Hotel details

great family vacation

Happy Traveler Nov 9, 2009

Would recommend to a friend!

Rooms spotless and beautiful, views spectacular, staff friendly, Pools and attractions GREAT! Especially loved lazy river ... and rapids with slides. Loved swimming with dolphins. Swam in different pool and beach every day. Only issue was being there in off season, half the restaurants were closed. We would eat at a restaurant one day and love it, return the next day and it would be closed. Each day they print a list of which restaurants that open that day and the list is different every day.

Altantis

joe Nov 2, 2009

Would recommend to a friend!

Great fun weekend, grat food and drink and the best service ...

You need to know

Frequent traveler Oct 12, 2009

All water activities on grounds; beach Visited downtown/straw market/lunch On par with other trips; hotel/amenties are ... good. Staff not the most helpful; Outrageous costs for food; charged even for use of fitness center. Check all charges prior to departure(charges added for services not used)

Superior Experience!

JW and GW Oct 11, 2009

Would recommend to a friend!

Our Atlantis vacation was amazing! Upon arrival, we were upgraded to the West Tower, 19th floor facing the water. It was ... centrally located to everything!! The entire staff was very friendly and helpful at all times. Our 7-day stay hardly seemed adequate to experience all the amenities: Aquaadventure, the Dig, Casino, Comedy Club, the theatre, beach, gardens and so much more. We even got to attend the red carpet premier of Ugly Betty.

UNBELIEVABLE!

Litewallace Oct 6, 2009

Would recommend to a friend!

The Atlantis is beautiful. Like a dream! Clean, friendly, interesting, exciting. I'm now a life time customer. Going back ... next year! One of those places you just have to see!

Not the best of Atlantis

Sabrina Sep 28, 2009

Would recommend to a friend!

The Royal Tower was suggested as the best one, but the Cove was newer and much more modern. The Royal tower was centrally ... located, but none of the buildings are far away. The hotel service was so, so. The room also just so, so average room.

Weekend Excursion

Yu II Sep 21, 2009

Would recommend to a friend!

We enjoy all the pool activities available at the Royal Tower, the beach, and the downtown Flea Market. Atlantis is ... everything we expected and more : )

Heaven on Earth

Bahama Mama Sep 8, 2009

Would recommend to a friend!

First class service all the way. The Friendliest staff. I arrived early around noon and was immediately checked in and given ... a free upgrade to a sweet in royal towers!! awesome. For no reason at all, I did not even ask.

Better than I dreamed...

Bahama Momma Sep 1, 2009

Would recommend to a friend!

At first I thought I had paid too much for a hotel room. I didn't realize that I was paying for a fantastic entertainment ... destination. It was well worth the price if you like water activities. I particularly liked the Canyon White Water ride. Food is pricey but good.

Atlantis, Paradise Island

Joanne Aug 30, 2009

The hotel is in a beautiful location and the pools are great for kids, especially the water slides. The cab ride from the ... airport was $60!!! The staff were helpful, but not overly friendly. Rooms were clean and beds very comfortable. However, for the price it costs to stay there, I was extremely disappointed in the selection, quality, and cost of food & beverage. Water was very expensive ($4-$5 per bottle). We had the casual dining plan and the food was average at best and the buffet was the same every day. I've stayed at less expensive all-inclusive resorts and have had better food and service.

Vacation Factory

Tentman needing R&R Aug 28, 2009

Staff unfriendly with some exceptions. Hotel staff had no idea what to do with orbitz vouchers. No personal service. ... Treated like cattle. Move them in, move them out. For the money paid, I would of expected better service. The Royal Towers could be a great facility but the service was lack luster. Majestic tours not very friendly. The dinner cruise was a total waste of time and money. Burger King would of been a better choice. Was not happy being picked up for Airport return 3 1/2 prior to flight. No need for that. Sitting at airport for 2 1/2 is not my idea of how to end a vacation. If you are looking for a place to relax and getaway for a quiet time this is not it. If you are looking for Disney World in the Caribbean, where everything cost three times as much as it should, this is the place for you. Even with a dining plan the meals just didn't come close to what we expected on a vacation. For that kind of money the quality and service should be better. Of the three restaurants we dined at, Carmines, Bimini Road and Chop Stix, the only one that was appealing and the food of value was Carmines. They treated us nicely. Very commercialized vacation.

Disappointed with Royal Towers

Diasppointed Aug 28, 2009

I was very disappointed with the royal towers room. There was a light out which needed to be replaced during my stay. There ... were also no robes or iron which i realized when I went to go use them so I needed to call to have them brought to the room. I feel such things are part of the general maintainence in a hotel like this. For the money I spent I thought it would be better.

expensive,expensive and expensive

Me Aug 27, 2009

Would recommend to a friend!

Very good for the whole family,just everything too expensive ...

Alantis Royal Towers

CA Traveler Aug 19, 2009

Would recommend to a friend!

Booking the room through a site like Orbitz lead to the assignment of a terrible location in the towers. When we inquired ... about getting off the second floor so that we could see something besides a Palm Tree, the staff informed us that booking through a travel site leads to being assigned the worst rooms. The hotel itself is huge and very crowded. This is made even worse on the days the cruise ships are in port. The hotel sells use of the facilities to the passengers and the place becomes so crowded it is hard to find room by the pools or use the water attractions because of the size of the crowd. It is extremely expensive and we joked the whole time that if they could sell the air for you to breath they would. All the negative above being said, the hotel is incredible and the water theme park is very fun. We had a blast even though we came home with no money.

Very Comfortable

Sappster Aug 19, 2009

Would recommend to a friend!

This hotel is spectacular. The room was nice and comfortable. The view from the balcony is breathtaking! We wished that ... the balcony had more room for chairs. There is only enough room to stand. It would have been great to spend more time taking in the scenery from the balcony. There is plenty to do and see. The aquariums and pools are unbelievable. We enjoyed everything including the SPA. Our only complaint was that things were a bit crowded at meal time. You'd better make a reservation for dinner. There were many families there and sometimes the kids got a bit rowdy. Overall fantastic visit!!!!

Disneyland take 2!

Discriminating Traveler Aug 17, 2009

The Atlantis is very pleasing to the eye...the architecture is very detailed and beautiful. Overall, the hotel is massive ... and crowded (and we went in August!). Cruise ships dock in Nassau and transport people to the hotel for the day which adds to the crowdedness. The food is mediocre at best. Stay away from Lagoon Bar and Grill and hate to say it, Mesa Grill. While the food is overpriced, we expected the high prices based on previous reviews. Eat at Nobu every night if you can....the only place to eat is worth the price! If you are traveling as a couple, this is not the resort for you. If you have kids, they have ample slides and activities. The lines were always very long, even to get towels! I would much rather drop $2K and go to Disney with my family rather than the Atlantis. During the day, eat poolside at one of the grab and go grills that offer value menus - - food was good for the price. Our room was nice and well maintained by the staff. Great view of harbor - save your money and get the harbor view instead of ocean. There is very little beach at the Atlantis - there are several beaches, but small and crowded. My one final comment is the power outages - be prepared. The power goes out several times a day....and we got stuck once in the elevator! The staff didn't seem too concerned so apparently it was a normal occurrence. Overall, Atlantis is not worth the money, is too crowded and overpriced. Better off going somewhere more intimate if your traveling as a couple or going to Disney or a Beaches if you have kids.

Royal Towers - Awesome Stay!

Tracy Aug 15, 2009

Would recommend to a friend!

The hotel was great. We were travelling as a family - 6 in total, with three older teens and three adults. We had requested ... adjoining rooms so we could coordinate schedules, and when we arrived, we were told they had trouble accommodating that request, so they upgraded us to an Executive Suite, and the adjoining Queen Room next door!! The suite had great views of the resort and the ocean and there were two bathrooms, so our teen could do make-up, etc. in her own space, after her shower. We all shared the sitting room, which was perfect for TV watching and our other "down" times. Tons to do - never a dull moment. Loved the pools, ocean, water rides. Food was good in all the restaurants we tried, but we thought that Chop Stix was too pricey for what was average/good Chinese food ($30+ per plate!). Mesa Grill was FANTASTIC. Would eat there at every stay. Service was great - the folks who took care of our rooms were attentive and friendly - loved them -especially [...]. Need more bottled water and Diet Coke/Diet Pepsi bottles for sale on the premises. We had to leave the resort to get bottled beverages because there was only juice at the sundry shops. All the restaurants were LOUD. I know there are alot of people, but it might be better to lower the volume of piped in music in some locations. It was hard to hold any dinner-time conversations with our family - even in Mesa Grill. Finally, the hospitality/transition area was terrific. Plenty of lockers and towels. It allowed us to enjoy our final day outdoors, after check-out, which was awesome, since we had a night flight. We will definitely come back - and hope to get another fantastic room when we do!

AWESOME, NEVER A DULL MOMENT

Karen Aug 15, 2009

Would recommend to a friend!

Couldn't have selected a better hotel. It had everything. Never a dull moment, from pool, lazy river, beach, slides, casino, ... free movie theater, comedy club, aquarium,spa, gym shopping and restaurants. It was awesome. Undeniably the best vacation we've ever had.

Great trip - travel tips....

Zevo Aug 14, 2009

Would recommend to a friend!

When we travel we prefer the Ritz Carlton because we love the level of service they provide. However, with the kids, we ... decided to try Atlantis. We were with another family and together we have 5 kids, ages 9,11,11,12,14. We stayed in the Royal Towers which is central to everything. It was beautiful and the staff was very friendly. However, I think next time we will stay at the Cove. If you don't like crowds of people, the pool by the Cove (not the private one because that is reserved strictly for the Cove residents), but the other pool is fantastic - waterfalls, caves, zero entry, it is 2 steps away from the beach and there is a food stand right there. There is also an entrance to the Rapids (lazy river that isn't so lazy) right there as well. The Cove beach is very quiet, not a lot of people, and it is beautiful. If you like lots of people around and you want to rent jet skis and the banana boat, etc. then the main beach (I think it is the Atlantis Beach) is the one for you. The main pool in front of the Royal Towers is also beautiful, but there are definitely more people there. The downside is definitely the price of the food and trying to get dinner reservations at a reasonable hour. I highly recommend taking a Taxi outside the resort to a restaurant. There are several good ones out there. We snorkeled at the Cove beach and in the lagoon. Believe me, there isn't anything special in the lagoon that isn't at the beach. We definitely preferred snorkeling at the beach. The jet skis are $70 for 1/2 hour but we were able to negotiate $100 for a full hour so we did that. The banana boat is $15 per person. We had 4 people who wanted to go and one guy wanted us to wait until they had a total of 8 people. We went to another guy and told him we wanted to go now or we were leaving and he took the 4 of us. I also recommend buying ahead of time some beach toys, water balls, and don't forget your sunblock. The prices there are astronomical for those things. I brought some sand toys, an inflatable raft, and the little water balls, then I gave them to some kids on our last day. What I paid $10 for was about $70. And one last thing - the best time to go on the slides is between 5-7. That is when the lines are the shortest.

"Great location and view,friendly staff"

Gail Aug 11, 2009

Would recommend to a friend!

We stayed at this hotel because of its location and access to the pools and beach. The view from our room was exceptional and ... the staff was friendly. Our room was even upgraded when something we requested was not available. The manager was pleasant and accomodating. We would definitely come back again and stay at this hotel.