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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
*rate found for check-in Jan 30, check-out Jan 31
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
Pamper yourself at Hotel Marina El Cid Spa & Beach Resort located just 15 minutes from the Cancun International Airport in the bohemian town of Puerto Morelos. This new deluxe all-inclusive resort surrounds you with its expansive, white-sand beach, luxurious decor and the rich history of their Mayan heritage.
Blending Mexican Colonial and modern design, the resort boasts spacious, luxury suites with expansive private terraces and a full range of amenities. Indulge yourself with oceanfront accommodations and Platinum Club Level service including personalized check-in, private butler, special in-room amenities and use of an exclusive lounge with VIP services.
Frolic in our free form pool with waterfalls and swim-up bar or splash around with the kids at their own special fun-filled lagoon. Enjoy a snorkeling excursion or try your hand at reeling in the big one with a fishing excursion at our professional marina. Soak up calming view while pampering yourself with traditional healing remedies and massage technique at El Cocay Spa.
Offering numerous choices to relax and have fun with family and friends, our deluxe, all-inclusive Riviera Maya El Cid is a guaranteed winner!
Why Stay Here?
Expansive, sandy beach
Full-service, 120-slip marina
New 13,000 square-foot, oceanfront El Cocay Spa
New 7,500 square-foot convention center
Enormous oceanfront free-form pool
Popular Kids Club with numerous daily activities
Adults only silent zone with mega Jacuzzi and massage Palapa huts
Extraordinary culinary experience
** All INCLUSIVE includes:
* Accommodations with private balcony, Ocean, pool, or garden view, satellite TV, mini bar with drinks and coffee maker.
* All buffet and A la Carte meals at any of the 4 restaurants of the hotel.
* All domestic and imported beverage brands available at the house including wine, beer, soft drinks, juices and bottled water. Includes waiter service at the pool and beach areas.
* 24-hour room service.
* Pillow Menu.
* Nightly entertainment and/or theme shows.
* Use of tennis courts, racquets and balls.
* Water sports: windsurf, hobie cats, boogie boards and kayaks.
* Bicycles and biking tours.
* Daytime beach & pool activity program.
* Kids Club. Ages 4 to 11.
WEDDING PACKAGE
*Wedding set-up in one of our special theme areas in Riviera Maya.
*Bridal Bouquet.
*Grooms boutonnire.
*Legal paperwork handling.
*Justice of the Peace or Shepherd.
*Marriage Certificate (in Spanish).
*One bottle of domestic champagne.
*Wedding cake for 10 persons.
*Wedding coordinator.
*Witnesses if required.
Base price: $1,000.00
If you book 5 or more rooms for a minimum of 3 nights in All Inclusive Platinum Room on this site, you will receive 100% off the base price.
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Jan 30, check-out Jan 31
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.0 out of 5
(34 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: Boulevards El Cid Unidad 15, Puerto Morelos, Mexico 82110
Cancun, Puerto Morelos.
Cancun International Airport (CUN): Approximate driving time is 20 minutes and distance is 19 km (12 miles).
This oceanfront resort is located on the Mayan Riviera, within one and a half km (one mile) from Puerto Morelos and the National Reef Park. Puerto Morelos is a very small fishermen community located on the northern part of the Riviera Maya, 12 miles south of the Cancun International Airport, and it's the site of the Puerto Morelos National Reef Park.
The poolside Hacienda Arrecife pairs gourmet Mexican cuisine with generous portions of traditional local decor. A testimonial to success, Hotel Marina El Cid has expanded this hacienda-style restaurant, doubling occupancy to accommodate 220 guests. A new buffet and freshly prepared, a-la-minute bars serve healthy breakfasts and international luncheon fare. Elegant dinners are available a la carte accompanied by a selection of more than 100 different tequilas.!Viva Mexico!
Other food and beverage services include a lobby coffee station and martini bar with live entertainmen; afternoon tea time in the lobby; poolside, swim-up bar; healthy meal corner; in-room mini-bar stocked with drinks; 24 hour room service as well as beachside and poolside beverage service.
Enjoy cocktails from a hammock at the Scaramanga Moon & Beach Lounge. Located on the resort's white, sandy shore, this new lounge is as unique as its name. The lounge is open till midnight. At Scaramanga! guests relax in hammocks under breezy palms or on plush mattresses beneath cabanas. What's the meaning of the name, many ask. Cool ocean breezes, sand beneath your feet, and reggae music, all amidst a convivial ambiance - that's Scaramanga!
La Marina serves up fresh seafood and stunning sunset views overlooking the clear waters of Puerto Morelos Bay. Open for daily a la carte lunch and dinner. Situated at the marina next to the resort, Reservations are required.
El Alcazar is a favorite for romantic dinners and special occasions. Located off the lobby, this fusion gourmet restaurant boasts elegant, minimalist décor. Diners enjoy a creative blend of Asian and Mediterranean cuisine. The wine cellar a large variety of wines, including classic favorites and emerging labels from countries around the globe.
Dine indoors or al fresco at the casual La Alhambra, adjacent to the lobby. Either way, you'll savor the ever-changing gourmet buffet and a-l-minute dishes. The menu pleases the palate with everything from salads, sandwiches and pizza to sushi, chicken and roast beef. Calorie-watchers, beware of the dessert bar, with its to-de-for ice cream, pies, cakes and crepes.
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Jan 30, check-out Jan 31
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.0 out of 5
(34 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
5 out of 5
Simply Relaxing
gary Dec 16, 2009
Peaceful & Relaxing ...
Traveler type: Couples
Score
4 out of 5
Nice Place, good value!
Travel Bug Dec 5, 2009
Nice new hotel built in 2004, we were off season (end of November), perhaps that would explain limited activities especially ... at night. Big plus, it wasn't crowded..... Limited bilingual personnel contributes to lack of excitement when trying to recruit guests for daily activities. Has a good Spa, gym and yoga/Pilates classes, but again if the staff was more comfortable speaking English they would be more successful at making all the activities more exciting. Nice size pool and small water ride and diving hole for the kids. Food is good, but it seems to be the trend in these types of resorts, that buffet is always the best place to eat dinner in terms of variety and quality. Other restaurants are not good at neither food or service, went twice, all orders were messed up, but I should mention that waiters were trying hard (again, perhaps the lack of simple English vocabulary). Rooms are very clean and spacious with good views, they even offer 5 different pillow types, mattress though not comphy. Make sure to check out beech bar at night, nice set up. Location kind of far away from everything, if planning to visit a lot of places outside of the resort, consider the distance (a least 1 hour from parks, Cancun, playa del Carmen etc...)Overall, good resort if you get a good deal....
Traveler type: Family
Always negotiate the prices they give you for tours or any other activities, you can probably find a better deal outside of resort. We were able to reduce the price by at least 30%, in some cases even 50%
Score
4 out of 5
Great Family Resort
travelmom Nov 28, 2009
El Cid was a great place to stay. We enjoyed it tremendously! Our 9 yr old daughter and 13 yr old twin boys loved the ... pool. Especially the 2nd level pool with the rock to jump off of. My husband & I enjoyed not having to grocery shop, cook or clean. The grounds and rooms were always kept very clean. The service and friendly atmosphere made our stay just wonderful. The beach was small but beautiful. The waves were pretty calm until a storm started rolling in. Not big enough to boogie board on though. Which were not included! Included were rides on a hobie cat. Fun! You could also use the kayaks too.
Traveler type: Family
We took an easy local bus ride into Puerto Morelos @ 5 pesos/person to go snorkeling. We talked some local guys down to $60 for the 5 of us. It was a 10 min boat ride to the reef where we were lead around for about an hour. Then they took us to another site close to that one to snorkel for another hour. We thought it was great! And a good deal.
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Always negotiate the prices they give you for tours or any other activities, you can probably find a better deal outside of resort. We were able to reduce the price by at least 30%, in some cases even 50%
--Travel Bug, New York, NY Dec 5, 2009
We took an easy local bus ride into Puerto Morelos @ 5 pesos/person to go snorkeling. We talked some local guys down to $60 for the 5 of us. It was a 10 min boat ride to the reef where we were lead around for about an hour. Then they took us to another site close to that one to snorkel for another hour. We thought it was great! And a good deal.
--travelmom, Redding,CA Nov 28, 2009
Hotel offers 24 hour taxi service back to the airport for $35.
--m, massachusetts Nov 25, 2009
Overall score
4.0 out of 5
(34 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
5 out of 5
Simply Relaxing
gary Dec 16, 2009
Peaceful & Relaxing ...
Traveler type: Couples
Score
4 out of 5
Nice Place, good value!
Travel Bug Dec 5, 2009
Nice new hotel built in 2004, we were off season (end of November), perhaps that would explain limited activities especially ... at night. Big plus, it wasn't crowded..... Limited bilingual personnel contributes to lack of excitement when trying to recruit guests for daily activities. Has a good Spa, gym and yoga/Pilates classes, but again if the staff was more comfortable speaking English they would be more successful at making all the activities more exciting. Nice size pool and small water ride and diving hole for the kids. Food is good, but it seems to be the trend in these types of resorts, that buffet is always the best place to eat dinner in terms of variety and quality. Other restaurants are not good at neither food or service, went twice, all orders were messed up, but I should mention that waiters were trying hard (again, perhaps the lack of simple English vocabulary). Rooms are very clean and spacious with good views, they even offer 5 different pillow types, mattress though not comphy. Make sure to check out beech bar at night, nice set up. Location kind of far away from everything, if planning to visit a lot of places outside of the resort, consider the distance (a least 1 hour from parks, Cancun, playa del Carmen etc...)Overall, good resort if you get a good deal....
Traveler type: Family
Always negotiate the prices they give you for tours or any other activities, you can probably find a better deal outside of resort. We were able to reduce the price by at least 30%, in some cases even 50%
Score
4 out of 5
Great Family Resort
travelmom Nov 28, 2009
El Cid was a great place to stay. We enjoyed it tremendously! Our 9 yr old daughter and 13 yr old twin boys loved the ... pool. Especially the 2nd level pool with the rock to jump off of. My husband & I enjoyed not having to grocery shop, cook or clean. The grounds and rooms were always kept very clean. The service and friendly atmosphere made our stay just wonderful. The beach was small but beautiful. The waves were pretty calm until a storm started rolling in. Not big enough to boogie board on though. Which were not included! Included were rides on a hobie cat. Fun! You could also use the kayaks too.
Traveler type: Family
We took an easy local bus ride into Puerto Morelos @ 5 pesos/person to go snorkeling. We talked some local guys down to $60 for the 5 of us. It was a 10 min boat ride to the reef where we were lead around for about an hour. Then they took us to another site close to that one to snorkel for another hour. We thought it was great! And a good deal.
Score
4 out of 5
Low-key luxury
m Nov 25, 2009
The hotel was relatively quiet when we were there the week of November 16, which was exactly what we wanted. The staff were ... all very friendly, and the food was great. There was plenty of room at the beach and at the pool. We don't have children, so it was nice that the kids tended to stay close to one area of the pool, while adults w/o children stayed on the beach or at the other end of the pool. Grounds and rooms were immaculate, and looked just like the photos on their website. Our only complaints: a lot of coral in the ocean and mosquitos. We wished that the hotel put a screen door on the balconies so we could get some fresh air in the room, but the door could not be left open because of the bugs. Overall, a great trip.
Traveler type: Couples
Hotel offers 24 hour taxi service back to the airport for $35.
Score
4 out of 5
Great hotel, Great staff, Great Time
Joe Nov 18, 2009
We came to El Cid for quick three night vacation. The room was great. We upgraded to the Platinum Club before we arrived ... and found it to be worth it. It would not have ruined the trip if we had not upgraded, but it did have its perks. The staff was very nice throughout the resort. The location was great. Isolated from other resorts but close enought to the small town of Puerto Morelos. I didn't find PM worth going to unless you were taking a special tour. The food was good and they tried to mix it up so even if you stayed longer, you should be fine. The drinks were good and had a variety of top shelf alcohol. You might not find everything you want, but there were plenty of options to enjoy yourself. The main pool was cold. But the adult jacuzzi was the perfect temp and close enough to a bar. I would have no problem going back.
Traveler type: Couples
Try to arrange transfers prior to getting to Cancun. There didn't seem to be set taxi or shuttle prices and you can get gouged.
Score
1 out of 5
Disappointed&looks could be deceiving
JOA Nov 14, 2009
My friends and I mostly stayed by the bar and the pool since there wasn't any activities except for outdated board games. I ... feel this resort did not have a good activities schedule for adults and or events. During my stay it rained the whole time so it was very disappointing that the resort didn't really have anything for us adults to do indoors. The staff was not knowledgeable at all and they weren't helpful. We basically had to find out information on our own. Not enough food variety. They only had 2 food buffets and 1 restaurant. In the evening time after 9 all music is shut down and so is the liquor. the lights are also turned off throughout the resort and this I find to be a danger to the people there. I also did not like the fact that the pool and the 1 Jacuzzi is also shut down past a certain time which really doesn't give the people staying there the option to do much of anything in the evening time, which basically forces you to go outside of the resort since the resort is basically pretty much "sleeping" past 11. I have been to Mexico Riviera Maya before and I have never had such a bad time. I know I will never go to this resort again and let alone recommend it to anyone else.
Traveler type: Friends
Go to Playa del Carmen for some real fun!
Score
4 out of 5
Great place to stay
missy Sep 22, 2009
Greeted upon arrival, free upgrade to ocean view was appreciated. Food was good. Service was excellent but we tipped daily a ... total of $20-25 USD between breakfast,lunch and dinner and beach waiter and bartenders. All staff was friendly. I didn't see anyone else tipping,which was a shame.Dinner reservations need to be made early. Platinum upgrade would be necessary in high season but in mid sept we didn't need it. This hotel was definately a 4 star rating. Isolated from town but we liked it that way. Tipping is your key to a fantastic vacation. The staff really appreciate it. I don't think their wages are high enough not be tipped on top of the gratuities the hotel gives them.Rooms were nice and large. Towels a little rough and TP not great. Take water shoes or tevas,reefs in area. Take alot of sunscreen! Go early to Marina restaurant.
Traveler type: Family
Score
5 out of 5
Cancum
Natty Sep 9, 2009
It was very nice and cozy. ...
Traveler type: Family
I love it.
Score
5 out of 5
Wonderful time at El Cid
Steve Aug 30, 2009
We stayed at the hotel for for 6 days, we never left it, we didn't need to. El Cid had a great pool, food, service and ... activities. We are definitely coming back.
Traveler type: Couples
Great water activities
Score
5 out of 5
An Unbelievable experience
Cypress Aug 14, 2009
this hotel had everything one could hope for. the dining was great, the staff were so friendly & helpful. check in & check ... out is a breeze. it's only a 20-30 min ride from the airport. they have many activities to choose from. this was by far the best trip/travel experience.
Traveler type: Friends
if you want to part take in the night life you have to take a cab ride (it's about 20 min & $20)..it's in town Cozumel/Tumun. There are no clubs in the hotel
Score
4 out of 5
Great place to stay with family.
Jenl19 Aug 9, 2009
Loved the place and people. This was our first visit out of the country. Wish it was a little closer to Cancun or Playa de ... Carmen.
Traveler type: Family
Go to Cancun or Playa de Carmen before making attraction plans. Cheaper than the hotel travel agencies.
Score
4 out of 5
Very Enjoyable!!
Mrs. Giles Jul 27, 2009
My husband and I stayed at the El-Cid for our honeymoon. We did the All-Inclusive package and got moved up to the Platinum ... Club for being honeymooners. It was our first time to Mexico and we definitely enjoyed our experience. The All-Inclusive was great because it included ALL FOOD and DRINKS, including any alcoholic beverages (we took advantage and had some Crown Royal for the first time!) I recommend the "reef" drink if you can find someone who knows what it is (try ordering it in the bar in the lobby), but it's green on bottom and blue on top. They also have a special drink called the "riviera maya" which is also tasty. The Platinum Club got us a butler service and they prepared a jacuzzi for us a couple nights with some aromatherapy, kept our mini-bar stocked, made reservations for us, gave us access to movies and computer use...anything. It's definitely a good service to have. It usually took about 30-40 minutes for them to do what we requested, but that was perfectly ok since we were on vacation and didn't really have a time-frame. Just book things in advance and you won't have any trouble! The restaurants were good enough, all very clean and the staff is very quick to get your order and drinks. We got a little tired of the food and felt like we were eating the same thing every day by the end of it. We took advantage of guacamole, pico de gallo and margaritas whenever we could and that lack of variety could've been our downfall... We went from July 19-25th and it was extremely hot, but sunny every day except for Friday when it was overcast. The forecast kept saying thunderstorms every day, so I was getting worried, but we never saw them...
Traveler type: Couples
Tulum and Xel-Ha excursions were all in one. We went to Tulum in the middle of the day and I almost passed out from the heat. Wear a hat, sunglasses and lots of sunscreen. A lot of places only allow bio-degradable sunscreen, so you might want to just buy that when you get to Mexico. Tulum is beautiful, but not very interactive. Xel-Ha was really busy, but it was neat seeing the dolphins, parrots, manatees, tucans and iguanas out and about. We snorkeled and tubed down the river.
Score
4 out of 5
Very nice hotel.
Aimless May 9, 2009
We had a wonderful time at El Cid. All of the staff were very friendly, clean rooms, great pool, lots of wonderful ... activities. The food was good, service incredible, staff very attentive. My only complaint was at the spa. I did the tezmacal (not cheap) I was told when I booked that it was a minimum of 2 1/2 hours, but to allow 4. They had finished in 1 hr 45 minutes, turns out they had booked another to follow mine just 2 hours later! It felt a bit rushed, and now I know why.
Traveler type: Family
Score
4 out of 5
Lovely pool and beautiful beach setting
Ms. Teach Apr 25, 2009
Do not fall for the ocean view and lobster dinner. There is no lobster and the view that we paid extra for ended up having to ... be a long discussion with the hotel manager to finally get one. The hotel tells you that it is not their problem at the front desk- speak to a manager if this happens as it happens alot. Too bad about the front desk staff and conscierge as the rest of the staff is great.
Traveler type: Family
Puerto Moreles is a very tiny village with a few shops. It is worth a taxi drive in to say you saw it but souvenirs are cheaper in the hotel lobby.
Score
4 out of 5
OUSTANDING vacation!!
VERY HAPPY CAMPER Apr 22, 2009
We had a WONDERFUL time at Hotel Marina El Cid!! The entertainment staff is excellent as is all of the staff. This was our ... second stay at El Cid and it was even better than the first time!
Traveler type: Family
Be sure to take advantage of the activities offered by the entertainment staff.
Score
3 out of 5
Rooms are a scam
Mom Apr 22, 2009
Upon arrival our room wasn't ready, told to come back in 30 minutes. Returned and waited a while longer and then went to the ... room, and the room had a king size bed for 3 people. Went back to front desk and was told I would have to pay additional for a different room. Argued with staff, until I was given a room with a king bed and a murphy bed (not comfortable) but did not have to pay extra. The rooms do not have a bathroom, they have a glass door which has a toilet and another glass door where the shower is. No privacy to dress. Only one family out of the five families got the room they booked. Felt like it was a scam to get more money. Buffet selections were so-so, reservation only restaurant was awful. Had a table for 20 and they split the table in half with servers and each half ate at different times. Housekeeping was another nightmare. They would take your towels but not leave clean towels or it would be 4:00 and they still hadn't cleaned your room. I wouldn't recommend this resort.
Traveler type: Family
Score
4 out of 5
El Cid Mar 2009
Husky Mom Apr 22, 2009
The hotel is very much a family hotel. Very...very nice. However, there are no activities after 10:00 pm. The spa is ... wonderful...would highly recommend. I booked the honeymoon suite with ocean view....nice room...horrible view...complained and was switched to ocean side room which was very nice. You can get some real savings if you want to give up 1 1/2 hours to listen to their sales pitch. It was almost worth it until the guy become really pushy, borderline harassment. Another couple we were with sat through it and did not have any problems. There are a lot of beach amenities...very nice.
Traveler type: Couples
If you are planning on going snorkeling go into Puerto Morales and book it for half price.
Score
2 out of 5
Nice, but I would not recommend it.
Hot Stuff Apr 9, 2009
The hotel was chosen for a relaxing vacation. We even paid more on the Orbitz site to get a better room (don't waste your ... time doing this the hotel does not honor it). We also emailed ahead of time and asked not to be in Bldg 18 because of the bird noise-we were put in bldg 18. The birds start squaking at 4 AM. We paid for the Platinum Club bc we heard it was so much better-do not waste your money. You get the same selection of alcohol as everyone else and the club is always out of bottled water. We could hear everything out neighbors did and said. The power went out in our building which-from reading on line this is a weekly occurance. If you like to workout in a gym this is not the place for you. The staff was very kind and friendly especially the staff in the restaurants.
Traveler type: Couples
Don't pay for the Platinum Club.
Score
4 out of 5
Great Resort
Kathy Mar 3, 2009
Had a great time. Staff was excellent from the front desk to room service. We wanted a hotel to be seperate from others. ... Enjoyed the beach without people trying to sell stuff. Beach was unbelievable. We will return to this resort.
Traveler type: Friends
Score
2 out of 5
Nice Staff, a mess up daily
Jina Jul 26, 2008
We were supposed to get a daily newspaper (in english) delivered to our room and only received it twice (were there for 5 ... days)and one was in spanish. We put in a breakfast order twice and only received it once. I guess room service forgot. On our last day there we woke up to find that our coffee maker in our room was missing the carafe, we called to report it and they said someone would come to the room, but by the time we had to check out we still never received a coffee carafe, to make coffee that day. The power went out on a daily basis usually only for a minute or two but on the last night there it was out for at least a couple hours in the middle of the night which meant no air conditioning and no ceiling fan and no water either. It was hot and humid there so that was not fun, we woke up because it was so hot. They do not tell you unless you ask someone, but there are crocodiles in the lagoons at the resort, I really did not mind that since they seemed to stay in the water and not walk around the resort (although they could, there are NO fencing or anything to keep the crocodiles in or to keep children out). I saw one in the lagoon in front of my balcony, the lagoon where you have to walk over a bridge to get to the rest of the resort, and feel that they should at least put signs up or something to warn the guests since small children were running right by the lagoon chasing iguanas, and the crocodile could have easily attacked the children if he wanted to. The food was somewhat bland, pretty much the same things at the buffet. The crepe's were wonderful though. The pool area and beach are nice, but wear water shoes or something at the beach since I stepped on something in the water (like a pipe or something) and hurt my foot. The staff are very friendly, the bartenders at the pool are wonderful, and the resort is very clean, that is all that is good about this hotel.
Traveler type: Couples
If you want to shop, take a trip to Cancun since there is nothing around this resort.
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
Always negotiate the prices they give you for tours or any other activities, you can probably find a better deal outside of resort. We were able to reduce the price by at least 30%, in some cases even 50%
--Travel Bug, New York, NY Dec 5, 2009
We took an easy local bus ride into Puerto Morelos @ 5 pesos/person to go snorkeling. We talked some local guys down to $60 for the 5 of us. It was a 10 min boat ride to the reef where we were lead around for about an hour. Then they took us to another site close to that one to snorkel for another hour. We thought it was great! And a good deal.
--travelmom, Redding,CA Nov 28, 2009
Hotel offers 24 hour taxi service back to the airport for $35.
--m, massachusetts Nov 25, 2009
Try to arrange transfers prior to getting to Cancun. There didn't seem to be set taxi or shuttle prices and you can get gouged.
--Joe, Omaha, NE Nov 18, 2009
Go to Playa del Carmen for some real fun!
--JOA, Brooklyn, NY Nov 14, 2009
I love it.
--Natty, Los Angeles Caligfornia Sep 9, 2009
Great water activities
--Steve, Kalamazoo Michigan Aug 30, 2009
if you want to part take in the night life you have to take a cab ride (it's about 20 min & $20)..it's in town Cozumel/Tumun. There are no clubs in the hotel
--Cypress, Bronx, NY Aug 14, 2009
Go to Cancun or Playa de Carmen before making attraction plans. Cheaper than the hotel travel agencies.
--Jenl19, Albuquerque, NM Aug 9, 2009
Tulum and Xel-Ha excursions were all in one. We went to Tulum in the middle of the day and I almost passed out from the heat. Wear a hat, sunglasses and lots of sunscreen. A lot of places only allow bio-degradable sunscreen, so you might want to just buy that when you get to Mexico. Tulum is beautiful, but not very interactive. Xel-Ha was really busy, but it was neat seeing the dolphins, parrots, manatees, tucans and iguanas out and about. We snorkeled and tubed down the river.
--Mrs. Giles, Bozeman, MT Jul 27, 2009
Puerto Moreles is a very tiny village with a few shops. It is worth a taxi drive in to say you saw it but souvenirs are cheaper in the hotel lobby.
--Ms. Teach, Stratford,Ontario Apr 25, 2009
Be sure to take advantage of the activities offered by the entertainment staff.
--VERY HAPPY CAMPER, Rocky Mount, VA Apr 22, 2009
If you are planning on going snorkeling go into Puerto Morales and book it for half price.
--Husky Mom, Minnesota Apr 22, 2009
Don't pay for the Platinum Club.
--Hot Stuff, Baltimore, MD Apr 9, 2009
If you want to shop, take a trip to Cancun since there is nothing around this resort.
--Jina, San Jacinto, * Jul 26, 2008
Snorkeling / Fishing
--Gurjeet, USA May 28, 2008
need a taxi to get to cancun.takes about 15 minutes to get there.
--David, San Antonio, TX May 1, 2008
The only place nearby is the small town of Puerto Morelos. There is a small shopping area there. If you want to leave the resort, it probably is by cab and a half hour anywhere other than Puerto Morelos. We enjoyed a shopping trip to Playa De Carmen, about $35 dollars each way but 5th avenue was a good shopping zone.
--william, USA Apr 7, 2008
the entertainment at night was very good from the melody band in the lounge to the fire show on the beach.
--Gilles, Boston, MA Feb 29, 2008
There is nothing nearby.
--Mary, USA Sep 8, 2007
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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CST 2063530-50;
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