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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
*rate found for check-in Jan 22, check-out Jan 25
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
* * rate found for travel from Dallas/Fort Worth to Cancun on dates 03/01/10 to 03/04/10
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
A romantic beach front resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts an 170-slip inland marina and a spectacular Greg Norman signature golf course right on the Caribbean. Situated just 20 minutes north of Cancun, Playa Mujeres is the latest luxury development destination in the region removed from but convenient to the activity of Cancun proper.
The architecture and decor of Excellence Playa Mujeres are contemporary and luxurious, both inside and out. Each spacious room and suite is extravagantly furnished with the latest amenities, including an extra-wide L-shaped sofa, 42" flat-screen TV, wireless Internet and a radio with Ipod connectivity. The sumptuous all-marble bathrooms include a double shower for two and a separate water closet. Each suite has an expansive private terrace outfitted with comfortable lounge furniture and a private round Jacuzzi with indoor and outdoor access. With seven swimming pools meandering through the resort, and many of the suites outfitted with their own rooftop terrace and HydroSpa Pool, the calming and restorative effects of water are always close at hand.
BEACH, LAND & WATER ACTIVITIES INCLUDES:
Kayaks,snorkeling, sailing,windsurfing,deep sea fishing*,private jacht excursions*,introductory scuba lessons, scuba diving with instruction*,aerobics & water aerobics,water polo,fitness,yoga,jogging,Spanish,dancing & cooking lessons,library,theme nights,beach volleyball & football,tennis,basketball, football,bicycles,table tennis,darts,board games, archery,air rifle shooting & billiards. *additional costs may apply
FITNESS CENTER AND CARDIO-CONDITIONING FACILITY
When you're ready for a workout, our comprehensive 3,500 square foot on-site gym brings you the full range of exercise equipment and classes. Our deluxe exercise facility offers complete weights and state-of-the-art cardio equipment including treadmills, lifecycles and step machines, in addition to rooms for daily classes in spinning, yoga and aerobics. Our Fitness Trail provides a scenic, tropical route for walkers and joggers.
INCLUSIONS
Guests staying at the Excellence Playa Mujeres will enjoy 24-hour all-inclusive service, which includes:
- 8 a la carte international dining options, no reservation required
- 2 a la carte lunch options (Grill & Deli)
- 1 buffet restaurant for breakfast & lunch
- Spa cuisine available for breakfast, lunch & dinner
- 11 bars, unlimited Natural fruit juices and soft drinks
- Unlimited international premium and domestic alcoholic beverages
- 24 hour room service
- Pool and beach waiter service
- 7 swimming pools (4 heated in winter, 2 of them in Excellence Club section) with a total of 55,500 sq. feet
- 4 Outdoor hot water Jacuzzis (2 of them in Excellence Club section) + 5 pool integrated whirlpools
- Non-motorized water sports Fully equipped Fitness center with state-of-the-art equipment
- Wedding Gazebo.
- Game room
- Library
- All taxes and gratuities
Excellence Club Room Amenities
Access to the Excellence Club lounge, including private check in and check out, early check in and late check out (based on availability), private lounge (7am to 11pm) with free internet access, smart buffets & bar service, Bvlgari toiletries, upgraded minibar, room service express, complimentary newspaper in room, complimentary beach bag for use during your stay, shoe shine service, daily fruit basket in room, fresh flowers in room upon arrival, in room premium liquor menu including wine and liquor preference, private concierge desk in every floor (7am to 11pm), 2 private pools (heated in winter) and 2 independent jacuzzis (with hot water).
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Jan 22, check-out Jan 25
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
* * rate found for travel from Dallas/Fort Worth to Cancun on dates 03/01/10 to 03/04/10
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.8 out of 5
(305 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: Playa Mujeres, Cancun, Mexico 77400
Playa Mujeres, Cancun.
Cancun International Airport.
Playa Mujeres is Cancun's newest resort destination. Set in a virgin oasis onthe mainland sheltered by Isla Mujeres, Playa Mujeres feels wonderfully remoteyet is conveniently only 25 minutes from Cancun International Airport.Excellence Playa Mujeres is at the heart of a self-contained resort communitythat includes a world-class golf course, exclusive residences, a variety of finedining and shopping, and a marina with a capacity for 250 vessels. Integratedcarefully into the gorgeous natural Caribbean landscape, Excellence PlayaMujeres brings contemporary luxury to the wilds of the region.
No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
- Swim-up pool bar open from 10:00 am to 6:00 pm
At this restaurant you can taste wines from the entire world and enjoy our bit size creations. . DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Open for breakfast a la carte (from 11 am), and for lunch Deli a la carte with salad bar No reservation required. Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
The serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous Mediterranean Cuisine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access.
This Palapa-restaurant is open most of the day. The hotel serve a late breakfast a la carte, a snack/grill a la carte for lunch and for dinner is our Steak House restaurant. No reservation required. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Enjoy one of the most elegant restaurants, the French Cuisine & wine cellar. This restaurant is open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Sol - Pool & beach bar by the main pool open from 9:00 am to 5:00 pm
Cielo - 2 pool bars at the Excellence Club section open from 9:00 am to 5:00 pm
Alegría - Piano bar/sing-along bar & comedy club open from 9:00 pm to 1:00 am.
Stars Theater Bar open from 6:00 pm to 1:00 am
La Habana Cigar Bar open from 3:00 pm to 11:00 pm
Revive - Fruit juice bar by the Spa open from 8:00 am to 4:00 pm
X Lounge - Chill-out lounge on the beach open from 7:00 pm to 12:00 am.
Coffee bar on the main square, serving ice cream and pastry treats in the afternoon, open from 10:00 am to 1:00 am
Lobby bar open from 9:00am to 1:00am
Taste our Asian & Japanese Restaurant, where you will find different options from each oriental cuisine. This restaurant has got 4 tepanyaki stations where our chefs will cook only for you. Open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: It is required long pants, polo shirts with neck and sleeves or shirts with sleeves and neck, shoes semi-closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
This Mexican restaurant has got two different areas, a Mexican patio and indoor restaurant. Enjoy the real mexican food and our variety of Tequilas. Dinner a la carte. No reservation required. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, shirt with sleeves and neck, shoes semi closed and dress sandals (leather sandals); Ladies - Casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; The access will not be permitted to the restaurant in undershirt with or sleeveless, and/or in beach sandals
Excellence Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, ranging from intimate boardrooms to larger indoor and outdoor reception areas and flexible breakout rooms, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Jan 22, check-out Jan 25
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
* * rate found for travel from Dallas/Fort Worth to Cancun on dates 03/01/10 to 03/04/10
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.8 out of 5
(305 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
5 out of 5
weekend away with hubby
sexy mom Dec 22, 2009
Lots of sex, great x-rated movies on cable,did yoga played pool volley ball and just relaxed The night shows weren't great ...
Traveler type: Couples
the food was excellent,
Score
5 out of 5
Great Experience Again
IowaCouple Dec 12, 2009
We looked for a place to rest, watch the ocean and be pampered for a relationship recharging getaway. We were not ... disappointed in any way! When we arrived at the resort, we were greeted with a glass of champagne and the words, "Welcome, home." That's not how it works at our home but it was a great start to a vacation. We had no complaints during our stay and would rank this trip (our second to Excellence) at the top of the all-inclusive resort brands we have visited so far including Dreams, Iberostar and Occidental Grand.
Traveler type: Couples
Score
5 out of 5
First visit -- will return
MO Dec 9, 2009
We have stayed in several places in Cancun, and this was our first visit to this resort. It is now one of our favorite ... places, and we will return. We paid more for the benefits of the Excellence Club suites -- worth it. Service throughout the resort was great. The resort offers a nice variety of restaurants, and the food was tasty. Very comfortable beds and a fabulous shower! Our experience was nine out of ten stars!
Traveler type: Family
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
the food was excellent,
--sexy mom, new york Dec 22, 2009
Relaxing and peaceful
--Captain Mitch, Dallas TX Dec 4, 2009
Not all restaurants are open all nights so plan your evening meals to maximise the restaurants in the hotel - French and Mexican were very enjoyable. Didn't think that much of the tapas restaurant.
--Mags, New York, NY Nov 30, 2009
Overall score
4.8 out of 5
(305 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
5 out of 5
weekend away with hubby
sexy mom Dec 22, 2009
Lots of sex, great x-rated movies on cable,did yoga played pool volley ball and just relaxed The night shows weren't great ...
Traveler type: Couples
the food was excellent,
Score
5 out of 5
Great Experience Again
IowaCouple Dec 12, 2009
We looked for a place to rest, watch the ocean and be pampered for a relationship recharging getaway. We were not ... disappointed in any way! When we arrived at the resort, we were greeted with a glass of champagne and the words, "Welcome, home." That's not how it works at our home but it was a great start to a vacation. We had no complaints during our stay and would rank this trip (our second to Excellence) at the top of the all-inclusive resort brands we have visited so far including Dreams, Iberostar and Occidental Grand.
Traveler type: Couples
Score
5 out of 5
First visit -- will return
MO Dec 9, 2009
We have stayed in several places in Cancun, and this was our first visit to this resort. It is now one of our favorite ... places, and we will return. We paid more for the benefits of the Excellence Club suites -- worth it. Service throughout the resort was great. The resort offers a nice variety of restaurants, and the food was tasty. Very comfortable beds and a fabulous shower! Our experience was nine out of ten stars!
Traveler type: Family
Score
5 out of 5
What's not to like???
Phil W2GE Dec 6, 2009
Been to Cancun, Riviera Maya 9 times in the past.. this is BY FAR the best we've been too. Staff couldn't have been ... friendlier, ROOMS are awesome... Food was very good, not American 5 star great but definitely a cut above what you would EVER expect to get. GO, GO, Go.. Special place.. loads of honeymooners, people there to celebrate special birthdays and Anniversary's
Traveler type: Couples
Score
4 out of 5
great time.
Captain Mitch Dec 4, 2009
The hotel and staff were very good. The all inclusive had plenty of food and drinks however, the drinks were weak and the ... food quality just OK. But the hotel and rooms were perfect and I would definately go back. Service was mostly good. Sometimes they were slow (Mexico mintues versus US mintues) and sometimes they forgot your orders. But most of the time they were good.
Traveler type: Couples
Relaxing and peaceful
Score
5 out of 5
Fantastic Place!
maninflag Dec 3, 2009
Wonderful place - GREAT staff, great food, fantastic hotel, pool, etc... I HIGHLY recommend this place for anyone that wants ... to get away from it all!
Traveler type: Friends
Score
4 out of 5
Good Experience
Barb Dec 2, 2009
Overall, this was a great vacation. The staff, for the most part, was very friendly and welcoming. I definitley recommend the ... Excellence experience. The rooms did smell a little musty and the beach was not very nice, but if you are looking to lay by the pool or ocean and enjoy some drinks, this is a great resort. The food quality depends on where you go. I would not recommend the Flavor Market, but I highly recommend Chex Isabelle. There is lots to do at the resort, but if you are staying for a week, I would do one or two excursions. We did Chichen Itza (a long day, but well worth it) and also the Selvatica Zipline which was awesome.
Traveler type: Couples
Score
4 out of 5
Excellent resort - great service
Mags Nov 30, 2009
Just 3 days there but managed to relax by the pool, enjoy the great room, it was our anniversary so there was champagne in ... the room waiting for us. The lunch and breakfast buffets were great - a wide selection and it was all extremely fresh. Entertainment in the evenings was very good - very much enjoyed the Michael Jackson show. Drank lots of alcohol - the cocktails were great and kept on coming. Would recommend this resort to friends and family.
Traveler type: Couples
Not all restaurants are open all nights so plan your evening meals to maximise the restaurants in the hotel - French and Mexican were very enjoyable. Didn't think that much of the tapas restaurant.
Score
5 out of 5
Great for 2 or more friends getting toge
squatbut Nov 28, 2009
The location was very nice, removed from the noise and bustle of Cancun which we don't really care for. The staff could not ... have been any nicer and took care of all our needs. I will say that the room service breakfast stayed in the x-box a little longer than I expected and should have been removed the next day.The grounds were beautiful and the food was excellent. It seemed as though the whole staff was there to please you. The spa was beautiful and one of the best that I have used. The time of the season was just perfect - not too many people- and the weather was great. Everywhere you looked the staff was busy working on something to make the resort a first class area. Truly satisified as much as you can be to the extent that all 8 of us plan to return next year.
Traveler type: Friends
The restrauants were very nice and the food was excellent. The presentation of the color co-ordinated fruit was just amazing at the breakfast buffet.
Score
5 out of 5
Wonderful vacation getaway
T&C Nov 26, 2009
This was a first class hotel and a great all-inclusive resort. We highly recommend it. The only disadvantage is its remote ... location from Cancun proper.
Traveler type: Couples
Highly recommend the Grayline/[...]Mayaland trip to Chichen Itza which includes a light snack upon arrival and a delicious lunch at the beautiful Mayaland Hotel. Be prepared for a hot walking tour through the ruins with little or no shade but its well worth the trip.
Score
5 out of 5
Awesome Hotel
SuperSoldier Nov 22, 2009
Hotel was super nice. Very clean and hotel staff were really helpful. The hotel is far from downtown and most sight seeing ... opportunitites. If you are just going to relaex, this is a great hotel to do so. The food and drinks were very well prepared and plentiful.
Traveler type: Couples
Score
5 out of 5
Best value for your money
Monkey-man Nov 22, 2009
My wife and I have been travelling to Mexico for the past 15 years staying at several resorts and this was by far the best ... value for the money. The resort caters to what you are looking for; peace and quiet = yes; drinking / partying = yes; Good food and great drinks = yes; nightlife from an on the beach lounge to a dance club, game rooms, live entertainment, etc.... the spa is top notch, staff as friendly as can be and will go out of their way to make sure you are catered to. A couple of things to note: the pillows are uncomfortable; the bathroom is of glass so your partner will see & hear everything. Overall this resort exceeded every expectation we had for our vacation and our expectations are high since we have always favored Royal Hideaway....but I think that has now changed to EPM!
Traveler type: Couples
One recommendation is not to waste money on the swim up rooms....you'll never use and the standard room is exactly the same and for less money.
Score
5 out of 5
Excellence
Excellence Playa Mueres Review Nov 20, 2009
We stayed on the resort most of the time and enjoyed the beach, pool, and dining. The only small thing missing was that they ... did not have ESPN...therefore I missed the Nebraska game, but that was not that important. This was by far the best trip I have ever taken, my biggest mistake was not staying longer.
Traveler type: Couples
Score
5 out of 5
You'll definitely want to come BACK!!!
Joe Nov 18, 2009
This resort is fairly new and there more than few couple on return visit to this resort a must try. ...
Traveler type: Couples
By the resort being so far off the strip taxis are a must anywhere.
Score
5 out of 5
excellence is excellent
bday Nov 18, 2009
the only problem we encountered was with the shuttle we purchased with our trip. The on site rep was "too busy" to help us ... book our return shuttle
Traveler type: Couples
Score
5 out of 5
Heaven on earth
Sun & Fun Nov 17, 2009
Second time to the Excellence Resort. We chose Cancun because there were no direct flights to Punta Cana. I have to say ... that I preferred Punta Cana over Cancun since it was a little bit more smaller and the beaches were better. But all in all the "Excellence" experience is the best! Food, room and service just wonderful. We will be booking again next November.
Traveler type: Couples
Score
5 out of 5
Highly Recommend
D & S Nov 15, 2009
This resort was quality from the start. Staff, food, entertainment, drinks, ambience were outstanding. It was our first ... time with Excellence resorts and would recommend them to anyone. You will be pampered and do not have to worry about missing any of the best comforts. Everything is at your calling. We had a great time, met fun people from all over the USA and Europe.
Traveler type: Couples
Score
5 out of 5
Awesome Honeymoon, The Best
Newlyweds Nov 15, 2009
PRONUNSIATION: Resort-(MOO-HAIR-IS) The Island (EZ-LA MOO-HAIR-IS)We stayed(10 days)at Excellence 09-23-09 to ... 10-03-09.My hubby and I had the time of our lives. We wanted to stay and live there for the rest of our lives. LOL....NITGH LIFE: If you are looking for a place that has a dance club or a night club then this not the place for you. This is a relaxing/laid back place. Don't get me wrong, it is allot of fun, but the hotel shuts down around 11:00pm.AIRLINES: So I'll start with our plane ride to Mexico. We flew Mexicana Airlines on the way down. When we were on the plane we found out that all of your food and drinks are included in your flight. No extra charge. I'm telling you that's the way to fly. When we got to the Airport we bought two beers and drank them in the van on our way to the resort. When our beer was gone we asked the drive for more beer, so he stopped at a store along the way and we bought a 6pack. I though that was very nice of the driver to make that stop for us. We tipped him very well.ARIVEL: When we arrived at the resort, we were greeted with the wonderful Lavender smelling cold towel for your neck and a glass on champagne. WOW,That was the best thing after a long day of travel. When my champagne was gone they asked me what I wanted to drink. yeah of course I said a beer. They brought it to me right away. What great service. We booked the honeymoon package with the dinner on the Beach, Breakfast in bed and the Spa/massage treatment. I am so glad we did, it is so worth it. We liked the massage that was included in our honeymoon package so much we booked the couples massage, which was well worth the extra money as well. ROOMS: Our room was cleaned everyday around the same time, around 9:00 to 10:00am. We were on the third floor. I believe they start on the top floor everyday and work their way down to ground floor. So for the people that say their room wasn't clean till late in the day, it's probably because the were on the bottom floor. The maid service did a wonderful job. We left our toys in the bathroom sink a couple times and they didn't seemed bothered by it, so neither were we. We were pleaded with the room setup. But DO NOT OPEN THE SLIDER DOOR FOR MORE THAN A MINIUTE OR TWO. The air conditioning unit will turn off, including the fan. This will cause condensation on the tile floors instantly making them VERY slippery. I slipped and fell the first 1/2 hour of being in our room. I broke my finger but didn't let it slow me down. The air and the fans will not work at all if any of your doors are open, not even cracked a bit. Other then that we were very pleased with the rooms. Oh Yeah how could I forget the T.V. LOL.....Check out channels 49 and 50. FREE 24 HOUR A DAY ADULT CHANNELS..... THANK YOU 49 and 50...CONCIERGE: Our Concierge was named Adrian. He was the very best we have ever had. He really went out of his way to great us and say Hi to us everyday. We spent a great deal of time getting to know him and we are glad we did. Not only is he a great Concierge but a great person. We stay in touch with him to this day by e-mail. All tree of us got teary-eyed when it was time for us to leave. A very sad day it was. BARS: The swim up bar and the Martini bar had to be our fav. We were greeted by name at both of these bars every day. One day we went to Isla Mujeres (the Island) and we didn't make to the swim up bar, the next day [...] " the best bar tender" called us by name and said 'I missed you two yesterday', and he made a sad face. He is only 18 years old and has been bar tending for two years. He can serve the whole bar by himself and he is very good at it. [...] (the little man how is missing a few fingers)at the martini bar makes the very best Bloody Mary's we have ever had. OMG,They are the best starter in the AM to help take care of some the effect of the night before. The X-lounge by the Ocean was a great way to unwind at night. We were there every night to have a drink and lis...
Traveler type: Couples
Bring good/strong bug spray. The bugs come out in full force around 6:00pm nightly. Half of the dining is outside.
Score
3 out of 5
Nice but not luxury
Seasoned Traveler Nov 15, 2009
All the surfaces are tile so there is noise. There may not be noise from loud parties but it is just as bad if you want to ... nap. Everything makes noise. This resort is not like a hotel with carpet or a cruise ship. You can hear people talking in the hot tub even on the 4th floor. You hear the noise from the cleaning and food carts. You also hear noise from the entertainment at the pool. We went to relax and did not like the noise. The ocean water is nasty. It is not about just a few blades of grass in the water. It is seaweed in abundance. You can't put your feet in the water without seaweed and grass coming back on them. The water is not clear either. The water on the horizon is beautiful. If you are going for the beaches save yourself some money and go to Panama City Florida. This trip cost us almost five thousand dollars for a week and it was not worth the expense. If you want to celebrate your anniversary or wedding be sure and bring your marriage certificate. I don't care if you are celebrating 50 years of marriage they won't recognize it unless you can prove it. For a luxury resort they were pretty "petty" about this. We belong to several resorts including one in Cancun. The resort we belong to does not have have a luxury rating but the beach is a lot better and they are not "petty" about having you prove your wedding date. The Excellence Club is just something that makes some people feel better about paying more. There really isn't anything about it that makes it worth the extra cost. The food isn't any better. If you are into premium liquor in your room you might find the cost worth it. You would be better off grabbing a cab and buying it at a liquor store. We won't go back. I am sure we can find a resort with good food and a better beach. I was wondering if you paid for the $600 honeymoon upgrade if they would recognize your wedding date without a marriage license. After 30 years of marriage I am not accustomed to providing a marriage license. The rooms are nice but no better than at the Wynn Encore. Room service is always after lunch so if you want a clean room during the day forget it. You get your room cleaned by 3 OR 4 pm as the norm and it is not unusual to get it done later than that. Don't expect early check in even if you upgrade to the Excellence Club.
Traveler type: Couples
Take a lot of mosquito spray and don't open your door to the balcony. They bomb for mosquitos daily but they are still awful.
Score
5 out of 5
Excellence Playa Mujeres
Freckles Nov 12, 2009
Excellent service, decent food, extremely relaxing. The beach was a bit disappointing: quite a bit of seaweed. ...
Traveler type: Couples
[...]
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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
the food was excellent,
--sexy mom, new york Dec 22, 2009
Relaxing and peaceful
--Captain Mitch, Dallas TX Dec 4, 2009
Not all restaurants are open all nights so plan your evening meals to maximise the restaurants in the hotel - French and Mexican were very enjoyable. Didn't think that much of the tapas restaurant.
--Mags, New York, NY Nov 30, 2009
The restrauants were very nice and the food was excellent. The presentation of the color co-ordinated fruit was just amazing at the breakfast buffet.
--squatbut, Gloucester, Va. Nov 28, 2009
Highly recommend the Grayline/[...]Mayaland trip to Chichen Itza which includes a light snack upon arrival and a delicious lunch at the beautiful Mayaland Hotel. Be prepared for a hot walking tour through the ruins with little or no shade but its well worth the trip.
--T&C, Seattle, WA Nov 26, 2009
One recommendation is not to waste money on the swim up rooms....you'll never use and the standard room is exactly the same and for less money.
--Monkey-man, New Jersey Nov 22, 2009
By the resort being so far off the strip taxis are a must anywhere.
--Joe, Joliet, ILL Nov 18, 2009
Bring good/strong bug spray. The bugs come out in full force around 6:00pm nightly. Half of the dining is outside.
--Newlyweds, Northern Michigan U.S.A Nov 15, 2009
Take a lot of mosquito spray and don't open your door to the balcony. They bomb for mosquitos daily but they are still awful.
--Seasoned Traveler, Kansas City, MO Nov 15, 2009
[...]
--Freckles, Omaha, NE Nov 12, 2009
carry both room keys with you in case one does not work and you are in the farthest building from the front desk!
--Anniversary Couple, New Jersey Nov 9, 2009
Book transfers ahead of time and not through the resort. Their prices are much higher than private companies.
--Seeking sun and relaxation, Cleveland, OH Nov 6, 2009
We found out through our driver when leaving the best place to get local stuff is Market 23... the local grocery/general store - do not charge tourist prices and is only about 10 min from the resort. Also we used USA Tranfers for a private inexpensive transfer service and they did a wonderful job!
--M/M B, North Augusta, SC Nov 2, 2009
If you are feeling social, the swim-up bar had strong drinks, and was where I met a lot of great people and had fun conversations.
--Adventure Girl, Chicago Oct 31, 2009
Book the private car to the hotel from the airport.
--Chris, Annapolis Oct 29, 2009
Take a regular taxi. [...]
--Rog, SC Oct 28, 2009
The French Restaurant was amazing.
--Dr. Mac, Lakewood, CA Oct 19, 2009
We went "paragliding". It is a combination of parasailing and hang gliding. We had never heard of it before, but took a chance and had a blast.
--Kev, Broadview Heights, OH Oct 19, 2009
The only heads up I would give is when the driver picks you up at the airport, it should be a 25 min straight shot on the fwy..verify this before you leave with them. It took us an hour to get to the hotel because the driver took us through the hotel zone to drop of one other couple 1st...not so pleasant after flying for 5 hrs. The beautiful resort quickly made up for this inconvenience.
--very satisfied, Los Angeles, CA Oct 19, 2009
There is everytype of food available to you here. At very good quality. It is a waste of money to ever leave this resort.
--haircuttress, Mpls.MN Oct 19, 2009
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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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CST 2063530-50;
Hawaii TAR-5627;
Iowa 644;
Nevada 2003-0387;
Washington 602-102-724
