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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
Barcelo Tucancun - All Inclusive hotel with a total of 335 rooms. Modern hotel located between the clear turquoise waters of the Mexican Caribbean and the Nichupté Lagoon.
Conveniently located only 25 minutes from the International Airport of Cancun as well as from downtown. You will enjoy your shopping only steps away from the hotel at the exclusive "Kukulcan Plaza". The famous night life in the best discos is only 5 minutes away or if you prefer you may practice your golfing in any of the three golf courses available just a few minutes away.
Hotel Amenities: The majority of amenities and activities at this resort are included in the room rate; guests will not be charged extra for meals, drinks, activities, gratuities, or use of both land and water sports equipment. All-Inclusive entertainment, nightlife: Nightly theme performances (Mexican Fiesta, Mayan Adventure, Cabaret, and Caribbean Night); Karaoke; Casino
Property amenities: 24-hour front desk; Arcade/game room; Number of floors:7; banquet facilities; beauty services; Concierge desk; Conference room; Dry cleaning service; Gift shops or newsstand; Internet access in public areas-surcharge; Medical assitance available; Spa services on site; Number of rooms: 335; Breakfast available-surcharge; Room service (limited hours); Hair salon; Currency exchange.
Check-in: 1500
Check-out: 1200
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.6 out of 5
(77 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: Blvd. Kukulcan KM 13.5 Lote 24 ZH, Cancun, Mexico 77500
Blvd. Kukulcan km. 13.5 lote 24z Cancun Quintana Roo 77500, Mexico
Cancun International Airport: Aproximate driving time is 25 minutes and distance is 25 km (16 mi)
From Cancun International Aiport: drive north on the highway, proceed straigh on highway, the "Hotel Zone" sign will be visible, after crossing over a bridge, the highway becomes Blvd. KuKulcan starting at km 27, continue straight to km 13.5,turn right at the corner of Kukulcan Plaza.
Mexican cuisine is served a la carte for dinner only. Air conditioned. Reservations required.
Air conditioned with an ocean view. Lunch and snacks served mid-day to evening; thereafter, a la carte seafood dinner served. Reservations required.
Spanish cuisine is served buffet-style for dinner.
International cuisine served buffet-style, this cafe is open for breakfast, lunch, and dinner. Ocean views.
One meeting room named Tucan, capacity: buffet set up 300 pax; school set up 250; auditorium set up 450, "U" shape 150, Cocktail 650,
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.6 out of 5
(77 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
4 out of 5
Our paradise away from home!
Fancy Nancy Nov 19, 2009
We went to Play City every night and Kukulcan Mall. We also rented wave runner one afternoon, had a blast. Road the bus to ... Margaritaville and then walked to some of the other hot spots. This was the third time we stayed at your resort and we will be back in Feb. The weather was perfect, we met many nice people. Thoroughly enjoyed our stay, staff was great. The beach was a disappointmet, but could not be helped, it will be better the next time. Ida was hard on it, staff told us how the government was replacing the sand and we could see this being done up shore. Slowly working their way down to the Barcelo'
Traveler type: Couples
Score
1 out of 5
Dishonest Staff
A group of 8 unsatisfied customers Nov 13, 2009
The hotel was beautiful although the staff ended up being dishonest. I left my purse next to my chair, it was delivered to ... my bosses room outside minus my iphone and cash. Yes, me leaving my purse was my responsibility but my problem was that everything in my purse had my name on it but our reservations were under my bosses name. The only person that would know where to deliver my purse would be the staff. I went to the desk and explained my situation and he said sorry. I left and later that night went back to ask again and the new gentleman said that it needed to be reported ASAP and called security. They said there is camera's everywhere and it should be no problem to track it. So I reported it. Went back the next day and they said sorry we cannot help you. I asked for a manager and he came in and said he was sorry. I asked about the camera's and he said he wasn't sure but he was sorry. They were rude and very unhelpful. Also, included the drinks were warm and the food was horrible. I would not recommend this place due to the staff, customer service, food, and drinks. I would like to mention that we were there during hurricane Ida and that didn't ruin our trip at all, it was the feeling we got from the hotel. Very sad situation. I didn't expect to get the cash or iphone back, I just wanted them to help me to maybe figure which staff member took it and assure me that it was taken care of. I got nothing
Traveler type: Friends
Across the street at the mall there was an excellent Italian place. Kinda of high end but worth every penny.
Score
5 out of 5
first class service
wally/terri Nov 13, 2009
the employees work hard and deserve tips i tipped every one but noticed a lot of cheapskates did not ...
Traveler type: Friends
dinner shows were excellent
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Across the street at the mall there was an excellent Italian place. Kinda of high end but worth every penny.
--A group of 8 unsatisfied customers, Chehalis, WA Nov 13, 2009
dinner shows were excellent
--wally/terri, yorkville il Nov 13, 2009
I liked the fact that the hotel was behind the Plaza Kukulkan you can walk across the street and shop.
--Ritz, Branford, CT Aug 25, 2009
Overall score
3.6 out of 5
(77 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
4 out of 5
Our paradise away from home!
Fancy Nancy Nov 19, 2009
We went to Play City every night and Kukulcan Mall. We also rented wave runner one afternoon, had a blast. Road the bus to ... Margaritaville and then walked to some of the other hot spots. This was the third time we stayed at your resort and we will be back in Feb. The weather was perfect, we met many nice people. Thoroughly enjoyed our stay, staff was great. The beach was a disappointmet, but could not be helped, it will be better the next time. Ida was hard on it, staff told us how the government was replacing the sand and we could see this being done up shore. Slowly working their way down to the Barcelo'
Traveler type: Couples
Score
1 out of 5
Dishonest Staff
A group of 8 unsatisfied customers Nov 13, 2009
The hotel was beautiful although the staff ended up being dishonest. I left my purse next to my chair, it was delivered to ... my bosses room outside minus my iphone and cash. Yes, me leaving my purse was my responsibility but my problem was that everything in my purse had my name on it but our reservations were under my bosses name. The only person that would know where to deliver my purse would be the staff. I went to the desk and explained my situation and he said sorry. I left and later that night went back to ask again and the new gentleman said that it needed to be reported ASAP and called security. They said there is camera's everywhere and it should be no problem to track it. So I reported it. Went back the next day and they said sorry we cannot help you. I asked for a manager and he came in and said he was sorry. I asked about the camera's and he said he wasn't sure but he was sorry. They were rude and very unhelpful. Also, included the drinks were warm and the food was horrible. I would not recommend this place due to the staff, customer service, food, and drinks. I would like to mention that we were there during hurricane Ida and that didn't ruin our trip at all, it was the feeling we got from the hotel. Very sad situation. I didn't expect to get the cash or iphone back, I just wanted them to help me to maybe figure which staff member took it and assure me that it was taken care of. I got nothing
Traveler type: Friends
Across the street at the mall there was an excellent Italian place. Kinda of high end but worth every penny.
Score
5 out of 5
first class service
wally/terri Nov 13, 2009
the employees work hard and deserve tips i tipped every one but noticed a lot of cheapskates did not ...
Traveler type: Friends
dinner shows were excellent
Score
4 out of 5
A good time!
Wendy Nov 9, 2009
Just came back and had a great time with family and teenagers. Staff at hotel very friendly and helpful, food good...pools nice ...
Traveler type: Family
Score
3 out of 5
Nice cozy property at the outdoors.
Papi Chulo Nov 3, 2009
Love the outdoors of the property as they were very clean. Rooms were very clean as well. Staff was consistently friendly ... throughout the hotel. Room beds need upgrade as well as shower heads. The noche Mexicana show was outstanding. The bar drink menu very poor.
Traveler type: Couples
Score
3 out of 5
Not too shabby...
MJC Oct 31, 2009
I thought the hotel overall was very nice. It is very clean and set up well. It is in a great location, too. The service ... staff was very kind. My first disappointment was with the food. They didn't have that large of a selection, and some of the restaurants weren't open--at all. Other times it was hit or miss with the open restaurants, as some were open only certain hours, so I ended up eating at the same place for breakfast, lunch, and supper. Not that one is really there for the TV, but they didn't have a wide variety of channels. And even though it is Mexico, more English-speaking channels would've been nice. Also, in order to watch any movies, one has to call down to the front desk to get the code. They had trouble understanding me the first few times I asked. Finally, there was no sleep timer on the TV, so that sort of bummed me out. But all that is only if you really cared about the TV.
Traveler type: Friends
Score
3 out of 5
Bad then Good
ch Sep 24, 2009
It took 6 hours to get a room with air conditioning that worked. The family pool looked like the Valdis oil slick. The ... restraunts closed early. The only bright spots were [...] at the front desk (tried to help us with the room problem and [...] ? in the jewerly store.
Traveler type: Family
Score
5 out of 5
Awesome hotel
Becca Sep 11, 2009
I travel to Cancun every year and this was one of the best trips there. There was 6 of us that went and felt very welcomed by ... the staff the first day. [...] is one of the best bartender staff they have and [...] from the lobby bar... then we have [...] from the activities staff. This was my 4th time to stay at this hotel and I will stay again.
Traveler type: Business
Score
4 out of 5
A good time for all
cirosbabe Sep 2, 2009
We stayed at the resort mostly. We enjoyed the activity pool. It got to be the slow season..low occupancy and they only had ... 1 restaurant open for dinner but they had a dinner buffet show. That was really great. The food was good. You don't really expect that for a buffet but nothing was tough. My beef goulash was like butter! The activities staff ([...], [...], [...] & [...]) could'nt have been better. We had a ball. Plenty of umbrellas and loungers. We will return
Traveler type: Couples
Score
4 out of 5
Good quality for the price
Ritz Aug 25, 2009
I thought the hotel staff was extremely friendly and attentive. The hotel rooms were clean as well as the grounds. ...
Traveler type: Family
I liked the fact that the hotel was behind the Plaza Kukulkan you can walk across the street and shop.
Score
4 out of 5
sent to Barcelo Costa Cancun
Charlie Aug 21, 2009
Barcelo Tucancun was closed during Swine flu outbreak and we were sent to Bacelo Costa Cancun and it was fabulous. We had a ... wonderful time and was treated like royality. Thanks
Traveler type: Friends
good
Score
3 out of 5
A little disappointed
Vacationing Teacher Aug 12, 2009
We just returned from a trip to Cancun and stayed at the Barcelo. It was our 4th trip to Mexico and we were disppointed. ... First there wasn't a fitness center at all. We did find out that we coud go down to the Fiesta Americana and pay to use theirs for $5.00. That solved our problem but it was 1 and 1/2 miles down the strip. We also were not impressed with ANY of the food or restaurants. While it wasn't BAD nothing was very impressive. Pool areas were okay- overall everything was just average. We will return to Cancun but we son't stay there.
Traveler type: Family
Score
3 out of 5
So, so
Pappi Jul 20, 2009
Relaxed poolside ...
Traveler type: Couples
Score
5 out of 5
best
frank Jul 18, 2009
i love this hotel ...
Traveler type: Single
Score
3 out of 5
great family trip
super mom Jul 15, 2009
they don't have naturals drinks, just water, beer or soft drinks. the menu on the buffet don't have enough mexican food ...
Traveler type: Family
Score
4 out of 5
I would return
Dawn Jul 6, 2009
Four of us girls went June 20th. We had a great time..the staff was very friendly, especially our waiter jorge. The food in ... the sit down restaurants was very good. Breakfast buffet was very good and the lunch buffet was usual buffet style. We preferred the sit down restaurant for dinner. More than one pool definitly is better. And the beaches definitly are more washed away than last time I went to Cancun, obviously this isn't the hotel's fault. We went for a walk up and down the beach and realized our beach was one of the better ones. Some beaches had big boulders and we didn't. I would recomend this hotel!
Traveler type: Friends
Score
3 out of 5
Fantastic Vacation
Family from Illinois Jun 29, 2009
This was a great vacation for my family. The resort is in a great location lots of things to do within walking distance. The ... staff was very freindly. The two things we did not like about the resort was, the bar staff was very limited it took a long time to get a drink and the hallways to the rooms were very loud. You could here every door slamming in the night so we did not sleep very well. There also is not alot to do for older kids. You definatly want to get with a travel agent to book trips away for the hotel. I recomend swiming with the Dolphins and while you are there enjoy the water park. If you like to party, you have to go to Senor Frogs and Carlos and Charlies, they are in walking distance from the Party Zone. Take lots of cash for tips the more you give the better your drinks are. Also do not expect to check in early they will not let you.
Traveler type: Family
Right across the street is a really nice 3 story mall. Lots of stores to buy souviners.
Score
3 out of 5
Decent food and fun!!!
CancunFun Jun 25, 2009
Food was average but expected to be that way...just were ok had tons of them but seemed like there was no alcohol in ... them...overall the pool was great sometimes not very refreshing though...but beautiful area/
Traveler type: Friends
I would highly recommend eating dinner at Carlo's and Charlie's!!! Tons of fun!!!
Score
4 out of 5
pleasant trip
sqasha Jun 21, 2009
While in cancun we did a little of everything. We enjoyed the pools, there was a good variety. We also went to the ocean, ... although the beach was very small, it was very beautiful. The sand is wonderful and the water was perfect!
Traveler type: Couples
Score
4 out of 5
Cancun
Cancun Jun 19, 2009
The hotel was perfect. Ive been there 3 times and i would always go back again!!! The staff was great. Great service and the ... all inclusive was amazing. The bad things was that the drinks were water down.
Traveler type: Friends
Shop at the Mercado 28!!
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
Across the street at the mall there was an excellent Italian place. Kinda of high end but worth every penny.
--A group of 8 unsatisfied customers, Chehalis, WA Nov 13, 2009
dinner shows were excellent
--wally/terri, yorkville il Nov 13, 2009
I liked the fact that the hotel was behind the Plaza Kukulkan you can walk across the street and shop.
--Ritz, Branford, CT Aug 25, 2009
good
--Charlie, Missouri Aug 21, 2009
Right across the street is a really nice 3 story mall. Lots of stores to buy souviners.
--Family from Illinois, Bloomington Illinois Jun 29, 2009
I would highly recommend eating dinner at Carlo's and Charlie's!!! Tons of fun!!!
--CancunFun, Charlotte, NC Jun 25, 2009
Shop at the Mercado 28!!
--Cancun, Los Angeles Jun 19, 2009
take the bus it's only a buck each; the show at the Coco Bongo was worth every penny, a must see!
--macdaddy9, Cleveland mississippi Jun 2, 2009
DO NOT BOOK WITH ORBITZ, GOTO OTHER BOOKING AGENCIES, I TRIED TO LIST THE DECENT ONES WITH GOOD PRICING BUT OF COURSE ORBITZ HAS BLOCKED THOSE FROM ME REVEIW... WOW GO FIGURE. BUT YOU CAN FIGURE THEM OUT, EXP, PL, TVLCTY.....
--Traveling_2007_2, Ventura California May 26, 2009
Flea Market about 4 miles up the road. Lots to choose from, lots of deals, just be prepared to be interrogated.. but if you can stand it.. you'll find what you need for the right price.
--Gunner 40, Windham Maine May 5, 2009
Go to CoCo Bongo! It is worth it. Go to Chitzen Itza. A once in a lifetime experience. Go on a Catamaran ride to Isla Mujeles. A beautiful day! :) A first time Mexico experiencer!
--Terri, Burnt Hills, NY May 4, 2009
The hotel food was fresh, delicous and all inclusive. What else do you need? It's convinient to have an all inclusive trip. Because every morning when I woke up and had an appetite I was able to go to the restaurant in the hotel and eat a Mexican Breakfast.
--Alma, Houston, Texas May 4, 2009
the malls at the hotel zone have same prices as those of the mercados so going there is not worth it
--jabepe, wentzville,mo May 2, 2009
Entertainment was available at the hotel in the own theater and also was a short bus ride to the entertainment/nightlife area.
--college spring breaker, Tallahassee, FL Apr 24, 2009
You can walk to shopping and/or restaurants, however, there are convenient, frequent bus routes for a nominal fare.
--Big John, Piqua, OH Apr 22, 2009
Felt very safe!!!
--Fun Mom, Addison, Michigan Apr 22, 2009
try all the possibilites.....do not limit yourself to buffets only....restaurants were nice.
--BF, Ct. Apr 22, 2009
book your excurtions with you travel agent....we got taken at the airport. when you arive head straight outside DO NOT get stoped by someone inside telling you they can help you find your orbitz driver! They will sell you the same thing you can get through the travel agent that is in the Hotel waiting for you. Most people their want to sell you something BE WARE!!!!!! AUQA WORLD is another place you can get all you excurtions
--Needed Vacation, Portland Oregon Apr 22, 2009
Take the party hopper tours they go to the best bars!!!
--Jamesy poo, San Diego, CA Apr 22, 2009
DO THE CLUB HOPPER THING WITH YOUR HOTEL!! ITS WORTH IT AND ITS ALOT OF FUN......
--NEW YORK, BROOKLYN, N.Y. Apr 22, 2009
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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