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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
*rate found for check-in Dec 23, check-out Dec 24
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
Located in the best Cancun beaches, offers the ultimate in luxury and service, each of the resort rooms exquisitely appointed in a modern style has lovely ocean or lagoon views from the private terraces, some of them with spectacular Jacuzzis. Visitors are able to enjoy a wide variety of delicious gourmet dinning options or refreshing cocktails at any of the 10 International restaurants or 11 bars. Great Parnassus has at your disposal 500 comfortable air-conditioned spacious and comfy rooms including Deluxe rooms, Family Rooms, Club Rooms, Suites, Master Rooms, Theme Suites and Presidential Suite, all with terraces, some of them with Jacuzzis providing amazing ocean or lagoon views.
With a unique family concept it is the ideal place to unwind and enjoy the spectacular settings of the peaceful Caribbean waters, we are experts in making dreams come true for every member of the family.
Kids will have the time of their lives playing at the Treasure Island Water Park and having fun at the specially designed areas such as baby club, kids club, and Teens disco.
Guest can also enjoy the charming adults only pool & Jacuzzis which look out to the striking lagoon sunsets; it is the perfect place for romance and intimate with the loved one.
"Stone Age" Mini-golf:
This marvelous recreational area is inspired in the Stone Age; the scenery is a combination of a tropical ambiance and Mayan ruins. We assure you that your family and you will spend unforgettable moments of fun in this 18 holes mini-golf. Playing hours: 9:00 am -5:00 pm. Reservations are not required.
Experience our luxurious spa, a temple of health, and beauty devoted to the fine art of self -indulgence, discover the art of relaxation at a sublime spa of the Mexican Caribbean, pamper your self with our European treatments and therapeutic massages including: Swiss shower, pressure shower, sauna, floating whirlpool, couples Jacuzzi, couples massage, body scrubs peelings, facials & body wraps, we carefully select ingredients and aromas to relax body and soul.
Our beauty salon offers a wide variety of professional services, such as haircuts; make up, hair styling, waxing, manicure, pedicure, nail treatments and many other services.
Additional Services:
Internet & Business center
Jewerly, arts and crafts, boutique and tobacco shop
Laundry and valet
Travel agency and car rental
Doctor on call
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 23, check-out Dec 24
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.5 out of 5
(73 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: Blvd, Kukulkan KM 16.9, Lote 52-04, Cancun, Mexico 77500
Cancun.
Cancun International Airport (CUN)
The hotel is located on Boulevard Kukulcan, the main street running the length of Cancun Island. Public buses operate 24 hours a day along Boulevard Kukulcan through the hotel zone to downtown Cancún on the mainland.
If you prefer to have dinner in the privacy of your room, Great Parnassus All Inclusive Resort offers 24 hour room service with a diverse selection of meals, snacks, drinks and desserts
The charming and elegant Maison de Michelle a la carte Gourmet International cuisine restaurant, has created a nouvelle french menu featuring delicate flavours from luxury french ingredients and a wide variety of renowned teasing options, some samplings include: Boquinete Fillet with two Sabayon, Beef Medallion with Shitakes, Stuffed Quail, Escargot in a cheese basquet over a light herb and garlic cream. The great atmosphere and fine cuisine offers a quiet and romantic ambiance that will make an unforgettable night. Le Maison de Michelle is located in the Via Veneto. Open for dinner(6:00 pm - 10:30 pm) , dress code: pants & collar shirt, close toe shoes
Deli Manhattan is an all day casual New York style Restaurant located in the Via Veneto, open for breakfast, lunch and late night dinner. Its menus are created with the greatest care to ensure an enchanted detailed service paired with creative dishes and outstanding styles to create a definitive experience for those seeking the traditional New York cuisine. Some of its specialities are the Smoked Salmon, Quail Liver Pate, Stuffed Mushrooms with Crab Meat and Holland Sauce
Creperie, this cosy corner serves an extensive list of cappuccinos and desserts such as pastries, layer cakes, extravagant hand decorated pies, sweet crepes, loaves of bread and ice creams are also available.
La Tasca Espanola, remounts our memories to the small Spanish villages where family and friends get together with the purpose of palate excellent food, innovative cuisine, outstanding wines, and exquisite apetizers such as the traditional tapas & paellas, all created with traditional ingredients such as manchego cheese, garlic, gazpacho and olive oil. La Tasca is carefully decorated with everything that is good and traditional about Spain, the combination of the warm decor and friendly hospitality will immerse your self in a unique atmosphere. Open for lunch
Portofino a la carte restaurant offer guests a fresh approach to dozens of seafood varieties at the peak of their seasons, including appetizers, salads, soups, fowl, meats and a large selection of desserts just to name a few. Menus are printed featuring a fresh list of more than 30 delicious and unique seafood recipes to satisfy the most exquisite local and foreign taste demands. Open for dinner (6:00 pm - 10:30 pm)
In a completely London’s scenery, Big Ben Restaurant offers fine dining Steak house; we serve the best steaks available, seafood is of uncompromising quality and our appetizers and side dishes have been carefully selected to complement our entrees some of the house specialities are the oriental spare ribs with five spices; honey, garlic & soy sauce, Rib eye steak, Fowl chicken oven baked in a herb crust served with your choice of vegetables and potatoes. The Big Ben staff is dedicated to serving you a memorable meal every time you enter to our restaurant. Open for dinner (6:00 pm - 10:30 pm)
Samurai is a traditional Tepanyaki Japanese Grill a la carte Restaurant, the menu features the finest Japanese dishes, both traditional and contemporary, including a wonderful selection of appetizers, sushi, teriyaki and more. Sit down at the sushi bar and let the chefs prepare wonderful Sushi dish for you. They pride themselves for having the creativity in delivering unique and exciting Japanese cuisines. At any time during your dining experience at the sushi bar please feel free to ask the chefs to prepare some of his special for you. Open for dinner (6:00 pm - 10:30 pm)
Savour the breathtaking views over Magnus ocean front food court. Open for breakfast; lunch and dinner it’s an absolute culinary experience, boasting 12 different cuisine stations with a fusion of flavours for every palate and taste desire. Some of this food court specialities are Japanese, Mexican, Vegetarian, Grill, Italian, Sea Food, Fruits & Salads, and an extravagant deserts and cheese counter.
Keep your kids happy eating at Carrousel Restaurant them favourite lunch buffet. After playing in the "Treasure Island" Water Park your little ones will enjoy this delicious food that can be served in child-sized portions.
Breakfast a la Carte & Hors D'oevres
Starting from the welcome cocktail at the exotic Kilimanjaro Lobby Bar, followed by the Oktoberfest bar, Le Vin et Fromage, and the Paolas Spot Bar are some of the options that you can find while walking by the Via Veneto, some others like the Bora Bora lunch & snack bar, Conga, Bongo swim up bar & Samoa beach bar are distributed by the pool area. Located in the second floor guests will find the exciting Karaoke Bar, and in the adults only pool the Caribbean swim up bar. Our by the pool bars offer guests the choice to drink refreshing tropical cocktails or eat delicious informal food or snacks during the day.
For meetings and conventions, experience the joy of combining business and pleasure, the resort offers a huge variety of dedicated meeting facilities such as convention center and meeting rooms for up to 500 people. Great Parnassus also count with elegant ballrooms and facilities that makes it the ideal place to host your wedding, our professional staff will ensure that your nuptial ceremony satisfy every desire and exceeds all your expectations.
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 23, check-out Dec 24
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.5 out of 5
(73 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
4 out of 5
Fantastic Place
Tim Oct 29, 2009
Hotel was amazing, we were given our room as soon as we got there at noon and upgraded for free from a suite to an ocean ... front suite. The hotel was pretty vacant, they were only putting guests on the first 6 of the 12 floors due to the lack of people. We loved that fact as we never had to wait for anything, the bartenders and entertainment staff new us by name after the first few hours there and remembered us for the entire stay. We did tip generously which I am sure this helped with that. The drinks were plentiful and they actually used name brand liquors for their mixed drinks. The food was fantastic and we enjoyed the 24 hour room service. The beach was terrible, rocks everywhere and the ocean was very rough even down by the Hilton. We did not intend on spending much time on the beach as we knew this before we booked the resort due to prior reviews, but would have been disappointed had we not already known this. Not all of the restaurants were open but we always found something good to eat. When we return to Cancun we will stay here again, as we thoroughly enjoyed ourselves from the time we got there until we left.
Traveler type: Couples
Cesar is the man at the pool bar, and Roberto is the best in the entertainment staff
Score
5 out of 5
excellent for couples and family getaway
Solinamigo Oct 3, 2009
Over all very satisfied ...
Traveler type: Family
Score
4 out of 5
Good for 3 star
0816092082109 Aug 23, 2009
GOOD: Nightly shows for the kids, all inclusive food, drinks, bars, kids club, got service at the beach, pool side activities ... for kids....just owesome for kids, all inclusive was great. The staff was very very friendly and going out of their way to help and assist. GREAT VALUE for $700 5 nights 2 adults, 2 kids 1 room, ocean view balcony room. BAD: Got crank call from some kid in the morning (thank god was not at night), Leaking AC duct (probably condensation water from units!), Some drunk banged on our door middle of the night, No water in toilet one night, not sure why because by morning it was fine....maybe they shut off the water for repairs. They should list which restaurant is closed on what day so we can plan our eatery. Nice papaya fruit everyday! Need coconut juice fresh available even for an additional price. Need more healthy alternatives for an additional charge. Best DAY travel is great for tours, don't buy from Olympic travel (guys in the back lobby hallway). Uliana at the Guest Services was owesome.
Traveler type: Family
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Cesar is the man at the pool bar, and Roberto is the best in the entertainment staff
--Tim, Baltimore, MD Oct 29, 2009
Area Culture, market was great.
--Tim, Dallas, Texas Aug 23, 2009
Got Kids: Go Great Parnassus No Kids: Go Golden Parnassus!!
--Bunny and Clyde, San Jose, CA Aug 16, 2009
Overall score
3.5 out of 5
(73 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
4 out of 5
Fantastic Place
Tim Oct 29, 2009
Hotel was amazing, we were given our room as soon as we got there at noon and upgraded for free from a suite to an ocean ... front suite. The hotel was pretty vacant, they were only putting guests on the first 6 of the 12 floors due to the lack of people. We loved that fact as we never had to wait for anything, the bartenders and entertainment staff new us by name after the first few hours there and remembered us for the entire stay. We did tip generously which I am sure this helped with that. The drinks were plentiful and they actually used name brand liquors for their mixed drinks. The food was fantastic and we enjoyed the 24 hour room service. The beach was terrible, rocks everywhere and the ocean was very rough even down by the Hilton. We did not intend on spending much time on the beach as we knew this before we booked the resort due to prior reviews, but would have been disappointed had we not already known this. Not all of the restaurants were open but we always found something good to eat. When we return to Cancun we will stay here again, as we thoroughly enjoyed ourselves from the time we got there until we left.
Traveler type: Couples
Cesar is the man at the pool bar, and Roberto is the best in the entertainment staff
Score
5 out of 5
excellent for couples and family getaway
Solinamigo Oct 3, 2009
Over all very satisfied ...
Traveler type: Family
Score
4 out of 5
Good for 3 star
0816092082109 Aug 23, 2009
GOOD: Nightly shows for the kids, all inclusive food, drinks, bars, kids club, got service at the beach, pool side activities ... for kids....just owesome for kids, all inclusive was great. The staff was very very friendly and going out of their way to help and assist. GREAT VALUE for $700 5 nights 2 adults, 2 kids 1 room, ocean view balcony room. BAD: Got crank call from some kid in the morning (thank god was not at night), Leaking AC duct (probably condensation water from units!), Some drunk banged on our door middle of the night, No water in toilet one night, not sure why because by morning it was fine....maybe they shut off the water for repairs. They should list which restaurant is closed on what day so we can plan our eatery. Nice papaya fruit everyday! Need coconut juice fresh available even for an additional price. Need more healthy alternatives for an additional charge. Best DAY travel is great for tours, don't buy from Olympic travel (guys in the back lobby hallway). Uliana at the Guest Services was owesome.
Traveler type: Family
Score
3 out of 5
average food, dangerous beach
Tim Aug 23, 2009
the food was average at best. access to restaurants required wait. The beach is dangerous and should not be accessed by ... swimmers; rocks and very strong surf.
Traveler type: Family
Area Culture, market was great.
Score
4 out of 5
Very good family getway
NHU Aug 19, 2009
We would stay at Golden Parnassus ...
Traveler type: Family
Score
4 out of 5
Family vacation with a baby
Vacationer Aug 17, 2009
The hotel was nice and fairly new. We had wonderful attention with the staff once we arrived. Our reservation was messed up, ... but it was a simple fix, thus no complaints. I was irritated at the moment though of course. The room was nice and spacious. When needed help figuring out the TV and they sent someone up fairly quick. The room service did take a while, but then again you must figure that they are likely busy, because we did get it fairly quick a couple of times. The wait staff and bartenders were extremely accomodating. The hotel taxi ride to the airport is only $20, recommend. Our room was on the Hilton side, so it was noisy with the equipment outside, but I liked it that way because we did not have to listen to late night partiers. We could see the ocean, lagoon, and golf course from our balcony:) We went in a non-busy season and are going again in the non-busy season, if you don't want to be overcrowded and demand a ton of attention, then this is when you need to go; be reasonable people. It is a nice hotel for the money, we have been to couple different resorts, and this does appear to be the best value to us so far. We loved our experience and are going back in October.
Traveler type: Family
Score
5 out of 5
Great Parnassus Resort & Spa- All Inclus
DANNY Aug 16, 2009
AGAIN, ORBITZ HAS PROVIDED A GREAT SERVICE AS USUAL. THE PRICE FOR OUR SEVEN NIGHTS/EIGHT DAYS VACATION WAS LIKE WINNING A ... LOTTERY, VERY REASONABLE. THE RESORT PROVIDED A CADILLAC SERVICE. IT WAS TOP OF THE LINE RESORT. WE SHALL RECOMMEND ORBITZ SERVICE TO FRIENDS. I HAVE BEEN A LONG CUSTOMER OF ORBITZ AND WILL CONTINUE TO DO SO. KEEP UP THE GOOD SERVICE. DANIEL WASHINGTON D.C.
Traveler type: Couples
Score
3 out of 5
Fleeing Across the Border!
Bunny and Clyde Aug 16, 2009
All inclusive was SWEET!! Food, drinks (alcohol included), and some activities were free. Several features were not ... fullfilled as listed: ie, room did not have outdoor jacuzzi but indoor instead, no fresh flowers in vase, etc. Overall, we had a great time. Since we have no kids, we really enjoyed the shuttle to the adult only Golden Parnassus, where we found the pool, food, and beach to be much more to our expectations, thus spending most time there.
Traveler type: Couples
Got Kids: Go Great Parnassus No Kids: Go Golden Parnassus!!
Score
5 out of 5
Family getaway
JC Aug 14, 2009
while we were there we did many activities in the pool and it was very fun and we also went to the theater there and the ... shows were funny. the employees were very fun, nice,and very helpful. no there was nothing missing when we to the hotel it was very fun there. This was the most fun and best hotel we have ever gone to.
Traveler type: Family
the employees were awesome there and they were very fun and funny.
Score
1 out of 5
Not what you expect
Vicki Aug 11, 2009
When we first arrived we were impressed at the atmosphere that Great Parnassus provided. It looks great! The hotel is all ... open though which makes it extremely hot when you are in Cancun in the middle of August. As soon as you walk out of your room you sweat, you cannot enjoy your food, or anything really for that matter. The food was not good. While at the adult swim up bar you smell sewar. The shower door in our shower was falling off. Half the time they said something something was open, it was closed. It seemed as though nothing was working right. The hotel had nothing for adults to do. The show (circus) that they had in their theatre was fantastic. Like I said, we tried to make the best of it instead of being miserable, but I would definitely not return to this resort.
Traveler type: Couples
Lots of nightlife downtown..great time!
Score
2 out of 5
Vacation Review
Vela Family Aug 4, 2009
Honestly we were a little disappointed. Since we arrived and were given this whole "we are a 4 star hotel, blah blah, go see ... our 5 star property", well honestly - i already work for a 4 star / 4 diamond hotel and i can tell you this is not. We ordered room service - 1 day, do you think it could be served on time - no, we picked between 7 and 7:15am - at 7:30 am i called to find out where it was since we had a van picking us up at 8am. I told the staff member to deliver it to the lobby. manager came out and almost took our food away and insisted we go to the restaurant. If i had time for the restaurant - that is were we would have gone. This was not our fault it was theirs but he acted as if we were to blame. And all the food in all the restaurants tasted the same. It was like everything came from the same kitchen. I wanted to stay there because i thought there would be diversity - but there didnt seem like there was any. Also the restaurant staff seemed annoyed to have to help anyone. Very disappointing for first time cancunners.
Traveler type: Family
Make sure you call the hotel and really look at the pictures on line to see how much of beach area there really is - very dis-satisfied with lack of beach.
Score
3 out of 5
A Nice Birthday For Me
Keish Aug 2, 2009
Great Parnassus was a nice stay for me. I went with a friend to celebrate my 25th birthday and just to have a girls getaway ... for a few days. It was nice and what I expected. Many people get upset when it comes to tipping. Travelers please be mindful that all inclusive means your food and drinks, not the tips for the staff also. If you go to the bar you tip, if you go out to eat you tip. It really bugged me to hear others complaining about tipping. Overall I enjoyed my stay, the little time that I did spend in the hotel.
Traveler type: Friends
Big Ben's was really good also Michelle's was too. The Great Parnassus is family friendly, however Michelle's is adults only.
Score
2 out of 5
You get what you pay for
Disappointed with Stay Aug 2, 2009
The hotel was very clean and the air conditioning worked well. This definitely is a family resort, lots of kids all over the ... place. I would recommend that if you don't want to see kids that you stay at the Golden Parnassus (the adult only sister resort). The food was not that great and the hotel was very crowded. The people there were not very happy to be working there, except for the bell boys who were very nice. There was a wierd smell (we think it was coming from the sewer plant down the road) every time we walked near the lobby. Room service was very slow, if they came at all, and the orders were not accurate. There are huge boulders near the ocean, making it nearly impossible to get in and out of the water safely. The pool water was murky and not clear. The sand on the beach had big chunks of coral in it. There are only a few elevators and they run extremely slowly. During check-in we had to change our rooms twice becuase they didn't not have the correct room ready for us. If you are interested in a Parnassus Resort, my recommendation would be to stay at the Golden Parnassus.
Traveler type: Couples
Downtown Cancun is fun. Senor Frogs in a great place to go for some night life. Also, taking a trip to Isla Mujeres is a great excursion to make.
Score
1 out of 5
WORST SERVICE YOU CAN IMAGINE
Indignated Hispanic traveler Jul 31, 2009
Customer Service needs URGENT improvement. Very racist personnel that gives priority to Caucasian looking and non-Spanish ... speaking people. If you don't look Caucasian and do not speak English as your primary language, be prepared to wait in lines longer, to be offered the worst choices at restaurants, to receive incomplete and incompetent service and to even be yelled at! Chef Executive at Magnus Restaurant named Jurger Ganter pushed my wife while she was asking for some soda because "she was not supposed to be there", but immediately gave first class service to a Caucasian European Couple that enter the restaurant. Personnel will give a near AVERAGE service ONLY IF given tip. Service needs immediate attention from OWNERS and intensive training of employees in this regards is conspicuous.
Traveler type: Family
Score
4 out of 5
GREAT LOCATION AND OVERALL NICE HOTEL.
MR. RUIZ Jul 29, 2009
GOOD LOCATION. THE HOTEL NEEDS AIR CONDITION IN THE LOBBY, ELEVATORS AND RESTAURANT- (BUFFET AREA). ...
Traveler type: Family
Score
1 out of 5
Disappointed!!
John and Josie Jul 27, 2009
The hotel looks nice when you get there. But we had problems with our room from the first day. The jacuzzi took about an ... hour to fill up and the water coming out of it wasn't the cleanest. The shower didn't drain properly and it flooded the bathroom. Our air conditioner wasn't working in the room. The refrigerator was left unclean and had half eaten food from the previous vactioners. After the second day we demanded to be switched to another room which they agreed. This room wasn't bad but the jacuzzi was still filling up with dirty water and the best part was we had ANTS!!! The pool water was pretty dirty too. I didn't even want to go in. You can't even go in the ocean sice there are bolders all along the shore in the water. If you are trying to have a relaxing vacation then here is not the place since it's like a day care with all the children running around. The restaraunts weren't too bad except for the Deli Manhattan which was extremely dirty!! After the 3rd day we found out they had a sister resort that was adults only. It's the Golden Parnassus. We took a bus there every day for the rest of the vacation. The employees were much nicer. The food was 100% better. The pool was cleaner! I would recommend the Golden not the Great! Overall we were very disappointed. If it wasn't for our friends that came with us we would have switched to another hotel immediately!
Traveler type: Couples
Score
4 out of 5
Great family getaway
Kimmy Jul 24, 2009
preferred Golden Parnassus because nicer beach, nice seafood restaurant and not as noisy around pool. Actually had palm trees ... and nice landscaping. The drinks were better and not diluted. Staff friendlier. I liked the all-inclusive concept. Both hotels were difficult for my elderly parents. Treacherous steps to beach and walkways. I prefer smaller resorts and didn't care for the impersonal and sterile feeling of the architecture. The authentic Mexican feeling was lacking from both
Traveler type: Family
Definitely visit the Golden Parnassus. It's a shame that we couldn't bring my brother's 13 & 15 year old girls just for dinner!
Score
4 out of 5
good vacations
Mami Jul 23, 2009
Everything was excellent but not the adult pool. I undestand quiet place but not TOP LESS, at least put a sign outside enter ... under your own risk TOP LESS or maybe something else. Then you know what to do.
Traveler type: Family
Score
3 out of 5
Average
Gingerjake Jul 22, 2009
Upgrading gave us access to an upscale restaurant. Food was edible, nothing fabulous. We had a rooster crowing at 3am from a ... neighboring property :( We will return to Cancun but will stay at a different resort.
Traveler type: Friends
Score
1 out of 5
Could have been better for the price"
First timer in Mexico - single momma Jul 22, 2009
Nearly everything broke within the first 2 days, the room service took hours to show if they showed at all, the pool was way ... too crowded and there were never enough towels. The food was less than good being overcooked, lacking in flavor, and not always open as per scheduled hours. The room service took 2 hours to bring a hotdog - the fries were hard, the hotdog was a rock and the soda was flat. Other times the room service didn't show at all. The hottub was missing jet covers so we got our suits sucked in, and the water from the faucet was always orange at first when you turned it on. I was so disappointed after the 3rd day that I asked the front desk to move us. They had nothing available so they moved us to Golden Parnassus where the rooms were 100% nicer, the pool was calm and refreshing and the beach wasn't full of bolders and sharp rocks. It was a much better experience but I would never stay with them again as I have children and they can't go to the Golden Parnassus (adults only) hotel.
Traveler type: Couples
Remember that they barter at Market 28 and they will do anything to make the sale. It gets exhausting saying no no no all the time.
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
Cesar is the man at the pool bar, and Roberto is the best in the entertainment staff
--Tim, Baltimore, MD Oct 29, 2009
Area Culture, market was great.
--Tim, Dallas, Texas Aug 23, 2009
Got Kids: Go Great Parnassus No Kids: Go Golden Parnassus!!
--Bunny and Clyde, San Jose, CA Aug 16, 2009
the employees were awesome there and they were very fun and funny.
--JC, New York Aug 14, 2009
Lots of nightlife downtown..great time!
--Vicki, NJ Aug 11, 2009
Make sure you call the hotel and really look at the pictures on line to see how much of beach area there really is - very dis-satisfied with lack of beach.
--Vela Family, Chicago, IL Aug 4, 2009
Big Ben's was really good also Michelle's was too. The Great Parnassus is family friendly, however Michelle's is adults only.
--Keish, Memphis, TN Aug 2, 2009
Downtown Cancun is fun. Senor Frogs in a great place to go for some night life. Also, taking a trip to Isla Mujeres is a great excursion to make.
--Disappointed with Stay, East Stroudsburg, PA Aug 2, 2009
Definitely visit the Golden Parnassus. It's a shame that we couldn't bring my brother's 13 & 15 year old girls just for dinner!
--Kimmy, Philadelphia, Pa. Jul 24, 2009
Remember that they barter at Market 28 and they will do anything to make the sale. It gets exhausting saying no no no all the time.
--First timer in Mexico - single momma, Bend, OR Jul 22, 2009
Sisals Mexican Restaurant is awesome right down the street and you will want to go out to eat the food at hotel is awful
--Dylansky123, Houston Texas Jul 21, 2009
Do not buy items off the Beach Vendors these are not real silver. Go to Mercado 28, of the path a bit $30.00 Cab ride, but you will get the best for your money). Buy Silver by the weight not how nice an shiney it looks.
--Aunti Jackie, Chicago, IL Jul 13, 2009
avoid airport people!!!
--Tam, great Jul 10, 2009
Was about a ten minute drive by bus to Senoir Frogs for great hamburgers and large beers.
--Cole, Friendswood, TX Jul 9, 2009
Go to the french place(can't remember the name) and Big Ben to eat. Remember the french place requires long pants and closed shoes.
--Travel Lightly., Miramar, FL Jul 3, 2009
Bus stop in front of hotel, paid 7.50 Mex Pesos (60cents) to ride 15 mins downtown. Very easy and convenient.
--Carlos the SunMaster, Houston, TX Jul 3, 2009
If you are a small eater or on diet, stay home or go somewhere else. These folks know how to lay out some fine groceries.
--JACK, CARROLLTON, TEXAS Jul 3, 2009
the bus is the cheapest way to get around cancun. It's only .75 pp to ride. Market 28 is the best and cheapest market to buy all your gifts to take back home.
--Diane Hall, Branson, MO Jun 26, 2009
Samurai was the best restaurant in the hotel. Bubba Gump is not far down the hotel zone...love this place :)
--Mother-Daughter, Bradenton, FL Jun 14, 2009
From this hotel, you can walk to most places. But for everything else, take the bus. The bus stop is right outside the hotel, and it's 7.5 pesos to ride it which is less than 1 American dollar. AquaWorld was great and had a lot of things to do.
--Two Beachy Lovebirds, Pensacola, FL Jun 9, 2009
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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CST 2063530-50;
Hawaii TAR-5627;
Iowa 644;
Nevada 2003-0387;
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