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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
*rate found for check-in Dec 14, check-out Dec 16
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1600
Check-out: 1200
Local currency: USD
El San Juan Hotel & Casino, located five minutes from the airport in the hip Isla Verde district of San Juan, is a lush Caribbean oasis that sits along the most beautiful beach in Puerto Rico. A sophisticated resort near Old San Juan that captures the essence of a lavish island lifestyle, this destination is the place to see and be seen.Newly designed, modernized accommodations feature subtle accents and textures, bleached wood,sensual linens and spacious baths. A private, restful haven beckons as soothing sea breezes flow through soft draperies in every guest room.Tropical pleasures abound at the most alluring pool complex in Puerto Rico, complete with private cabanas,concierge and poolside dining. At the epicenter find Encanto Beach Club, with a Zen-like atmosphere that creates the ultimate outdoor party scene. Eight award-winning restaurants provide a fanciful assortment of dining choices, from fine Northern Italian cuisine to delectable Southern-style barbecue. Later, when the sun goes down, see and be seen in any of a dozen bars and lounges located on property, and all considered the most popular among Puerto Rico's glittering night life scene. Then test your luck on a large array of gaming tables or state-of-the-art slots at the casino, while enjoying live nightly entertainment.
Check-in: 1600
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 14, check-out Dec 16
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.8 out of 5
(128 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: 6063 Isla Verde Avenue, Carolina, Puerto Rico 00979
CAROLINA, 00979, PR
Luis Munoz Marin International Airport, (SJU), 3.00, W, Mile; Mercedita Airport, (PSE), 73.00, N, Mile; Ferdinando Luis Ribas Dominicci Airport, (SIG), 5.00, W, Mile
onsite
Overall score
3.8 out of 5
(128 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
4 out of 5
KP
KP Nov 15, 2009
Great ...
Traveler type: Single
Score
3 out of 5
San Juan trip
Sharon Nov 13, 2009
The hotel was quiet during the week, but was beginning to get noisy by the time we checked out Friday morning. The beach, ... pools and hotel grounds were beautiful and it was a good location near the bus stop, but being that everything was so expensive in the hotel, we were surprised with a $100 per night upfront payment at check in for anything that "might" be charged to our room. Although we pay as we go, they would not back off and insisted we pay in advance. Because we were not made aware of this policy before departing for San Juan, we weren't financially prepared with a lot of extra cash or take a credit card with a higher limit. After traveling to Puerto Rico the last thing you need is to be on a tight budget because of an abnormal hotel policy. At check out we were refunded the entire deposit, minus the resort fee, since we didn't charge anything to the room. I've traveled to many countries and stayed in many hotels, but have never been asked to pay upfront for things I "might" charge to my room. I realize this is for the hotel's protection, but it could force some people into eating at the hotel because their food budget is involuntarily allotted to the hotel and the hotel gets to use a lot of other peoples' cash for a few days. We just want others to be aware of this so it can be figured into your travel budget. This upfront charge seems as it might be illegal.
Traveler type: Friends
Don't eat your meals in this hotel. Very expensive.
Score
1 out of 5
a lot of money and very little service
proracer and girlfriend Nov 9, 2009
We travel a lot. we would never go back to this hotel for the cost. we love the Island and are planing to go back just never ... there again. this by far is the worst hotel we have stayed in for price and service. we will be looking soon for a different hotel to stay at next. there is something wrong with a hotel for this cost that charges to use the ref. for personal use per day. and no coffee maker or micowave. and try to put everyone in the old part of the hotel unless they complane then move them to where they should have in the first place. not just us complaning,other couples were complaning at the pool and lobby about the same thing we were. no hot water not one day we were there. same complant from other guest.
Traveler type: Couples
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Don't eat your meals in this hotel. Very expensive.
--Sharon, Edmond Oklahoma Nov 13, 2009
food and drink.
--JOHN, ROCKAWAY PARK, N.Y. Oct 27, 2009
Los Gorditos restaurant in Bayamon Puerto rico
--Dnyrican, NEW YORK NEW YORK Oct 20, 2009
Overall score
3.8 out of 5
(128 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
4 out of 5
KP
KP Nov 15, 2009
Great ...
Traveler type: Single
Score
3 out of 5
San Juan trip
Sharon Nov 13, 2009
The hotel was quiet during the week, but was beginning to get noisy by the time we checked out Friday morning. The beach, ... pools and hotel grounds were beautiful and it was a good location near the bus stop, but being that everything was so expensive in the hotel, we were surprised with a $100 per night upfront payment at check in for anything that "might" be charged to our room. Although we pay as we go, they would not back off and insisted we pay in advance. Because we were not made aware of this policy before departing for San Juan, we weren't financially prepared with a lot of extra cash or take a credit card with a higher limit. After traveling to Puerto Rico the last thing you need is to be on a tight budget because of an abnormal hotel policy. At check out we were refunded the entire deposit, minus the resort fee, since we didn't charge anything to the room. I've traveled to many countries and stayed in many hotels, but have never been asked to pay upfront for things I "might" charge to my room. I realize this is for the hotel's protection, but it could force some people into eating at the hotel because their food budget is involuntarily allotted to the hotel and the hotel gets to use a lot of other peoples' cash for a few days. We just want others to be aware of this so it can be figured into your travel budget. This upfront charge seems as it might be illegal.
Traveler type: Friends
Don't eat your meals in this hotel. Very expensive.
Score
1 out of 5
a lot of money and very little service
proracer and girlfriend Nov 9, 2009
We travel a lot. we would never go back to this hotel for the cost. we love the Island and are planing to go back just never ... there again. this by far is the worst hotel we have stayed in for price and service. we will be looking soon for a different hotel to stay at next. there is something wrong with a hotel for this cost that charges to use the ref. for personal use per day. and no coffee maker or micowave. and try to put everyone in the old part of the hotel unless they complane then move them to where they should have in the first place. not just us complaning,other couples were complaning at the pool and lobby about the same thing we were. no hot water not one day we were there. same complant from other guest.
Traveler type: Couples
Score
4 out of 5
Unbeatable location for the price
JOHN Oct 27, 2009
Drink and food prices to high. ...
Traveler type: Couples
food and drink.
Score
4 out of 5
Wedding ... great place to take pics!!!
Happy :0) Oct 27, 2009
Overall a good experience. Their fees/charges can add up if you don't pay attention. Ex. If you use the small fridge in your ... hotel room, it's $10.00 p/day. We rented a car, parking was $20.00 p/day. Two Int'l phone calls that had to be done from the room, were 200.00+ for less than 10 mins. combined. All hotels charge you for extras ... they seemed to be a little more expensive than the average. The rest I would say no different than other hotels. Lunch for two people w/one drink p/person was $65.00. not including tip. Drinks at the lobby bar averaged $10-$15. [...]with the discounted price we ended up paying, the hotel was definitely a good choice. I'm not sure I would be singing the same tune if we would have paid full price.
Traveler type: Friends
Score
4 out of 5
El San Juan Hotel & Casino
wewo Oct 27, 2009
We got a good deal on a travel package for this 5-star hotel. The hotel gets a big plus for hosting great salsa and merengue ... bands in their lobby, Thursday through Saturday nights. On the down side, service at San Juan hotel is costly, such at $14.00/day (+ tax) for internet access, and $21.00 (+ tax and service) for the breakfast buffet. We know the area, so we took all our meals outside the hotel, eating great local Puerto Rican food while paying only about a quarter of what comparable meals would have cost inside the hotel.
Traveler type: Couples
Score
4 out of 5
great vacation
allykay Oct 26, 2009
overall it was good, the rooms could have been a bit nicer, and the hotel walkways and lawns could have been neater--but ... good, we will go back
Traveler type: Couples
Score
3 out of 5
NOISY PLACE
PILLAI Oct 26, 2009
TOO NOISY DURING NIGHT ...
Traveler type: Couples
Score
4 out of 5
Good but slightly disappointed
bobbyt Oct 25, 2009
I had visited P.R. many times in the past but had never stayed at this hotel. This was the first trip with family members ... which proved interesting.The hotel extrinsic decor is very lavish and beautiful with courteous and helpful employees. However, the hotel rooms does not match the hotel decor.The room reminded me of a Days INN or Howard Johnson. The rooms primarily on the eighth floor where we stayed had simple IKEA furnishing.The bathroom is small. There is no bathtub nor a lock on the bathroom door. There are only soap and shampoo in the room, NO mouthwash,lotion,shower cap,shoe cleaning kit or complimentary coffee maker machine. You do get a overpriced minibar which include imported water worth ten dollars.Eventhough the rooms were disappointing the overall trip gets thumbs up with needed consideration for customers rooms.If you wish to stay here try to get a room with some kind of discount, because the value of the room may not equal the cost of what you spend.
Traveler type: Family
Score
1 out of 5
IT WAS BAD IT HAD BED BUGS
MS SIGANOFF Oct 25, 2009
IT WAS A BAD hotel I HAD TO GO TO EM ROOM FOR BED BUG BITS ...
Traveler type: Couples
Score
4 out of 5
had a great time
saintsfan Oct 23, 2009
we went to relax for a few days and enjoy the beach and the sights. We were not disappointed. The hotel was very nice but ... we expected better rooms for a Waldorf Astoria. The rooms were clean but it is obviously an older hotel that could use more updating in the rooms. The lobby is beautiful, the staff was attentive. We lost at the casino but we expected to. The pool furniture was just shy of being shabby, but again everything was clean and well maintained. Hotel breakfast was only a buffet and expensive. We went next door to local restuarants for some meals. No coffee in the rooms!!!
Traveler type: Couples
Score
5 out of 5
Great place
Dnyrican Oct 20, 2009
The hotel was great, the service was great and the people were very friendly. ...
Traveler type: Friends
Los Gorditos restaurant in Bayamon Puerto rico
Score
5 out of 5
Very pleased...excellent place to stay!
Forty-year-old traveler! Oct 20, 2009
We were delighted upon check-in. The hotel was super chic and trendy. The staff was professional and efficient. We were so ... impressed with the three beautiful pools and beach area. The lounge chairs at the pool were the best I've used. The beach area provides free lounge chairs; however, you pay 10.00 per day if you want an umbrella. I especially liked that you could put your beach chairs anywhere you liked.We read other reviews & suggestions and took the A5 bus into Old San Juan three different times for only 75 cents. It worked well, but was at least a 30 min. ride. A cab will cost you 20.00 one way. We loved Old San Juan...if you go to this hotel...you must make the trip to Old San Juan. There is so much to see and do and it is a breathtaking old city. Be sure to visit the two old forts...unbelievable & great photo opps. We had read hotel reviews that mentioned the noise at this hotel. This is the only thing we didn't like. We did request a quiet area...told them we were light sleepers (no lie). We ended up on the 7th floor and that really helped, except for Thurs. night when a club opened up and had the loud music (I think you'll hear the music Thurs-Sat. nights). Be sure to request a quiet area if you don't like the thump thump of club music!Be sure to do excursions! We booked from the hotel, but had to rebook elsewhere b/c the hotel trip didn't have enough people. We met this guy named [...]. He owns his own tour company. He will pick you up at the hotel and take you to anything...catamaran, zipline, rainforest, etc. We were so impressed with him. He went out of his way to make it all great! He was way cheaper than taking a cab to these locations. His company is called EcoAction Tours. His number is [...]. If we return, we will book with him again.This trip and hotel were fabulous. We would highly recommend it. If you like a nice trendy hotel and want an 'upscale' pool area, restaurants, etc., then this is it. Also-it is only 5 min. from the airport, which makes access easier and cheaper.
Traveler type: Couples
When on the beach...look to the right. You'll see a tiny hotel called La Playa. It has the coolest little outdoor restaurant for lunch and dinner that sits on the water. Amazing views, good food, and cheap!
Score
4 out of 5
Amazing Place
Slim Oct 20, 2009
The trip was amazing to say the least, swimming in the muliple pools and hot tubs, the bars and food was great. Short trip ... to Old San Juan, Rain Forest, Barcardi. This was the best trip I have take in a very long time
Traveler type: Friends
Rent a car and take your own trips, its cheaper and much more fun
Score
4 out of 5
Family vacation
Had a blast! Oct 15, 2009
We stayed in the pool most of our stay! We had a great time there. The staff always friendly, no problems at all. The ... location is great and you can take public transportation. By the way the food at Jimmys BBQ was horrible.
Traveler type: Family
Denny's for breakfast great!
Score
5 out of 5
Family Vacation
Mima Oct 12, 2009
Casino, pub, live music, dancing, pool, beach time... ...
Traveler type: Family
Casino, dancing, pub..
Score
5 out of 5
A DREAM COME TRUE
RICANIT Oct 12, 2009
I'm a native of P.R and i brought my friends to my home town of ISLA VERDE to check it out and let me be ther first to say ... theres no better place to stay other then Hotel San Juan. Its 5 star celebrity style treatment is like nothing matched i can truely say any where in the world. Its clean young cheek feel is out standing and is full of life.
Traveler type: Friends
Party central
Score
4 out of 5
Great stay
San Diego Girls Oct 11, 2009
Enjoyed our stay there. Good restaurants on site. Palms was great and the staff was wonderful. Try their happy hour ... bites. The pool was wonderful and you are able to go there any time. Make sure to bring bug spray because there are noseethem bugs and they do get you. Drinks are expensive but there is a grocery store close and you can get stuff there. On-site staff for tours not very good. Do research before you go and you will be more successful. Overall great hotel in good location.
Traveler type: Friends
There are some good places for lunch and breakfast near the hotel that are very reasonable.
Score
5 out of 5
Good family vacation
Chris Oct 11, 2009
Room location had a bad view. Only view was a wall. ...
Traveler type: Couples
Score
4 out of 5
the Good The Bad and the ugly
china Oct 8, 2009
The 1st night there I was not very pleased with the room the cabin room that I was given. The cabin room was not updated at ... all. I can't even give it a 1 star. After Iwas moved to inside the tower (in the hotel) my trip from there on, was wonderful. I did notice the next morning when I was at the front desk complainig there were other persons also complaing about the cabin type room. If you go there and the same thing happens to you, just let them know and they will change you to another room. Once I was in my perfect room my trip was a very pleasant one and I would recommend this hotel to everyone. One thing is that once it is 7:00pm males can not walk around the lobby in shorts, so make sure you pack either jeans or slacks. Drinks at the hotel are very pricey but very good. Make sure you visit Old San Juan, El Yunque, Bacardi Factory and Plaza Las Americas. This has been one of my best trips and would recommend Puerto Rico to everyone.
Traveler type: Single
There is also a Chili's right across the street and if you take a left there is a Mexican Restaurant and 2 blocks down you will find a Denny's and Walgreens. If you walk to your right you will find several fast foods. I recommend that get a rental car cause the taxi fees are very high.
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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
Don't eat your meals in this hotel. Very expensive.
--Sharon, Edmond Oklahoma Nov 13, 2009
food and drink.
--JOHN, ROCKAWAY PARK, N.Y. Oct 27, 2009
Los Gorditos restaurant in Bayamon Puerto rico
--Dnyrican, NEW YORK NEW YORK Oct 20, 2009
When on the beach...look to the right. You'll see a tiny hotel called La Playa. It has the coolest little outdoor restaurant for lunch and dinner that sits on the water. Amazing views, good food, and cheap!
--Forty-year-old traveler!, Ooltewah, TN Oct 20, 2009
Rent a car and take your own trips, its cheaper and much more fun
--Slim, Washington DC Oct 20, 2009
Denny's for breakfast great!
--Had a blast!, Brooklyn, NY Oct 15, 2009
Casino, dancing, pub..
--Mima, Fayetteville, NC Oct 12, 2009
Party central
--RICANIT, LOS ANGELES, CA Oct 12, 2009
There are some good places for lunch and breakfast near the hotel that are very reasonable.
--San Diego Girls, San Diego Oct 11, 2009
There is also a Chili's right across the street and if you take a left there is a Mexican Restaurant and 2 blocks down you will find a Denny's and Walgreens. If you walk to your right you will find several fast foods. I recommend that get a rental car cause the taxi fees are very high.
--china, Rosenberg, Texas Oct 8, 2009
If you're a coffee drinker, bring your own 2 cup brewer with you. Walgreens nearby to buy your coffee and milk
--Coney, Brooklyln, ,NY Oct 6, 2009
Old San Juan is in a short drive and there are taxis and public transportation to go, also there are great Restaurants for every budget.
--Luigui, New York Oct 5, 2009
take the bus for $0.75 to Old San Juan. Its a beautiful historic site and restaurants/shopping is great.
--HW - My First Trip To PR, New Jersey Oct 5, 2009
Get snacks, water & sunscreen at the Walgreen's down the street. There's also little diner/gelato bar that has decent sandwiches and breakfast so you don't have to spend $17 on a sandwich at the hotel.
--walk319, New York, NY Oct 4, 2009
There are several local restaurants in walking distance that you can experience true Puerto Rican food and service. Highways are easy to navigate, would recommend saving money and doing tours on your own.
--JMScrib, San Diego, CA Oct 4, 2009
There is a supermarket very close by that you can't see from the main road. If you keep walking behind the Chili's, the road will soon veer to the right and lead to a Pueblo supermarket. Here you can pick up everything you'd want at much more reasonable prices.
--San Juan Superstar, California Oct 2, 2009
There's a great restaurant in Old San Juan called Cafe Puerto Rico. Kind of corny name but great local food and the best staff. On Calle Fortaleza across from Plaza Colon.
--EmilyTheTraveler, New York, NY Sep 30, 2009
Drinks at the hotel can be expensive if you plan on having more than just a couple. Hit up the Pueblo grocery store - 5 minute walk from the hotel and get snacks, drinks, etc. Also, the local restaurants are much cheaper than those at the hotel and very good.
--Happy Couple, Dallas, TX Sep 30, 2009
The local pharmacy I believe to be a CVS sells reasonable priced souvenirs where as the shops where pricey.
--Y&M, Staten Island, New York Sep 30, 2009
Tons of entertainment outside of the hotel and with way better prices. If you are ever at the beach bar just up the beach, try the local shot(Traffic light), it will definitely set you on fire!!
--Space Chic, Florida Sep 30, 2009
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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