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Best Western Hotel Carlos V

User score 3.3 out of 5 See all reviews
C/ Maestro Victoria, 5,Madrid, Spain 28013
Book this hotel
from 88 USD
/ night*
Price Assurance

Terms and conditions

*rate found for check-in Dec 12, check-out Dec 14

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1200
Check-out: 1200
Local currency: USD

The Best Western Hotel Carlos V is a classically decorated hotel in the pedestrian area of the tourist and historical center of the city, where everything has been designed to make your stay comfortable. The hotel offers airport transfer, bar, concierge, Internet access - high-speed, Internet access - wireless, laundry service, lift/ elevator, lobby, non-smoking rooms, reception, room service and safe deposit box.

Hotel policies

Check-in: 1200
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 12, check-out Dec 14

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.3 out of 5

(5 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: C/ Maestro Victoria, 5, Madrid, Spain  28013  

 
 

Area served

Madrid.

Area airports

Madrid Barajas International Airport MAD.

Description

Its privileged location between Gran Vía and Puerta del Sol, will allow you to discover the most prominent commercial and shopping street of the city, next to the hotel (Preciados street), as well as the historical centre, the Plaza Mayor, the Royal Palace, the Prado Museum, the Thyssen Museum, and more.

Amenities

  • Internet Access
  • Wireless internet
  • Concierge
  • Room service

Please enter check-in and check-out dates to the right to select a room

Double/Twin Room

Room with one double bed or two single beds. Offers mini bar, shower, bath, safety deposit box, TV, telephone, air conditioning, bathroom amenities, hairdryer,work desk,color TV, Internet access, laundry service, non-smoking rooms, room service,tea and coffee making facilities.

Single Room

Room with one single bed. Offers mini bar, shower, bath, safety deposit box, TV, telephone, air conditioning, bathroom amenities, hairdryer,work desk,color TV, Internet access, laundry service, non-smoking rooms, room service,tea and coffee making facilities.

Triple Room

Room with three single beds. Offers mini bar, shower, bath, safety deposit box, TV, telephone, air conditioning, bathroom amenities, hairdryer,work desk,color TV, Internet access, laundry service, non-smoking rooms, room service,tea and coffee making facilities.

Quadruple Room

Room with one double bed and two single beds. Offers mini bar, shower, bath, safety deposit box, TV, telephone, air conditioning, bathroom amenities, hairdryer,work desk,color TV, Internet access, laundry service, non-smoking rooms, room service,tea and coffee making facilities.

Hotel policies

Check-in: 1200
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 12, check-out Dec 14

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.3 out of 5

(5 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

Quick tip

a great place to stay

buddhahardee Nov 15, 2009

Would recommend to a friend!

Most excellent location. Fine staff. Average resturant (but why eat onsite). Will stay again ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Entertainment tip, Short Walk

So very close to La Puerta Del Sol a major hub for Spanish fun. also within walking distance to the Prado museum and many othe attactions.


Expand full review

Score

2 out of 5

Hotel Carlos V

tmw Sep 29, 2009

This hotel has a friendly staff and is located in the pedestrian area of Madrid. The hotel, however, is an older hotel and ... does not have all of the modern conviences of new hotels. For this reason the cost of the hotel seems to be too much. It is quiet and restful though.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
2
Hotel Staff:
5
Value:
1
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Excellent location and good hotel!

Annie May 22, 2009

Would recommend to a friend!

Hotel was very clean. Location is excellent...walking distance to city center so dining is not a problem. El Corte Ingles, ... Madrid's one-stop shopping center is just a few feet away. Their breakfast is just ok but could be improved so travelers can enjoy their eating in their dining area w/c was nice.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Recreation/Attractions tip, Short Walk

Everything is accessible from the hotel! We made a good choice!


Expand full review


See all 5 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Entertainment tip, Short Walk

So very close to La Puerta Del Sol a major hub for Spanish fun. also within walking distance to the Prado museum and many othe attactions.

--buddhahardee, Pine Level nc Nov 15, 2009

Recreation/Attractions tip, Short Walk

Everything is accessible from the hotel! We made a good choice!

--Annie, Henderson, NV May 22, 2009

See all quick tips

Reviews from our customers

Overall score

3.3 out of 5

(5 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

Quick tip

a great place to stay

buddhahardee Nov 15, 2009

Would recommend to a friend!

Most excellent location. Fine staff. Average resturant (but why eat onsite). Will stay again ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Entertainment tip, Short Walk

So very close to La Puerta Del Sol a major hub for Spanish fun. also within walking distance to the Prado museum and many othe attactions.


Expand full review

Score

2 out of 5

Hotel Carlos V

tmw Sep 29, 2009

This hotel has a friendly staff and is located in the pedestrian area of Madrid. The hotel, however, is an older hotel and ... does not have all of the modern conviences of new hotels. For this reason the cost of the hotel seems to be too much. It is quiet and restful though.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
2
Hotel Staff:
5
Value:
1
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Excellent location and good hotel!

Annie May 22, 2009

Would recommend to a friend!

Hotel was very clean. Location is excellent...walking distance to city center so dining is not a problem. El Corte Ingles, ... Madrid's one-stop shopping center is just a few feet away. Their breakfast is just ok but could be improved so travelers can enjoy their eating in their dining area w/c was nice.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Recreation/Attractions tip, Short Walk

Everything is accessible from the hotel! We made a good choice!


Expand full review

Score

1 out of 5

WHEN THE GUEST DON'T COME FIRST....

EASY TRAVELER May 19, 2009

VERY UNFRIENDLY STAFF, THEY LOCKED THE DOORS AND GO TO SLEEP IN THE MIDDLE OF THE NIGHT, WHEN YOU RING THE BELL COULD TAKE ... FOREVER FOR THEM TO OPEN (AND THE HOTEL IS IN A LONELY ALLEY AT THESE HOURS), THE FRONT DESK GAVE ME THE DIRTIEST LOOK BECAUSE I WOKE HIM UP! THE SHOWER WOULD GO SUDDENLY FROM BOILING TO ICED COLD WATER, NEVER JUST WARM, COMPLAINT ABOUT IT, THEY SAID "IT HAS BEEN HAPPENING" GOT CHANGE OF ROOM WITHOUT ASKING IF I NEEDED HELP, PROBLEM CONTINUE THE SAME IN NEW ROOM, NEVER ASKED ME IF THE PROBLEM WAS SOLVED, STAFF NEVER SMILED, NEVER MADE EYE CONTACT, WHEN I CHECKED OUT THEY TOLD ME THE PROBLEM WITH THE SHOWER WAS MY FAULT BECAUSE IT HAD TO BE IN "CERTAIN POSITION"...WELL IS NICE TO BE TOLD ABOUT THAT THE VERY LAST DAY ON MY WAY OUT!!!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
5
Room cleanliness:
3
Hotel Staff:
1
Value:
3
Dining options:
3

Traveler type: Single


Expand full review

Score

4 out of 5

Very good location

Fariborz Dec 21, 2008

Would recommend to a friend!

Best Western Carlos V is located at one of the most central locations of Madrid. You don't need to use metro just walking ... distance to all the shopping places and most historic sites. The wireless internet access is only working in the dinning area and if you have a street facing room you will have a lot of outside noise as the walls and windows are not sound proof. The location is very difficult to find on your own since it is in a ally unless you are taking a taxi. Beside the location I was not impressed with this hotel.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
3
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Entertainment tip, Short Walk

So very close to La Puerta Del Sol a major hub for Spanish fun. also within walking distance to the Prado museum and many othe attactions.

--buddhahardee, Pine Level nc Nov 15, 2009

Recreation/Attractions tip, Short Walk

Everything is accessible from the hotel! We made a good choice!

--Annie, Henderson, NV May 22, 2009

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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I have a promotion code.

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