Hotel details


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

   

Crowne Plaza Hotel BILLINGS

User score 3.2 out of 5 See all reviews
27 NORTH 27TH STREET,Billings, MT 59101
Book this hotel
from 91 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 24, check-out Dec 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Welcome to the Crowne Plaza Hotel.Located in the heart of downtown Billings; our location sets us on 27th Street, between I-90 and Billings Logan International Airport. Be sure to visit our Starbucks located in the lobby of the hotel. Our Billings hotel is 100% non-smoking and features complimentary wireless Internet access. The Crowne Plaza Sleep Advantage program features seven layers of comfort and sleep amenities. With over 16,000 square feet of meeting space the Crowne Plaza Billings is The Place To Meet. Allow our sales professionals to cater your next business or social event. This downtown hotel offers an incredible dining experience 20 stories above the competition. Visit our Montana Sky Restaurant to enjoy our American cuisine and breathtaking views or relax with colleagues over cocktails in Montana's Lounge in the hotel lobby. We are minutes from the local business corridor and area attractions such as: Wells Fargo, Conoco Refinery, Billings Clinic, Exxon Mobil, St. Vincent Hospital, and the Metra Park Arena. Our property is only 120 miles from Yellowstone National Park and within a short distance to Little Big Horn Battlefield, Pictograph Caves, Pompey®s Pillar and many historical sites. Whether traveling for business or pleasure, our professionally and friendly staff take pride in providing guests with personalized service and memorable experiences. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 24, check-out Dec 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.2 out of 5

(9 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 27 NORTH 27TH STREET, Billings, MT  59101  

 
 

Area served

BILLINGS

Area airports

Only 3M to BIL airport!

Description

27 NORTH 27TH ST., BILLINGS, MT, 59101, US

Amenities

  • In Room Movies
  • Iron
  • Cribs Available
  • Air Conditioned
  • DVD Player
  • ATM/Cash Machine
  • Desk with Lamp
  • Fitness room
  • Internet Access
  • Copy Service
  • Video Checkout
  • Safe Deposit Box
  • CD Player
  • Ice Machine
  • City Center
  • News Stand
  • Exercise Gym
  • Free Newspaper
  • Guest Laundromat
  • Satellite TV
  • Executive Level
  • Fire Alarm with Light
  • FAX
  • Porters
  • Phone with speaker
  • Concierge Desk
  • Americans with Disabilities Act (ADA) Compliant
  • Gift Shop
  • Email Service
  • Connecting Rooms
  • Bath Tub
  • Free Airport Shuttle
  • Security
  • Hairdryer in Room
  • Laundry/Valet Services
  • Barber/Beauty Shop
  • Room service
  • Public Address System
  • Florist
  • Coffee Maker in Room
  • Restaurant
  • High Speed Internet

Reviews from our customers

Overall score

3.2 out of 5

(9 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Quick tip

Don't eat the food; rooms nice

AgChick Oct 28, 2009

Let's start with the horrible: Found cockroach in my creme brulee delivered via room service. Mgr. tried to tell me it was ... burnt hash browns. I held it up to the lamp and said 'If that's burnt hash browns, then you eat it!' Then she said maybe it was a vanilla bean. Sorry, vanilla beans aren't crunchy and don't have six legs. Executive suites advertised as having fridge in room (didn't; had to request one) and delivery of newspaper to your room each morning (didn't; when I asked GM, he said most people just pick paper up on way out; I prefer to read mine before leaving for the day). If I'm paying for an exec suite, I expect an exec suite and its perks. Majority of staff VERY unfriendly; couldn't have cared less that I chose to give my business to them. Renovations were very nice. City passed a 'quiet zone' ordinance, so now the trains only have bells, not lengthy, loud whistles.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
2
Value:
2
Dining options:
1

Traveler type: Business

Time savers tip, Short Drive

Short drive to most parts of Billings; Handy downtown location.


Expand full review

Score

3 out of 5

Crowne

business traveler Sep 2, 2009

Would recommend to a friend!

Room was clean. Bathroom had peeling paint on the fixtures and shower control was loose. A bit cheesier than most Crowne ... Plazas I've been to before. Good Starbuck's in the lobby. Hotel staff was almost over eager to help.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Quick tip

Crowne Plaza in Billings

Kimberly May 26, 2009

Would recommend to a friend!

Really convenient to the airport. We stayed two nights, the first and last of our trip to Yellowstone. The bar was really ... cute and the decor was really nice. The room was very nice as well. Staff were helpful with directions.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Really great restuarant across the street called Jakes


Expand full review


See all 9 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Time savers tip, Short Drive

Short drive to most parts of Billings; Handy downtown location.

--AgChick, Hays, KS Oct 28, 2009

Dining tip, Short Walk

Really great restuarant across the street called Jakes

--Kimberly, Mississippi May 26, 2009

Dining tip, Short Walk

Walkers restaurant and lounge across the street. Another restaurant across from the train station .

--john, St Louis, MO Feb 23, 2008

See all quick tips

Reviews from our customers

Overall score

3.2 out of 5

(9 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Quick tip

Don't eat the food; rooms nice

AgChick Oct 28, 2009

Let's start with the horrible: Found cockroach in my creme brulee delivered via room service. Mgr. tried to tell me it was ... burnt hash browns. I held it up to the lamp and said 'If that's burnt hash browns, then you eat it!' Then she said maybe it was a vanilla bean. Sorry, vanilla beans aren't crunchy and don't have six legs. Executive suites advertised as having fridge in room (didn't; had to request one) and delivery of newspaper to your room each morning (didn't; when I asked GM, he said most people just pick paper up on way out; I prefer to read mine before leaving for the day). If I'm paying for an exec suite, I expect an exec suite and its perks. Majority of staff VERY unfriendly; couldn't have cared less that I chose to give my business to them. Renovations were very nice. City passed a 'quiet zone' ordinance, so now the trains only have bells, not lengthy, loud whistles.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
2
Value:
2
Dining options:
1

Traveler type: Business

Time savers tip, Short Drive

Short drive to most parts of Billings; Handy downtown location.


Expand full review

Score

3 out of 5

Crowne

business traveler Sep 2, 2009

Would recommend to a friend!

Room was clean. Bathroom had peeling paint on the fixtures and shower control was loose. A bit cheesier than most Crowne ... Plazas I've been to before. Good Starbuck's in the lobby. Hotel staff was almost over eager to help.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Quick tip

Crowne Plaza in Billings

Kimberly May 26, 2009

Would recommend to a friend!

Really convenient to the airport. We stayed two nights, the first and last of our trip to Yellowstone. The bar was really ... cute and the decor was really nice. The room was very nice as well. Staff were helpful with directions.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

Really great restuarant across the street called Jakes


Expand full review

Score

1 out of 5

My Room Wasn't There

Jamie Sep 13, 2008

The elevator on the way up to the last 5 minutes of breakfast, we found ourselves stuck in a slow crawling elevator until it ... finally arrived at the very top floor where a bunch of construction was being done. We stepped through the mess only to take six flights of stairs down to the breakfast room which we had missed. Overall our stay was horrible. I left the hotel feeling treated very insignificantly and upset.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
1
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
1
Value:
1
Dining options:
1

Traveler type: Couples


Expand full review

Score

4 out of 5

construction

Robyn May 4, 2008

The Crowne Plaza Hotel looked great from the outside, but construction was going on inside. The dust and the smell carried up ... to the rooms and made the night difficult with my asthma. The rooms were very nice with the exception of the bathroom, which had 2 dirty washcloths on the floor and no hair dryer. The beds are very comfortable, but we did not stay there long because of the construction going on.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
2
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
2
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Nice but not great

john Feb 23, 2008

I enjoyed my stay but its really a mans hotel. Its not one that my wife would necessarily like. I didn't use the ... restaurant, but the cocktail lounge wasn't very nice. Fortunately its within two blocks of several very nice restaurants and lounges. Rooms were nice and the bed very comfortable but were too small for two people, especially the bathroom.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Single

Dining tip, Short Walk

Walkers restaurant and lounge across the street. Another restaurant across from the train station .


Expand full review

Score

5 out of 5

Quick tip

Clean and Quiet, with great views

Chad Jul 28, 2007

Would recommend to a friend!

The suite was very homey and comfortable and the veiws from the restraunt are breath taking...very romantic...I will ... definately stay there again although there was quite a bit of construction going on so i cant wait to see it when its done

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Nightlife tip, Short Walk

Jakes is right accross the street...recomend highly


Expand full review

Score

1 out of 5

Quick tip

Good thing Billings is growing!

Amanda Jul 15, 2007

I booked two rooms and both rooms were dirty, one had a dirty towel hanging on the bathroom doorknob when I got there. The ... management seemed to have poorly trained staff as they said they had to tell someone three times to take care of the issue before it was. They need a new manager and some better help before the new hotels being built take away their business.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
5
Room cleanliness:
1
Hotel Staff:
1
Value:
1
Dining options:
2

Traveler type: Family

Dining tip, Short Walk

The location is great, nice historic downtown shopping and dining.


Expand full review

Score

4 out of 5

Quick tip

Good View - Easy to Find

Drew May 5, 2007

Would recommend to a friend!

The Billings Crowne Plaza is a stately high rise (20 stories) in downtown Billings. One of very few buildings in the city ... over 6 stories, it is easily recognizable -- somewhat of a landmark, so it is easy to find. The bed and linens were very nice and comfortable. The staff was pleasant and helpful, although were initially given a room that had not been made up from it former use. They were very apologetic and gave us another room. The bathroom and fixtures are aging and need of replacement. The threshold transition from the bathroom was missing which allowed the spines from the carpet strip to poke your feet. Hopefully it is fixed by now. The rooms are small but cozy and well appointed. Overall, despite the problems, it was an enjoyable stay.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
2
Maintenance:
2
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Dining tip, Short Walk

Downtown Billings is older and in the process of rebuilding itself. It was close to various small eating and shopping in all directions.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Time savers tip, Short Drive

Short drive to most parts of Billings; Handy downtown location.

--AgChick, Hays, KS Oct 28, 2009

Dining tip, Short Walk

Really great restuarant across the street called Jakes

--Kimberly, Mississippi May 26, 2009

Dining tip, Short Walk

Walkers restaurant and lounge across the street. Another restaurant across from the train station .

--john, St Louis, MO Feb 23, 2008

Nightlife tip, Short Walk

Jakes is right accross the street...recomend highly

--Chad, USA Jul 28, 2007

Dining tip, Short Walk

The location is great, nice historic downtown shopping and dining.

--Amanda, Ontario, CA Jul 15, 2007

Dining tip, Short Walk

Downtown Billings is older and in the process of rebuilding itself. It was close to various small eating and shopping in all directions.

--Drew, Casper, WY May 5, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Loading...please wait

Travel Deals

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

Expand search options (Multi-city, preferred airlines, etc.)

One-way | Flexible dates

Total guests in all rooms

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Expand search options (Hotel Chain, specific hotel name, amenities, star rating, promotion code, etc.)

Sorry, we cannot perform that search at this time. Either the pick-up or drop-off location needs to be an airport.

 

Expand search options (Automatic/manual transmission, discounts, air conditioning, etc.)

Select a location
Travel date range

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)

Total guests in all rooms

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Need help booking your trip?

Book online or call

1-800-504-3248 (toll free)