Hotel details


 to  12/14/2009 - 12/16/2009

 

JW Marriott San Francisco Union Square

500 Post Street corner of Post and Mason, San Francisco, CA 94102

of Austin-Bergstrom Int'l

4 stars out of 5

Check in:
Check out:

Guests:
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Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 4:00 PM
Check-out: 12:00 PM
Local currency: USD

With a style all its own, the architecturally stunning JW Marriott San Francisco Union Square hotel takes center stage in the cultural heart of San Francisco. Let your sensibilities loose in a wide array of galleries, museums, theaters, fine dining and shopping near our hotel in San Francisco's Financial District. Retreat to comfort in our San Francisco Financial District hotel's spacious, sophisticated rooms offering 42-inch LCD TVs with a fully adaptable plug-in-panel. Discover our state-of-the-art fitness center or indulge in the culinary talent at our atrium where food and libations are shared. Your meeting goals will be met at our San Francisco Union Square luxury hotel's meeting space with sophisticated technology, exceptional catering, and attentive service. Take delight in our San Francisco Financial District hotel's location near Moscone Convention Center, Chinatown and Nob Hill, all just steps away. Experience The Art of Living Well at the JW Marriott Union Square luxury hotel in San Francisco.

Hotel policies

Check-in: 4:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.9 out of 5

(14 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 500 Post Street corner of Post and Mason, San Francisco, CA  94102  

 
 

Area served

San Francisco, San Francisco

Area airports

San Francisco, (SFO), 14.00, N, Mile; Oakland, (OAK), 20.00, NW, Mile

Description

City - Location Type: City

This property has a smoke-free policy

Amenities

  • City Center
  • Safe
  • Turndown Service
  • Fitness Center or Spa
  • Hairdryer in Room
  • Business center
  • Radio
  • Internet Access
  • Currency Exchange
  • Temperature Control
  • TV
  • Coffee Maker in Room
  • Iron
  • Cribs Available
  • Rollaway Beds
  • Elevators
  • Mini Bar
  • Ironing Board
  • High Speed Internet
  • Sofa Bed
  • News Stand
  • Exercise Gym
  • Bathroom Telephone
  • Television with Cable
  • Fitness room
  • Telephone
  • TV Remote Control
  • FAX
  • Video Checkout
  • Safe Deposit Box
  • In Room Movies
  • Lounge
  • AM/FM Alarm Clock
  • Handicapped rooms/facilities
  • Express Checkout
  • Room service
  • Maid Service
  • Cordless Phone
  • Car Rental Desk
  • Air Conditioned
  • ATM/Cash Machine
  • Parking
  • Valet Parking
  • Meeting/banquet facilities
  • Smoke-free policy
  • No Smoking Rooms/Facilities
  • Phone with speaker
  • Concierge Desk
  • Grab Bars in Bathroom
  • Connecting Rooms
  • Wake-up Service
  • Free Newspaper
  • Laundry/Valet Services
  • Pets OK
  • Restaurant

Dining

Level Three Restaurant

Enjoy scrumptious social food and cocktails at our reinvented restaurant in the Financial District of San Francisco, CA. Click the link above to view a menu and learn more about our Financial District restaurant in San Francisco, CA.

Level Three Bar

Sit by the fireplace or the hypnotic fountain, as you unwind with a cocktail or light snack at our bar and restaurant in Union Square in San Francisco, CA. Modern cocktails and social food are served throughout the day.

Postrio

Wolfgang Puck's First Restaurant

The Rotunda - San Francisco

Indulge with the hottest midday menu in town. Rest your shopping soles and splurge on the luscious Chef's Special du jour; otherwise, nosh lighter on a refreshing salad or succulent sandwich.

Reviews from our customers

Overall score

3.9 out of 5

(14 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Quick tip

Terrific Place to Crash.

Jen and Sarah's Mom Oct 21, 2009

Would recommend to a friend!

I traveled with my 2 adult daughters who ran the Nike Women Marathron on October 18th 2009. Ice, soda and snack machines on ... the floors would have been nice. This was much better than the "W" in New York.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
2

Traveler type: Family

Recreation/Attractions tip, Short Walk

Get a 7 day pass and use local transit, it was very easy to get to most places. If you have never been there before take one of the city tours, it's a little pricey but worth the money. Do that first day then go back to the areas your most interested in spending more time. It will also help avoid unsafe areas.


Expand full review

Score

3 out of 5

Wouldn't Recommend JW Marriott

Walt Aug 14, 2009

This 20 floor hotel is close to union square. We paid extra for the city view room which was on the 19th floor. Stayed ... Monday August 10th left the morning of Thursday August 13th. In summary: Good: " Great city view (paid extra for this) " Close to Union Square Bad: " Only 2 of the 4 elevators were working (again on the 19th floor of a 20 floor hotel) many customers complained about this as the elevators were VERY slow. We didn't see anyone working on them during our stay. " A/C was way too noisy and had a hard time keeping the room cool. " Called to see where the ice dispenser was located at and was advised the "Butler" would be glad to bring some up&..THE BUTLER NEVER SHOWED. " Day prior to leaving complained to the manager about service and advised of things which hadn't work in the room (bath fan and light) and had shuttle set up for return to airport pick up at 8:30 the next morning&.Next morning found out pick up was never set up and had to scramble to get a pickup with the new manager. No documentation of the things that needed to be fixed. " Pictures on line are better than the actual room. When we booked a month in advance of our trip the rating was 4.8 out of 5.0. 1-2 weeks prior to leaving the rating was at 4.4 out of 5.0. Would NEVER recommend this hotel.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
3
Hotel Staff:
1
Value:
1
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Great location to shopping

Bad Coach Aug 10, 2009

Would recommend to a friend!

enjoyable and relaxing ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review


See all 14 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Recreation/Attractions tip, Short Walk

Get a 7 day pass and use local transit, it was very easy to get to most places. If you have never been there before take one of the city tours, it's a little pricey but worth the money. Do that first day then go back to the areas your most interested in spending more time. It will also help avoid unsafe areas.

--Jen and Sarah's Mom, Allentown, Pa Oct 21, 2009

Shopping tip, Short Walk

Shopping and dinig are with in close walking distance.

--jenny, N. California Jul 13, 2009

Money savers tip, Short Walk

If you're willing to wheel or carry your bag a few blocks from the Powell street station (Powell & Market), the BART is an easy an cheap way to get to the airport.

--Edward, Springfield Dec 31, 2008

See all quick tips

Reviews from our customers

Overall score

3.9 out of 5

(14 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Quick tip

Terrific Place to Crash.

Jen and Sarah's Mom Oct 21, 2009

Would recommend to a friend!

I traveled with my 2 adult daughters who ran the Nike Women Marathron on October 18th 2009. Ice, soda and snack machines on ... the floors would have been nice. This was much better than the "W" in New York.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
2

Traveler type: Family

Recreation/Attractions tip, Short Walk

Get a 7 day pass and use local transit, it was very easy to get to most places. If you have never been there before take one of the city tours, it's a little pricey but worth the money. Do that first day then go back to the areas your most interested in spending more time. It will also help avoid unsafe areas.


Expand full review

Score

3 out of 5

Wouldn't Recommend JW Marriott

Walt Aug 14, 2009

This 20 floor hotel is close to union square. We paid extra for the city view room which was on the 19th floor. Stayed ... Monday August 10th left the morning of Thursday August 13th. In summary: Good: " Great city view (paid extra for this) " Close to Union Square Bad: " Only 2 of the 4 elevators were working (again on the 19th floor of a 20 floor hotel) many customers complained about this as the elevators were VERY slow. We didn't see anyone working on them during our stay. " A/C was way too noisy and had a hard time keeping the room cool. " Called to see where the ice dispenser was located at and was advised the "Butler" would be glad to bring some up&..THE BUTLER NEVER SHOWED. " Day prior to leaving complained to the manager about service and advised of things which hadn't work in the room (bath fan and light) and had shuttle set up for return to airport pick up at 8:30 the next morning&.Next morning found out pick up was never set up and had to scramble to get a pickup with the new manager. No documentation of the things that needed to be fixed. " Pictures on line are better than the actual room. When we booked a month in advance of our trip the rating was 4.8 out of 5.0. 1-2 weeks prior to leaving the rating was at 4.4 out of 5.0. Would NEVER recommend this hotel.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
3
Hotel Staff:
1
Value:
1
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Great location to shopping

Bad Coach Aug 10, 2009

Would recommend to a friend!

enjoyable and relaxing ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

2 out of 5

Stressful hotel experience

stressed Jul 26, 2009

The location was good ,very close to Union Square. The parking area was under construction.The bell captain/valet service was ... good. The management staff seemed helpful, but really were not. We had a Marriott rewards package that included breakfast for two and 4 movie tickets. Initially,they were not honoring this Orbitz/Marriott reward. I called Orbitz customer service twice to intervene. What would have been a nice hotel stay ended up a stressful one. The room was nice with good city view, the bathroom was fine except a problem with bath tub drain not working. Next, I will be staying at another hotel. I highly recommend Orbitz customer service.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
1
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
2
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

SF

gr Jul 19, 2009

Would recommend to a friend!

Great hotel in a great location. Close to everything we wanted to do. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

weekwnd trip

jenny Jul 13, 2009

Would recommend to a friend!

We thought the hotel was great and had awesome staff. They were very helpful and helped us with all of our needs. Our only ... regret is that we wish we would of gotten a hotel closer to the fisherman's wharf. The hotel is located close to union square shopping. The only down side we found is, the money that we saved on our hotel room was lost in transportation down to the wharf.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Shopping tip, Short Walk

Shopping and dinig are with in close walking distance.


Expand full review

Score

5 out of 5

San Fran

Mehdi Apr 22, 2009

Would recommend to a friend!

Though we did not spend any aminities of the hotel it was one of many good hotel we stayed. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Quick tip

Easy and Comfortable

Edward Dec 31, 2008

Would recommend to a friend!

The hotel was nicely situated a block from Union Square - so convenient but not quite as crowded right around the hotel. ... The room was quite nice, and the staff was helpful with a number of small requests for help. The lobby bar is set up in an unusual way, but it worked for us. There are all manner of seating areas - tables, couches, and even little areas with a tv, table and chairs, as if set up for an informal meeting. We spent a comfortable happy hour in one of these areas - private and relaxing for a hotel bar.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Money savers tip, Short Walk

If you're willing to wheel or carry your bag a few blocks from the Powell street station (Powell & Market), the BART is an easy an cheap way to get to the airport.


Expand full review

Score

5 out of 5

Quick tip

Great Location for dining and shopping

Gerald Dec 30, 2008

Would recommend to a friend!

The JW Marriott was the perfect location for shopping, dining, Chinatown and all local transportation. Check-in was very ... quick and easy. The glass elevators that run up the center of the property were very fast. The concierge was very helpful. The rooms were fairly large for San Francisco and very well appointed. There was a scale in the bathroom which was a first for us. A nice large plasma TV was in the room and the bed was very comfortable. The maid service usually came before noon and keep the room very clean. We had a deluxe room and were on the 15th floor with a fairly nice view. I will stay at this property again when I return to San Francisco.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family

Shopping tip, Short Walk

Be sure to try Sears Fine Dining for breakfast. They are the best. Get there before 8:30 or you will wait in a long line.


Expand full review

Score

5 out of 5

Quick tip

Reasonable at great price

Chad Nov 23, 2008

Would recommend to a friend!

I thoroughly enjoyed my weekend in San Fran, largely because of my stay at the JW Marriott. I'd definitely stay there again. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Shopping tip, Short Walk

Everything is close by.


Expand full review

Score

5 out of 5

Quick tip

Welcome Relief

Colby Oct 5, 2008

Would recommend to a friend!

The JW Marriott on Post was a great choice. For the last 18 years our foursome has gone shopping for long weekends. This ... was our first stay at the JW but we will go back. The hotel has been redecorated since it was the Pan Pacific. It's warm, modern and the rooms are generous. Our beds were comfortable and we heard very little street noise. The bath was luxurious and had seperate tub and shower.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Money savers tip, Short Walk

It is centrally located to Union Square and we were 1/2 block away from a car rental agency.


Expand full review

Score

5 out of 5

Quick tip

Nice, clean, good location

Dale Jul 28, 2008

Would recommend to a friend!

Great hotel...close to Union Square, big, clean rooms...staff kept it clean and check in/out was easy. Room was great! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Shopping tip, Short Walk

Union Square shopping is close...lots of great restaurants close by too. Easy to get any where from this location.


Expand full review

Score

5 out of 5

Quick tip

Best location

Eva May 25, 2008

Would recommend to a friend!

Most of the staff very helpful and try to please. Concierge exceptional. He gave us excellent recommendations for dining and ... other things. Housekeeping very accomodating. They brought what we asked for quickly and with a smile. Robes supplied. Large closet. Walk to everyplace, safe and pretty area, 1 block from Union Square. Close but away from the commotion. Nice lobby. Hotel, clean, pleasant, nice place to return to after long day. Comfortable size room. Long vanity w/plenty of room for 2 females to put their nonsense out. Only 2 negatives: 1)w/2 people in a room there is a shortage of drawers. Take out the builtin magazine rack and put in 2 more drawers. 2) Shower floor slippery. Good value. Recommend highly for couples, girlfriends, etc.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Friends

Recreation/Attractions tip, Short Walk

Everything within walking distance. Get a MuniPass only for days you plan to ride cable car. Otherwise, pay individually for trips on tram or bus. Take advantage of tours to wine country, Monterey, Carmel, etc. They really enhance experience


Expand full review

Score

5 out of 5

Quick tip

very comfortable

Martha Patricia Apr 14, 2008

Would recommend to a friend!

The JW Marriott vas very very comfortable and pretty. I liked the larger and modern bathroom. The location was very good, it ... was only one block to the restaurants, cable cars and shopping.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Family

Shopping tip, Short Walk

You can walk to any place you like for dining or shopping.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Recreation/Attractions tip, Short Walk

Get a 7 day pass and use local transit, it was very easy to get to most places. If you have never been there before take one of the city tours, it's a little pricey but worth the money. Do that first day then go back to the areas your most interested in spending more time. It will also help avoid unsafe areas.

--Jen and Sarah's Mom, Allentown, Pa Oct 21, 2009

Shopping tip, Short Walk

Shopping and dinig are with in close walking distance.

--jenny, N. California Jul 13, 2009

Money savers tip, Short Walk

If you're willing to wheel or carry your bag a few blocks from the Powell street station (Powell & Market), the BART is an easy an cheap way to get to the airport.

--Edward, Springfield Dec 31, 2008

Shopping tip, Short Walk

Be sure to try Sears Fine Dining for breakfast. They are the best. Get there before 8:30 or you will wait in a long line.

--Gerald, Orange Dec 30, 2008

Shopping tip, Short Walk

Everything is close by.

--Chad, Chicago Nov 23, 2008

Money savers tip, Short Walk

It is centrally located to Union Square and we were 1/2 block away from a car rental agency.

--Colby, Fullerton, * Oct 5, 2008

Shopping tip, Short Walk

Union Square shopping is close...lots of great restaurants close by too. Easy to get any where from this location.

--Dale, San Diego, CA Jul 28, 2008

Recreation/Attractions tip, Short Walk

Everything within walking distance. Get a MuniPass only for days you plan to ride cable car. Otherwise, pay individually for trips on tram or bus. Take advantage of tours to wine country, Monterey, Carmel, etc. They really enhance experience

--Eva, USA May 25, 2008

Shopping tip, Short Walk

You can walk to any place you like for dining or shopping.

--Martha Patricia, Mexico City Apr 14, 2008

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special Orbitz offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

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