Hotel details

Beatiful Hotel...

Treveler Nov 18, 2009

Would recommend to a friend!

The hotel is good for a couple, not to go with friends due to bathroom layout. ...

Great location along Gran Via

California Traveler Nov 4, 2009

The hotel was located in the center of town along the Gran Via. The front desk staff was not very friendly but after a few ... days in Madrid I realized that everyone was like that. The room was small but comfortable. I had read about the shower and all the reviews were accurate. It was impossible to keep the water in the shower. After every shower, there was water on the floor of the bathroom.

recent stay - Oct 09

Bostonite Oct 31, 2009

Would recommend to a friend!

Great location across from Metro Callou on Grand Via. Despite a very busy, noisy street the windows effectively blocked the ... noise and we slept wonderfully on great mattresses with fresh, high quality sheets. The one frustration was the lack of WIFI in the rooms, although we eventually found out that we could get an ethernet cable from the front desk to use in our room. This worked, but it wasn't easy to find this out. The breakfast buffet is wonderful but expensive if not included in your room rate. Try to get it included. Staff were very helpful and spoke excellent english. Hotel easily accessible from airport by metro.

5 Days in Mardid

TV Traveler Oct 21, 2009

Would recommend to a friend!

Spent five days at the Vincci Capitol in Madrid and enjoyed our trip very much. The hotel is in the heart of the city, within ... walking distance to almost everything. The AC in the room was not working and the modern looking shower leaked on the floor during use. If you can find a good deal on this hotel, I would reccomend it for it's great location and helpful staff.

What a great place to stay-

BayArea world traveler (somewhat) Oct 9, 2009

Would recommend to a friend!

The Hotel's location, at Metro stop "Callao" placed us right in the heart of the city. It was about a ten minute walk to the ... Palacio Real. It was about a twenty minute walk to the Prado, Reina Sofia, and Thyssen-Bornemisza museums. The location is on the Gran Via slightly closer to the Plaza D'Espana than to the Plaza de Cibeles. Arriving from the airport is very easy- Line 8 to Neuvos Ministerios, Line 10 to Plaza D'Espana, and Line 3 one stop to Callao. Total trip about 30 minutes. The hotel is within 50 meters of the metro Callao entrance. The hotel is within 2 blocks of the Monasterio Descalzes Reales, but make sure you arrive early to get in on a tour that day. The main pedestrian shopping streets of the city lead down from the Plaza Callao, the Calle Preciosa and Calle de Carmen, at the bottom of these streets is Plaza Sol. The room itself was very modern, well-appointed with a light-dimming system. Bathroom walls and floors were stone, with good lighting inside it. We did have a small problem with the Heating/AC, we couldn't seem to get it to cycle properly. It was either too warm or cool. With the windows closed, there was NO outside noise at all. I would happily stay there once again!

Acceptable for a short stay

Profesore Oct 6, 2009

Would recommend to a friend!

Acceptable for my in trsnsit stay. ...

Nice place but nothing fancy

hey Oct 1, 2009

Would recommend to a friend!

The hotel was in a good location, clean and the staff was very helpful in giving directions and showing you the highlights of ... Madrid. The hotel was nothing super special.

Vincci Capitol

First Time Madrid Oct 1, 2009

Would recommend to a friend!

Up until our last night, we had no complaints about this hotel. After our last night out in the city, we came back to a ... broken air conditioner. We called the front desk and was told that the techs were no longer available after 11pm. We slept in a stuffy room. With the window open...it was noisey. Needless to say, it was not a happy following day. But the good news is...we would actually stay at this hotel again. The Metro dropped us off directly at the hotel. The front desk staff were very friendly and accommodating....got there early in the am, was offered a smoking room, opt to wait, they had no problem holding onto our bags as we peaked at the city. The non-smoking room was worth the wait. Yes, the room was small, but large enough to spend 10 days. Room was spotless everyday. Had nice cold air until the last night. Great water pressure and hot water....not always found in Madrid. A big plus for us, was the refrigerator. A supermarket is located North of the hotel...about a 2 minute walk...great for snacks, extra fruit, bread, wine, etc. The roof decks provided us with spectacular views of the city. The breakfast bar looked festive, but a bit high on its price. Plenty of supplies(shampoo,toothbrush...) offered by the hotel, if you forgot to pack. Do not expect soft plush towels...kind of hard and stiff...but clean. Serve our purpose. Any questions we had, the staff had answers. Spoke English.....and always with welcoming smiles. The hotel rooms are sound proof, great when your in the heart of the city. Felt very safe, despite what others have written. buses, metro all outside the door. Not only is construction outside the door, the whole entire city is under constuction. If you can't look past that, stay clear from Madrid. The hotel served its purpose for us and hope this help you decide where to stay in Madrid. As for a couple who had planned on staying in a Hostal or Pension...this hotel offered much more for your money.

PRECIOUS

fhardes Sep 29, 2009

Would recommend to a friend!

This hotel is really close to puerta del sol and prestigious like barajas's Hilton. The only problem is that ...

Intelligence test in Madrid

Greg Arious Sep 26, 2009

The room was big, airy, clean, quiet but suffered from being refurbished and redesigned. In the bathroom, the counter beside ... the sink had a mirrortop which reflected the overhead lights and made the magnifying mirror unusable. The soap was soluable and pale and so disappeared if dropped in the tub. The clothes rack in the closet went from front to back (instead of side to side) which made it difficult of access. The light switches were bunched and incomprehensible though clearly marked. When one turned on the bright bedside reading lights, all other lights dimmed. The light in the bathroom often went off when other lights were turned on. The trick is to turn on all lights and then dim some to extinction--but it took us three days to find the dimmer. Frustrating, sometimes aggravating which should not be the effect a hotel room should have upon an occupant no matter how transient, and we were there for a week.

good hotel, good option

alfredio Sep 25, 2009

Would recommend to a friend!

good hotel, great location, good service, rooms very small ...

Great Hotel in a Great Location

Bill Sep 21, 2009

Would recommend to a friend!

Great hotel in the center of everything. The hotel is historical but was recently updated with new fixtures and modern ... decor. On the top floor of the hotel there is a terrace with an awesome view of the Gran Via. The staff was very helpful and even though our room wasn't quite ready, they offered complementary cocktails in the bar while it was prepared. Would definitely stay in this hotel again.

Friendly and Welcoming

Paul Sep 10, 2009

Would recommend to a friend!

I have to say that I have stayed in very many hotels around Europe and that this was one that I would highly recommend. The ... rooms were very modern and up-to-date. Very clean. The reception staff were very happy, smiley and very friendly people, which sadly you don't often see. A definite 5 stars from me. The location was excellent, right in the centre of the city and even though there was loads and I mean loads of traffic, you couldn't hear a thing. Excellent !!!!

Great Hotel, Great Location, Great Price

Stella Sep 8, 2009

Would recommend to a friend!

For a hotel so centrally located in a European city, I expected the room to be much smaller than it was. We had plenty of ... room to move around and enough space for our belongings. We were only there for a weekend and didn't pack much, but if we were staying for longer it would have been nice to have more clothing storage space. The bathroom was a nice size and had a very clean and modern look, with plenty of hot water if you want to take advantage of the huge tub. The television was mounted to the wall across from the bed and got a couple of news channels in English and two music stations. The outdoor deck and viewing point were both closed when we tried to go outside, but luckily our room (number 610) had a balcony. Although the door to it was locked, we could get outside by pushing a chair up to the window and climbing out. The view of Gran Via from outside was spectacular and we spent a lot of time just taking in the city from up there. We saw very few other people at the hotel. The two women working at the front desk were friendly and spoke clear English, and they were happy to call and make dinner reservations for us. The one maid and maintenance person we ran into said hello and kept going on their way. Though there were plenty of guests coming and going in the lobby, the elevators and hallways were very quiet. There is a VIPS store just down from the hotel on Gran Via where you can buy drinks, snacks, and any necessities you left at home. They do not sell alcohol after 10 pm, but you can purchase beer or wine here any other time. The Callao metro stop is literally right across the street from the hotel, and it took about 35 minutes to get there from the airport. The hotel is in such a great location that we walked just about everywhere else.

Amazing Hotel Amazing location

Mo Sep 7, 2009

Would recommend to a friend!

It was about a 30 minute ride from the airport. expect to spend about 30 euros one way.. there is no pick up complimentary ... service. overall its an amazing location in the heart of downtown. Closeby to shopping district. Everythign within walking distance. high recommended. rooms are very clean and very modern.

center of all of the action!!

Bigfella Aug 31, 2009

Would recommend to a friend!

very pleasantly surprised by how nice and modern the rooms were. i stayed in late aug 09. room was upgraded for free so i ... never got a chance to see what i was suppose to get. tour bus route and metro were directly across from the hotel(walked maybe 15 yards). plenty of restaurants, shopping, theaters, etc as soon as you walk out the front door. best location after touring the city. other vincci hotel is 50 yds down the street.

madrid hotel

ellie Aug 28, 2009

The hotel added a spa charged that I didn't use. When I confronted the man at the desk, he became hostel and argued with me. ... He had my signed recipts for the breakfast that we had, but no signed recipt for the spa. He took off the charge and told me to leave - very rude. I had the feeling that this was a common occurance.

GREAT!

Flyboy Aug 27, 2009

Would recommend to a friend!

It was great because they gave us a suite for a standard price. I liked the room very much. ...

unbeatable location for the price

Student Aug 24, 2009

Would recommend to a friend!

The location of the hotel is excellent. Most of the museums, restaurants, places to go, shopping are walking distance. The ... metro is next to the hotel. The street may be noisy but with the windows closed you do not hear any noise from the street. The hotel is clean,airconditioning is good.

Great location, Interesting Hotel

Jon B. Aug 24, 2009

Would recommend to a friend!

Great location. Perfect for exploring Madrid. Cool concept for rooms. Very different. Enjoyed the refreshing look. Fire alarm ... went off for 1 hour from 1am to 2am. It wouldn't stop. We were however provided with complimentary breakfast, which we very much appreciated.