse Irma Jan 7, 2010

Would recommend to a friend!

The location was great. Closed to the Lake very serene. Away from all the crowd. Eating place were closed by. We were hopping ... for the balcony and a view. But they said it was sold out. Maybe next time.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
2
Maintenance:
2
Location:
2
Room cleanliness:
2
Hotel Staff:
2
Value:
2
Dining options:
2

Traveler type: Couples


Expand full review


See all 30 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Entertainment tip, Short Drive

Casinos and The Gondola. Sage room steak house in either harveys or harrahs.

--Hawaiians in the snow!, Sacramento/Hawaii Jan 6, 2010

Recreation/Attractions tip, Short Drive

Convenient to Heavenly Ski area.

--Gpa Ken, Saratoga, CA Dec 16, 2009

Dining tip, Short Walk

Great discounts to good food.

--Licha, Azusa, Ca Nov 26, 2009

See all quick tips

Reviews from our customers

Overall score

3.6 out of 5

(30 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

Watch out!!

Disatisfied customer Jan 22, 2010

Upon arrival @ this hotel, i was told that thier was a $16 a DAY parking fee for valet parking whether i liked it or not. ... Nowhere on [@] or the hotels website was this fee underlined what so ever. I paid an EXTRA $48 (for three days) for grumpy bell men to deliver my car for me. NOTE: if you don't tip them well, watch out.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
1
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
2
Value:
3
Dining options:
2

Traveler type: Friends


Expand full review

Score

4 out of 5

Nice Place to Stay

Mikaela Jan 7, 2010

Would recommend to a friend!

Very nice place if you get a deal. The room was clean, we had a pretty view, and the staff was nice and helpful. They did ... charge a sixteen dollar parking fee which was very pricey but other than that it was an enjoyable experience. I would go again. Steer clear of the time share offers (they are not worth it!)

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

3 out of 5

Over all rating 3 star

Nurse Irma Jan 7, 2010

Would recommend to a friend!

The location was great. Closed to the Lake very serene. Away from all the crowd. Eating place were closed by. We were hopping ... for the balcony and a view. But they said it was sold out. Maybe next time.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
2
Maintenance:
2
Location:
2
Room cleanliness:
2
Hotel Staff:
2
Value:
2
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

GReAt!

Hawaiians in the snow! Jan 6, 2010

Would recommend to a friend!

The hotel was very pretty. Had a heated pool and two hottubs. Your 5 minutes away from the casinos and the heavnly gondola. ... We had a beautiful view of the lake and snow capped mountains. My boyfriend left behind a few items and they called us to let us know. Really nice experience.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Entertainment tip, Short Drive

Casinos and The Gondola. Sage room steak house in either harveys or harrahs.


Expand full review

Score

4 out of 5

Hotel Review

jose Jan 3, 2010

Would recommend to a friend!

Very nice rooms... ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Single


Expand full review

Score

4 out of 5

Quick tip

Lake Tahoe Vacation Resort..A winner!

Gpa Ken Dec 16, 2009

Would recommend to a friend!

We choose the Lake Tahoe Vacation Resort after reviewing many on the internet for S. LakeTahoe. Because of price, location, ... and the reviews looked good. We were not disappointed. It would be a great place to take kids. Lots for them to do at the resort. I would definitly go again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Family

Recreation/Attractions tip, Short Drive

Convenient to Heavenly Ski area.


Expand full review

Score

4 out of 5

Quick tip

Great Time

Licha Nov 26, 2009

Would recommend to a friend!

Staff was helpful in travel directions and dinner discounts. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Great discounts to good food.


Expand full review

Score

4 out of 5

Nice place, nice price, timeshare sale

Lewnet Oct 12, 2009

Would recommend to a friend!

Nice location near the lake, nice views, nice spacious room all around. My main issues were parking fees, very little ... parking near the hotel but you still pay the parking fees, and they do allow pets however not good if you have allergies like my children.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

Great location, still too pricey

Aaron Oct 6, 2009

Great location, nice room. Customer service could have been better. Our linens weren't even touched while we were out for ... the day. No clean towels were given to us. Our room was totally bypassed. Over priced for quality.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
2
Location:
5
Room cleanliness:
3
Hotel Staff:
2
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

This Resort was very nice

Kari Oct 2, 2009

Would recommend to a friend!

We were very pleased with this resort and would definitely stay there again. We had the two bed room two bath unit. It was ... very clean, comfortable, cozy and the bed was very comfortable. The staff was very friendly. The location was great too-right next to the beach and restaurants-It was about a 3/4 mile walk to the casinos, shops and gondola. This a great place for either a couple or family with kids.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Time savers tip, In Hotel

Definitely use the valet parking.


Expand full review

Score

3 out of 5

Quick tip

No Frills No Extras

Janene1 Sep 27, 2009

Nice room, cozy, but next to spa (just bad luck I guess) Like other reviews have noted no maid service unless you stay more ... than five (5) days Had to put garbage into hallway for pickup unless you wanted a smelly room Staff seemed to have an bad attitude; snitty Timeshare pitch only once and that was enough

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
1
Value:
3
Dining options:
2

Traveler type: Couples

Shopping tip, Short Walk

Close to shopping, but as expected, very expensive. Gondola only opened Friday and Saturday during off season and $30 each too boot! Of course our stay was Sunday-Wednesday so no gondola ride even if we paid the $30.


Expand full review

Score

4 out of 5

Quick tip

Lake Tahoe vacation resort

Nancy Aug 18, 2009

Would recommend to a friend!

The rooms were great, very spacious. Great location, beach O.K.. We para-sailed right from there. Kitchen was outfitted ... nicely. We came from camping so the shower and beds were very welcome.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
1
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family

Dining tip, Short Walk

Scousa- Italian resterant up the street was really good. Across the street is the Riva Bar and Grill, I had the best fish tacao's and my son had the best hamberger he ever had.


Expand full review

Score

4 out of 5

Quick tip

Wonderful Experience

Cookies Aug 16, 2009

Would recommend to a friend!

The location of the hotel is great, convenient and close to a lot of good restaurants. The lake is just a walk away where you ... can do watersports activities like jet ski, boat rentals, canoeing, paddleboats, etc. We rode the Tahoe Queen for the Emerald Bay Cruise and our experience was wonderful and relaxing as we cruise the Lake and enjoy the beautiful scenery. We also did the Gondola ride at Heavenlys and I would highly recommend it. My daughters and I (ages 21 and 19)just enjoyed it so much, which for me was well worth it with a breath taking view of Lake Tahoe. It is beautiful and just magnificent! As for the restaurants, they are just everywhere and on our first night, we had dinner at Fresh Ketch. Food was really good, we ordered fresh oysters as appetizers, the Bahia and Kumai oysters were great. The Riva Grill is just next to the hotel and had lunch there, dining with lake view and food was also good. We enjoyed our stay even just for 3 days, but I wish it was longer. The only disadvantage about the hotel is parking since they charge $12.00 per day for valet parking or even if you park yourself. There is limited parking at the hotel so one evening we have to park at the parking lot across the street which is inconvenient and you still get charged $12.00. Overall, it was a great vacation!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
5

Traveler type: Family

Recreation/Attractions tip, Short Drive

Gondola Ride at Heavenlys


Expand full review

Score

4 out of 5

Quick tip

Enjoyed the Stay

SB Jul 14, 2009

Would recommend to a friend!

We were in the wing that has been renovated so our rooms were gorgeous. We had a one bedroom. Location is great. Easy ... access to the beach, great food, 20 minute walk to the casinos, spa services & valet. Parking is $12 per day whether you valet or not. Staff was very friendly. I did not see where you could get a lake view from the rooms. From the pool, the mountains are visable but not the lake. The beach is less then a 2 minute walk. Rooms were very clean. You only receive maid service if you stay longer then six days. That seems a bit weak since you are paying a fairly good price. I would stay again but look for a better rate and make sure to request the renovated rooms. This is a time share and they will incent you to go through the tour.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
2
Maintenance:
3
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Friends

Dining tip, Short Walk

Reve Grill was amazing. Average price per head would is about $35 a head without alcohol. They do have corkage service. Views are absolutely gorgeous of the lake from the deck. Reservations need to be made ahead for Friday and Saturday night. Kitchen 19 at top of Harvey's best view of the whole lake and mountains. Has corkage service- but you will want to drive or take a cab. 5 minutes via auto. Attire dressy. Price high for food quality but worth it for the view.


Expand full review

Score

4 out of 5

Much better than I expected

busy Mom Jul 5, 2009

Would recommend to a friend!

I got a great price through Orbiz in this hotel. Online review has comment about pushing hotel staff for timeshare. But they ... just asked us once, not so push. Initially, they gave me a room which has been occupied by another couple. But they resolved this quickly. The new room/suite we got is perfect and the kids love it. It has everything you need for a family. We had a great time. The only thing is that there is no daily cleanning. Only clean after we left.Overall this is not bad.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
1
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

5 out of 5

Fantastic Family Getaway

Sis Jun 22, 2009

Would recommend to a friend!

We were celebrating our anniversary late. We had a great time. The staff was wonderful. They were very helpful. We would ... definitely recommend this resort to all of our friends.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Lake Tahoe Vacation Resort Review

rufo Jun 12, 2009

Would recommend to a friend!

The staff are very friendly and welcoming. I am impressed from the front desk, ground staff, valet, to the house maid they ... are all very friendly and welcoming. The place is very clean,quiet,and well kept. I did not find anything wrong with this place with the exception of parking. Although, I had hard time finding parking, valet service is always available at no charge(i Wish they had emphasize that there is not enough parking for all the guest that valet service is available the minute I checked in). Anyway, I just left my car in front lobby and valet took care of parking. When I needed the car, I called the number and in 5 minutes, the car is ready. I am truly impressed by the valet service due to their excellent service. Overall, I want to go back to that place again and I will highly recommend to my friends.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

Great stay !!!

Pete Jun 9, 2009

Would recommend to a friend!

The "Hotel/Resort" experience itself was great, very nice facility, great lcation, great views, quiet, easy access, etc. I ... was doing family things, a wedding, no time to use the facilities. Parking ought to be included but isn't - pricey but given the regular cost of this facility I guess not out of line. My only means of staying was to book thru Orbitz, otherwise the price is a killer.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
5

Traveler type: Single

Dining tip, In Hotel

The hotel food is GREAT !!! as is the service. Great restaurants in the close-in area, prices vary from obscene to reasonable. For the most part food is great everywhere, value sometimes is negligable.


Expand full review

Score

3 out of 5

Quick tip

Great Rooms-Very Bad Customer Relations

BC - Well Traveled Jun 5, 2009

Excellent price, location, accommodations... but - Reservation Staff particularily, was NOT professional, punctual, ... efficient; ie., it took 3 representatives to check us in - at 1:30 room was not ready, but I was required to complete hotel registration form & huge damage deposit on MC, then at 4 pm (exact check-in time) I phoned from another guest's room (time-share owner) & was informed room would be ready at 4:30, I phoned again at 4:30, was told room would be ready at 4:35. At this time I proceeded to resversations again, accompanied by timeshare owners & was told a room 'might' be ready in another 5 minutes. Owner had requested & been assured several days prior to this that I be housed on same floor - this would not happen. Day 2 - we attended an 'open house', which turned out to be a 'timeshare' heavy sales pitch for 3 hours, by 3 different hotel sales personnel! This experience was dreadful, comprising of a huge conference room filled with tables of sales people & loud music pitching thousands of dollars 'offers', all of which were not put in writing other than scribbled offers, which kept decreasing to get us onboard. We were to sign & buy immediately or loose what ever it was being offered - 1 day sale! HORRIBLE experience! Renting here is better value for money than owning. Day 3 - I was phoned by a staff member inquiring if I'd received a 'welcome package' & invitation to the 'open house'... duh. Bottom line - Customer Service is nonexistent at this hotel other than 1 valet person upon departing. This is a lovely hotel, but...if you have a hard shell, stay here, if not, don't. Good value for money, but staff is miserable & nonaccommodating - Management staff at the hotel are not proactive & have no better concept of 'customer satisfaction' than staff under them.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
1
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
1
Value:
5
Dining options:
3

Traveler type: Couples

Dining tip, Short Drive

Blue Water Bistro - charming, intimate restaurant, located right on the wharf, 2nd floor, over Lk Tahoe. Interesting choices of dinners & professional service ($20 - $30 range), corking fee ($15), which is a lovely, gratious feature if you've done a wine tour or have a special bottle, as wine list is so-so.


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Score

4 out of 5

Nice Resort

Mai May 31, 2009

Would recommend to a friend!

Location was excellent - lots of restaurants within walking distance, grocery store about half a mile, and casinos about a ... mile. We asked for 2 rooms close together and ended up with an adjoining room!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Entertainment tip, Short Drive

Casinos and The Gondola. Sage room steak house in either harveys or harrahs.

--Hawaiians in the snow!, Sacramento/Hawaii Jan 6, 2010

Recreation/Attractions tip, Short Drive

Convenient to Heavenly Ski area.

--Gpa Ken, Saratoga, CA Dec 16, 2009

Dining tip, Short Walk

Great discounts to good food.

--Licha, Azusa, Ca Nov 26, 2009

Time savers tip, In Hotel

Definitely use the valet parking.

--Kari, Bend, OR Oct 2, 2009

Shopping tip, Short Walk

Close to shopping, but as expected, very expensive. Gondola only opened Friday and Saturday during off season and $30 each too boot! Of course our stay was Sunday-Wednesday so no gondola ride even if we paid the $30.

--Janene1, Mesa, Arizona Sep 27, 2009

Dining tip, Short Walk

Scousa- Italian resterant up the street was really good. Across the street is the Riva Bar and Grill, I had the best fish tacao's and my son had the best hamberger he ever had.

--Nancy, Santa Cruz Aug 18, 2009

Recreation/Attractions tip, Short Drive

Gondola Ride at Heavenlys

--Cookies, Daly City, CA Aug 16, 2009

Dining tip, Short Walk

Reve Grill was amazing. Average price per head would is about $35 a head without alcohol. They do have corkage service. Views are absolutely gorgeous of the lake from the deck. Reservations need to be made ahead for Friday and Saturday night. Kitchen 19 at top of Harvey's best view of the whole lake and mountains. Has corkage service- but you will want to drive or take a cab. 5 minutes via auto. Attire dressy. Price high for food quality but worth it for the view.

--SB, Portland, OR Jul 14, 2009

Dining tip, In Hotel

The hotel food is GREAT !!! as is the service. Great restaurants in the close-in area, prices vary from obscene to reasonable. For the most part food is great everywhere, value sometimes is negligable.

--Pete, Montana Jun 9, 2009

Dining tip, Short Drive

Blue Water Bistro - charming, intimate restaurant, located right on the wharf, 2nd floor, over Lk Tahoe. Interesting choices of dinners & professional service ($20 - $30 range), corking fee ($15), which is a lovely, gratious feature if you've done a wine tour or have a special bottle, as wine list is so-so.

--BC - Well Traveled, Del Mar, CA Jun 5, 2009

Money savers tip

DON'T BOOK A ROOM HERE UNLESS EVERYTHING ELSE IN TAHOE IS TAKEN.

--Traveler, Bay Area Mar 10, 2009

Dining tip, Short Walk

Cafe Fiore - Excellent Italian food in a quaint, friendly atmosphere.

--Dorothy, USA Jul 3, 2008

Dining tip, Short Drive

Buffet was excellent at Harrahs Hotel and spectacular view.

--Kathryn, USA Jun 12, 2008

Dining tip, Short Drive

The local Brewery had good food and good beer.

--Maria, Austin, TX Apr 8, 2008

Dining tip, Short Walk

The hotel has a very good restaurant, but there are many good ones featuring all differant styles within easy walking distance. Our favorites were Nepheles, and Cafe Fiore, and Riva Cafe

--Debby, Los Angeles, CA Mar 12, 2008

Recreation/Attractions tip, Short Drive

There are many restaurants and casinos just a short drive from the resort.

--Kelly, USA Mar 1, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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